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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
2,655 ratings2,406 reviews
  1. 5 stars73% (1,936)
  2. 4 stars11% (288)
  3. 3 stars6% (153)
  4. 2 stars3% (85)
  5. 1 star7% (193)

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Showing 1,021-1,030 of 2,406 reviews
Jan 12, 2024
Ktmflyer
5 out of 5 stars review

Excellent Choice 55"TV

[This review was collected as part of a promotion.] Love my new Visio 55" QLED TV. it was so easy & quick to set up. Once setup was done navigation was a breeze finding all my local channels & the FREE-TV button to bring up everything else. I highly recommend this tv.

Review from vizio.com
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Nov 10, 2024
Yankeeman
1 out of 5 stars review

Horrible experience

I bought this TV last week, first one didn't work at all, went back and got the same model. this time the second TV would shut of every 10 minutes and reboot. called Vizio customer service group. The person I spoke to couldn't speak English well and pretty sure he didn't understand me. spend twenty minutes on the phone with nothing coming out of my call. TV still would shut off on its own. VERY sad Customer. I have bought 10 Vizio in my time and this model is horrible, Next time I need a TV will look at other brands

Helpful?320NP1VP0A2813874350029
reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jan 14, 2024
JWAGS
1 out of 5 stars review

POOR VIZIO SUPPORT

I purchased the first tv on 12/14/23. When I powered it up over 1/3 of the screen was black top to bottom. I contacted Vizio support ticket #27332169 was assigned. They said they would replace it but it would take about a week. I decided to return it to my sams culb for a refund. We decided to reorder on 1/ 5/24. The tv was received on 1/9 /24. I started the set up on 1/11 but could not get local channels. I contacted Vizio support for help and after over 2 hours on the phone was told that she could not fix the problem.Ticket #27392423 was assigned and I would receive a call from a product engineer in 1to 2 days.It is now day 4 and still no call.Need less to say this is not acceptable product support. Since then I was able to figure out on my own how to access the local channels on my own. The time spent and the lack of Vizio support has made for a VERY bad experience. I am not at all happy. I would not recommend this this product due to the lack of support from Vizio.

Helpful?320NP1VP0A2813874350029
reply from VIZIO

In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Feb 2, 2024
Mike32174
5 out of 5 stars review

Very Detailed Picture

[This review was collected as part of a promotion.] Bought it for the wide viewing angle capability, and it does not disappoint. Very high definition, even from angles. Excellent, bright picture. Has all of the modern streaming apps built in. Super easy to get it set up and connected to the internet. Automatically updated its own software and even did the remote control software. Has a phone app available that serves as a second remote control. No problems at all. Excellent operating streaming-capable Smart TV. Can't get past how fantastically clear and crisp the image is.

Review from vizio.com
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Jul 13, 2025
Done with Vizio
1 out of 5 stars review

Done with Vizio

Picked this up, a soundbar and a couple of smaller versions to upgrade our previous TVs. They ALL are plagued by some software issue where I have to constantly restart each TV at the power strip in order to reconnect to the wifi. 2/3 of the TVs are within 15 feet of the router, and the last is at least 15 further and all will work fine after restarting. Apparently this is a common thing with the Vizio brand, with complaints going back years. Wish I would have known this prior to buying, probably would have went with Samsung so I don't have to deal with having to restart EVERY time. Picture is great when it works, but that's offset by the inconvenience of always having to reconnect to wifi. Also got issues with the soundbar which I'll add to the device review.

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Apr 3, 2025
SteveB1949
3 out of 5 stars review

Great Color...Terrible Black and White

We received a 55" M6 Series Quantum Smart TV as a replacement for our 55" M8. Easy setup..clear picture, great color. However, I love watching old black and white movies and TV shows, and Vizio has taken the ability to adjust the white balance settings on this TV. The suggested setting are posted on RTINGS.COM but now there is no way to apply them.

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jul 18, 2024
RetiredKarenC
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] I had been shopping for a new tv for our living room for months. I knew that I wanted QLED, and my previous TV was a Vizio, When this tv came up as having "wide-angle viewing" I knew I had to give it a try. The picture is super crisp. I purchased a soundbar as well that was also Vizio. The soundbar volume is about as loud as the tv, so it's not for that, it's for the clarity of the dialogue so I don't have to use closed captioning. The packaging kept everything inside and the setup was super easy. I wouldn't hesitate to recommend this product.

Review from vizio.com
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Aug 2, 2024
Jim2709
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Had another Vizio that was smaller and absolutely loved it. Have one in our rv too. Both have been great buys. When I decided to buy a larger set, I chose the Vizio again because of price and great features.

Review from vizio.com
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Apr 30, 2024
Shanesaw11
5 out of 5 stars review

Amazing picture! Clear clear clear and sharp!!

[This review was collected as part of a promotion.] I got this TV after tons of research and this is by far the best one out there for my home. Works amazing with my Xbox for some 4k gaming and easy switch over to apps like Netflix for the kids to watch their favorite shows. You can even connect your Bluetooth headphones straight to the TV. Best TV I e ever owned and very affordable! Great buy!!!!!!

Review from vizio.com
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Sep 3, 2024
rgarden95
5 out of 5 stars review

Just what I needed

[This review was collected as part of a promotion.] Purchased two 55" QLED's for college football Saturday's and couldn't be happier. Great picture, super light, easy to set up and independently control with the Vizio App. Wish I would have know about the soundbar QuickFit as I would have considered 65" to take advantage of that. Overall, great purchase.

Review from vizio.com
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