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Customer reviews for SAMSUNG 75" Class DU7200 Series 4K Smart TV for
SAMSUNG 75" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,119 ratings1,016 reviews
  1. 5 stars62% (692)
  2. 4 stars19% (214)
  3. 3 stars9% (97)
  4. 2 stars5% (54)
  5. 1 star6% (62)

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Showing 261-270 of 1,016 reviews
Aug 30, 2024
MarykayladyPM
5 out of 5 stars review

Excellent Samsung 43" Crystal UHD

[This review was collected as part of a promotion.] This Samsung television is used in a bedroom size room for gaming, live television and streaming. The graphics are exceptional and sound quality is very good. I love the Samsung TV Plus. I use an antenna for reception. Definitely no regrets.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Apr 19, 2025
Samsung Fan
2 out of 5 stars review

Way off with your interface/software!

Ok, the picture is fantastic, but the o/s is crap. It’s a jumbled mess with a bunch of automated switching and preloaded Samsung-provided (marketing) apps and content. There a bunch of people narrative political shows and Fox News with no easy way to remove. Controls for audio are buried and I still can’t find them…after months. I’m in my fifties, no, not a boomer. I’m no dummy. The HUI or whatever is junk. They tried to do something neat, but failed. As much as I don’t want to give Bezos any money, I gotta go back to the Amazon interface. It’s dummy proof and works fine, you’re dancing with the devil. Please do better. It’s so annoying I want to get rid of the tv.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
reply from Samsung Advisor

Hi, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Marilulu
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Mar 7, 2025
KimWatchesTV
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Feb 20, 2025
None
5 out of 5 stars review

TV doesn't work.

I bought a Saimsung because I liked the quality. But I've nothing but trouble trying to have repaired.. I bougt 9 months ago and after no luck getting it working by a phone call. a repair man was sent out a week later. he decided the part he needed was not in his truck and an appointment was made a week later when told the part had come in. Yesterrday he came back to put the new sensor in only to find a corroded part in the box they sent him. Now we must wait for his 3rd visit and hope it will work. Very disappionted!

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Mar 5, 2025
LIshopper
4 out of 5 stars review

Nice TV

This TV a was not to hard to set up. The picture is very good. I like the 3 year warranty. However, I do miss the voice button on the remaining. I’ve become accustomed to speaking commands for the TV. Im also not a fan of the fact that Samsung monitors what Im watching.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Dec 3, 2024
SanJoseEd
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Dec 13, 2024
Tm89
1 out of 5 stars review

Worst TV Ever

Slowest and worst tv I’ve ever bought in my life. I’ve had them come out now to repair the wireless device because it has failed. Now the TV cycles on and off and will have to call them again. DO NOT BUY THIS CRAPPY TV. It is horrible and you will regret it. Much better TV’s out there. I’d of rather bought a smaller 50-55 inch that was better performance for the same money at this point.

Helpful?5FRN1844BKE813872250918
reply from Samsung

Hi Tm89,Thank you for your feedback on the DU7200 TV and for your patience in having your TV serviced. We are very sorry you are now having issues with your TV power cycling. Please try a few troubleshooting steps that may help solve the issue:1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement.You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Mar 5, 2025
SaltyDog
4 out of 5 stars review

Easy Installl & Set Up

It's been three months now and I'm completely satisfied with my purchase,. It's as easy to install and set up. The picture quality is crisp and clean. Only downside is when adding streaming channels it prompts you to save it on home screen, if you miss that, then it doesn't appear until you do a search

Review from Samsung US
Helpful?5FRN1844BKE813872250918
May 20, 2025
Gramzy
4 out of 5 stars review

Gteat features

I really like this television and all its features. The picture when looking at it straight on is crisp and the colors are amazing. However, if you are in an area where you are getting a side view the picture no longer has the crispness but rather a duller hazy look. Is that a correctable thing?

Review from Samsung US
Helpful?5FRN1844BKE813872250918