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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
2,655 ratings2,406 reviews
  1. 5 stars73% (1,936)
  2. 4 stars11% (288)
  3. 3 stars6% (153)
  4. 2 stars3% (85)
  5. 1 star7% (193)

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Showing 1,031-1,040 of 2,406 reviews
Nov 16, 2024
Project Lady
1 out of 5 stars review

Garbage

The TV was easy to set up. It worked flawlessly for about one week. Then it began dropping off the Wifi randomly. Next the ARC sound bar connection began cutting out intermittently. Finally, around day 37 of ownership the display started flickering and had wide vertical blue bars across the whole screen. We factory reset the tv several times but it didn't fix these problems. We were constantly fiddling with the TV to make it work. I was able to return it. Our old Vizio TV's from 2010's are still going strong with zero issues but this new generation is not the same quality.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Nov 6, 2024
captainmichael
2 out of 5 stars review

good tv terrible controller

bought this after my last one died and i got paid for a replacement. this one is more expensive as i looked for specific features. primarily due to my hearing loss, blue tooth to headphones. sucks, no volume from the tv that is really discernible. the remote is a throw away. no features, press for CC, last show watched etc. still making these at the least possible expense.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Aug 9, 2024
deez9674
4 out of 5 stars review

my experience

[This review was collected as part of a promotion.] I have always been a samsung guy but when i got ready to replace my tv my wife convinced me to buy this one. The picture and quality are really good and the sound isn't bad. The price was pretty decent as well.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Oct 2, 2024
Jim8910
4 out of 5 stars review

Nice picture

[This review was collected as part of a promotion.] Very nice and bright picture for the money. I only have 1 concern. I only had for 2 days, when all of a sudden, it wouldn't load anything. Kept telling me I needed to restart. After multiple times I did a factory reset. It still wouldn't load. I checked internet, I had excellent connection. The next day all was good. Overall I really like the TV. I'm hoping it was a freak thing.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Oct 1, 2024
Suzi C
5 out of 5 stars review

Amazing Picture and Sound!

[This review was collected as part of a promotion.] I purchased a cheaper version of this TV back in May and unfortunately it got damaged so I decided to upgrade and wow what a difference! This TV is amazing for the price. I definitely recommend it

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Jun 10, 2024
Joe218
4 out of 5 stars review

Great value for the price

[This review was collected as part of a promotion.] I purchased this TV and had a problem with it, the panel had a vertical and horizontal line on it. I worked through the Vizio app and ultimately returned/replaced it at the retailer. The new one looks great.

Review from vizio.com
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Dec 2, 2024
TimJPF
5 out of 5 stars review

All Around Great TV System

We purchased this (our 4th) Vizio TV last week. The set-up process was simple. It's great to have the Vizio user-friendly Operating System matching on all our TVs. The voice interface is a surprising plus in the ease of operation. These TVs are so crystal clear and precise; exceeding our expectations in various lighting conditions. The Visio soundbar with woofer bass has awesome sound, and is also simple to set up.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 17, 2024
Psway
5 out of 5 stars review

Exactly as advertised

I bought this last week, perfect size, clear picture, sound is a little weak but I live in an senior apartment so I’m respectful of my neighbors, it was easy to setup an program, remote is simple doesn’t have 50 confusing buttons only a few, love it.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Dec 1, 2024
Krn92056
5 out of 5 stars review

Staying with a Vizio

I’ve had 4-5 Vizio’s in my lifetime. When I moved I decided not to take my old TV’s and buy new ones. I decided to try another brand and after one day of using it I returned it as I didn’t like their complicated operating system as many of my app’s were not available. I upgraded and went with the 55” Quantum 4K Qled. I love the beautiful clear picture and the ease of using this TV. I will never sway and go with another brand again.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Apr 10, 2024
New Me
3 out of 5 stars review

2nd TV with problems.

1st TV volume stopped working even though the mute wasn't on and the closed caption was working. The replacement TV has a green line down the side that won't go away—looking for another TV. I will not purchase this one again. Not hopeful for 3rd TV.

Helpful?320NP1VP0A2813874350029
reply from VIZIO

In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.