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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
2,653 ratings2,404 reviews
  1. 5 stars73% (1,936)
  2. 4 stars11% (287)
  3. 3 stars6% (152)
  4. 2 stars3% (85)
  5. 1 star7% (193)

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Showing 1,461-1,470 of 2,404 reviews
Jan 11, 2025
Mimidi
4 out of 5 stars review

Picture Quality

I just hooked this up and the picture quality is great. Lots and lots of channels to watch free. The remote is difficult to figure out. I have to used the remote from my other tv to control the volume and change channels. I do not want to use my cell phone for this.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 10, 2024
Yankeeman
1 out of 5 stars review

Horrible experience

I bought this TV last week, first one didn't work at all, went back and got the same model. this time the second TV would shut of every 10 minutes and reboot. called Vizio customer service group. The person I spoke to couldn't speak English well and pretty sure he didn't understand me. spend twenty minutes on the phone with nothing coming out of my call. TV still would shut off on its own. VERY sad Customer. I have bought 10 Vizio in my time and this model is horrible, Next time I need a TV will look at other brands

Helpful?320NP1VP0A2813874350029
reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Feb 26, 2024
Maxed
4 out of 5 stars review

Okay

[This review was collected as part of a promotion.] Vizio looks good but software performance is slow even with a fast internet. I have to unplug my tv every few days to clear the cache. My volume keeps muting when I change tv stations or when I use the guide. Thus clearing the cache is necessary to fix the problem constantly. Called support but they did not know what to do either.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 15, 2023
gatoramanda
5 out of 5 stars review

A+ Picture Quality

[This review was collected as part of a promotion.] I love my new Vizio 55 inch 4K QLED Smart Tv. I previosly had an okder model of another brand - likely 5+ years or more older. The difference in picture quality is amazing. Obviously tech improves year-round and this tv is no exception. Oh - I also really like the remote with its design that has a smooth roller ball type effect and has a nice app to go with it. I could not find the power button but i googled for the answer. Its in the bottom right corner in the back and up a couple of inches. Overall good tv with great picture + surround sound.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Jan 13, 2025
okcnhra
4 out of 5 stars review

Great picture --- Should be Other Setup Options

Great Picture but long in the tooth in setup assuming that you know "nothing" and are not replacing an existing TV --- should be an option at the beginning for a quicker setup where you are replacing an existing TV and don't want to fill out screens of your preferences, etc... Also the remote is way slippery compared to other remotes --- prone to dropping it when trying to use it one handed.... Needs a bit of texture on it

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Dec 2, 2024
Ziggie
4 out of 5 stars review

55" Vizio TV

bought this on Black Friday, the TV itself is awesome. The set up for TV was not easy at all, I can't imagine an older person with this new TV setting this up, especially without a new smartphone. Unfortunately, I would not recommend to any older person, though good product. The person we called was extremely helpful.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Dec 11, 2024
Richardd
5 out of 5 stars review

Awesome picture, and sound outstanding

Pick a 43” 4K QLED.such a clarity n colors..has a fast internet connection, also blue tooth, which is great for my wife when I’m trying to sleep..lol..great sound..Vizio is the only tv I have bought. This is my 5 one..Love Vizio..awesome product..wouldn’t even think of a different brand

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Mar 22, 2025
Dave2722
3 out of 5 stars review

Quantum Tv

I had an older Vizio, I always been a Vizio Tv this is my fourth Vizio they are great Tv's. The Only issue with the new Quantum. Streaming time is Wrong some how. Tv time settings are all correct other Tv's are fine. This new has the wrong time zone in Hulu streaming App.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Aug 3, 2024
Moose Mama
3 out of 5 stars review

Easy setup

[This review was collected as part of a promotion.] This is our 4th smart TV. Vizio is the only one that has a lag switching channels or streaming. The picture is fuzzy when first turning on and takes about 2 seconds to clear, not done on our other TVs. Then is is clear and colors are vivid. Setup was fast and easy. Remote is basic and alittle difficult to get used too.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Oct 17, 2024
TheSaint7877
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] We bought this tv and soundbar 3 weeks ago. Great picture and features in a 55” for a very economical price. The operating system is good, not as good as firestick. I will buy Vizio again in the future…

Review from vizio.com
Helpful?320NP1VP0A2813874350029