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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 111-120 of 671 reviews
Nov 27, 2022
Reviewer name: Nancy g
5 out of 5 stars
5 out of 5 stars review

Perfect, recommended. Only have a question?

Today I've received the 55” Q80B, i am happy with quality and sound, we had NQLED 92D , honestly no difference however the price is at least 600 cheaper! Only thing i am not sure is when we purchased the NQLED when we opened the package tv had screen protector which we peeled out, this TV didn't have, got worry it could be refurbished! please tell me if it is normal for this model not coming with screen protector!??

Review from Samsung Canada
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reply from Operations

Hi Nancy, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jan 14, 2023
Reviewer name: limelight55
1 out of 5 stars
1 out of 5 stars review

Mehh

This TV does not play well when connecting to a computer/steam deck. Pretty much everytime a PC style device is connected its a battle of input changes, restarts and unplugging the cables until you get something to stick - only made harder by no hardware input change (must be done through a series of menus). The video connection works fine with my Nvidia Shield, but this device has audio issue when running my Samsung soundbar through e-ARC. The new Samsung remote build quality is garbage compared to previous generations.

Review from Samsung US
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reply from Samsung Brand Ambassador

limelight55, We appreciate your feedback on connectivity, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jun 18, 2022
Reviewer name: Gonzushi
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever had

[This review was collected as part of a promotion.] Coming from a 120 inch projector, this thing feels absolutely tiny. I do wish I had gotten a larger one, but if I had I may not have been able to get it into my home and definitely wouldnt have been able to get it on my TV stand by myself as the 85 is quite heavy. Anyways.. Picture quality is pretty good in general, as long as you do not put local dimming to "high" and leave the automatic brightness crap disabled. Otherwise, brightness is pretty good, colors (once calibrated) are excellent, contrast is pretty good, even the speakers are pretty nice (but I don't use them). I wish I could rate it a 4.5/5 though, honestly. The OS is terrible. It doesn't run all that smoothly, and sometimes freezes for 5 or so seconds while simply moving from option to option on the OSD. I have been having issues with the WIFI not working randomly too. WIFI doesnt drop, it stays connected, it just starts reporting it can't reach the internet. All other wifi devices keep working fine, just not this TV, till I reboot the TV. Then its like there was never a problem.

Review from Samsung US
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Jul 24, 2022
Reviewer name: BLKninja
5 out of 5 stars
5 out of 5 stars review

Great for Gaming

[This review was collected as part of a promotion.] I have upgraded from a 1080i plasma TV to this amazing machine. I am constantly playing games with the occasional movie or TV shows. It has great color and a fast response time for video games. I feel no lag whatsoever. Even the sound on the TV gives off great audio for anything. I am extremely satisfied with this TV.

Review from Samsung US
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Mar 31, 2023
Reviewer name: MCABA
3 out of 5 stars
3 out of 5 stars review

Glitchy Software

The picture is great, and when paired with a Samsung Soundbar, this delivers a great experience for the most part. Unfortunately, my TV seems to be glitchy. There are times when the TV does not respond to the original remote, or a secondary remote. Other times, the software hangs for a few seconds before responding to the selected action. I have done multiple restarts, cold starts, and even factory reset the TV. Nothing seems to fix the problem. It is difficult to replicate the problem, and I do not understand what might cause the software to hang. But it does happen frequently enough that I am considering returning the TV.

Review from Samsung US
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Jun 17, 2022
Reviewer name: CappuccinoJ
4 out of 5 stars
4 out of 5 stars review

Amazing Features.

[This review was collected as part of a promotion.] Love the smooth and fast transitions on the apps, TV, and sources. All of the features are lean, and not bulky. The fact that it has a build in antenna is amazing. The transition between Vizio to Samsung is quite grand. LOVE IT! Hopefully it last for years, like my Vizio.

Review from Samsung US
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Oct 6, 2022
Reviewer name: Loyal2Samsung
4 out of 5 stars
4 out of 5 stars review

Excellent viewing experience

[This review was collected as part of a promotion.] I watched 4K HD movies and sports events, and the image sharpness, vivid colors, and overall viewing experience is outstanding. My intention is to continue using the TV set for another 2-3 years and upgrade to a newer model. Samsung all the way!

Review from Samsung US
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Oct 31, 2023
Reviewer name: CW
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sams Club online buying experience is a nightmare

The TV is excellent but the experience buying it through Sams Club was a nightmare.

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Feb 12, 2023
Reviewer name: rany
4 out of 5 stars
4 out of 5 stars review

65 qled 4k tv

great tv i bought about 5 months ago and no isssues 120 refresh rate is great for pc hook up

Review from Samsung Canada
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Apr 29, 2024
Reviewer name: Faith
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Right after I purchased it, it went on sale.

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