We purchased this play set and are putting it together. As we are pulling pieces out, wood is already cracked. And for the price you pay I would think the wood would be of better quality and for safety of the children who play on it.

Overall was great buy. Pretty sturdy. Key is the spend some time organizing the wood pieces and paying attention to hole placement. It does take some time to put together but overall very happy with the purchase.

Awesome playground. A lot of parts and time consuming to put together, but very worth it in the end. My shipment was missing 2 bags of bolts, but I called customer service and I had them FedEx’d to my house within 2 days. Great customer service.

Built this for our grandchildren and directions/instructions are excellent. Very well explained and every piece fit perfectly!!! I am so impressed with everything supplied. Highly recommended

The playset is adorable and a great size, however, there were SO many hardware pieces missing it was extremely frustrating. We had to spend an entire day going to several different hardware stores just to find replacements for the hardware we were missing. There was also an abundance of extra hardware (just not the pieces we needed/were missing) if we had all of the parts we needed, this really would have been a pretty straightforward and uncomplicated project to put together, and as mentioned before, it is beautiful and our kids love it.

This is probably the best playset for the money for a middle of the road playset. It's really tall so make sure you have the height clearance. I did this set myself in about 3.5 days, easily took around 24ish hours. Was worried I would need a ladder to install the roof but thankfully you can install most of it from the 2nd floor once you put the floor in. I am 300 lbs and it held my weight on the 2nd and 3rd floor just had to move slowly. They send a lot of spare nuts and bolts and most the wood came in good condition, maybe had 3-4 planks that had some splitting. Instructions were pretty straightforward, when I was confused I just used the Bilt app to help out. Just beware the wood is a very soft wood and its kind of flimsy and bent sometimes. It's a stunning set, only getting 4 stars because of the quality of the wood.

With a wide range of kids ages, we picked the Mystic Tower to give us the most types of play and the ability for the younger kids to keep playing as they get older. With the older kids, they were actually able to help us build it and learn how to use tools. The directions are very straightforward and when we ran into issues, it was because we didn't read everything correctly. We used both the BILT app and the paper directions. The first day, we organized all the parts by letter and then number in the open boxes and I used a sharpie to label which number each group was. The boxes come with little cardboard corners, so I also used those to label piles of wood. The second day we laid out all of the hardware on a table and got to work. It took us 3 days to complete. We learned a system with plastic cups where we would gather the hardware for each step in separate cups and then walk over to the work area to follow the steps. Ultimately, it was a big job, but it wasn't hard. We are not very handy and we completed it all, no problem. The kids love it and we have all the neighbor kids coming over to play all the time. They use the grill to play restaurant and they show everyone the secret door. The bigger kids love to lay on the web swing. It's a great swingset for the kids to have fun, and then it also looks really nice in our backyard.

Awesome play structure, a bit complex to put together!

Great Playset!! Takes awhile to set up though!

Easy assembly because of best instructions ever!