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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 621-630 of 671 reviews
Sep 25, 2023
Reviewer name: Al
1 out of 5 stars
1 out of 5 stars review

Nightmare with the Free Allstate protection plan

Be careful if you buy on line. There is no option to add the protection plan on line which is supposed to be free. Once you buy it on line they do not give you a protection plan number to register it with Allstate. Then you have to go back to the club at your local Sam's to try and get the free plan added to your receipt, then if you can get them to added it you need to register it on the Allstate web site.

Helpful?7925Z4IDQQZS13871700529
Apr 8, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Do yourself a favor and buy any other brand

There is a variety of problems with this garbage product (and I worked for Samsung when I bought it). The apps aren't available without an internet connection. When I lost power for a week, I was unable to stream from my local Plex server, since that's an app, and I wasn't able to launch it without internet access. More egregious, the remote eats batteries like it's going to starve to death, and CONSTANTLY refuses to reconnect to the tv when new batteries are inserted. I have to physically unplug the TV to clear the cache and get it to reconnect

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Jun 28, 2022
Reviewer name: DebS
1 out of 5 stars
1 out of 5 stars review

Missign Chanel Guide

the user manual said when i entered a date the chanel guide would appear. i did this i cannot see the guide. the home key brings me to multiple screen & none of the information is interesting to me. the old home key always gave me the chanel guide. what good are all the extra chanels if i cannot see what will be on the chanels.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

Hi DebS, I'm very sorry to hear of the difficulties you're experiencing. If you're referring to the channel guide within the Samsung TV Plus app, please know you can access this guide within the app itself. - Access the pre-installed TV Plus app: Press HOME on your remote, then navigate to and select the APPS icon. - On the APPS page, search for the TV Plus app. - Once you're in the app, press DOWN on your remote's circular directional pad, and select Guide (located towards the top left of the screen). - From there, the Guide will appear with channel names, numbers, and current and upcoming content. I hope this tip helps improve your user experience. If you need more help, Samsung is here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Feb 19, 2023
Reviewer name: versatilek
1 out of 5 stars
1 out of 5 stars review

Disappointing

Garbage! Poorly designed 50 inch computer monitor. Samsung should stick to tabs and phones. This thing is the biggest disappointment I wasted my time and treasure investing in. Cheap plastic, feels like leaf and incomplete at the bottom. Picture quality? I have a 2008 LCD TV, at it's lowest video setting, is much much sharper than this thing. As for I/O, this thing falls waaaaay short of acceptable. 3 HDMI's, optical and LAN. I got cheap monitors that has more! So far I have owned 6 Samsung tabs, including the latest which I locked down before it was released and they are exceptional products. Never disappointed. But this TV is a head scratcher! I Will never recommend this unit to my family and friends!

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

versatilek, We appreciate your thoughts on the design and image quality of Samsung's Q60B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Dec 18, 2023
Reviewer name: No Samsung Anymore
1 out of 5 stars
1 out of 5 stars review

not reliable

Purchased this TV at Sam's Club. It was a great TV until it broke in just 28 days.

Helpful?7925Z4IDQQZS13871700529
Sep 30, 2023
Reviewer name: Bill
3 out of 5 stars
3 out of 5 stars review

runaround!

tv is great also getting the run around with gift card, they asked for picture of gift card promotion sent them pic no response,

Helpful?7925Z4IDQQZS13871700529
Oct 7, 2023
Reviewer name: PKsEnt
5 out of 5 stars
5 out of 5 stars review

Great Picture

Have owned many Samsung tvs over the years, they never disappoint. My New Q80 4K does not disappoint, best Pic ever.

Review from Samsung US
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Apr 12, 2023
Reviewer name: Hollywood
5 out of 5 stars
5 out of 5 stars review

Gotta love that smart tv

I think it looks and sounds awesome but I would like to speak with someone 1st about this and one other product

Review from Samsung US
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Sep 27, 2023
Reviewer name: Waste of money
1 out of 5 stars
1 out of 5 stars review

Dosn't last

Bought 3 years ago died already nice picture ran great for 3 years then got a green line down the middle

Review from Samsung Canada
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Jun 18, 2023
Reviewer name: Luis
4 out of 5 stars
4 out of 5 stars review

Good tv

Good picture quality. Audio is pretty good for a television set. Does make an annoying high pitched noise when VRR is active playing games on PS5.

Review from Samsung US
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