We moved this from one location to another and misplaced some of the hardware (bolts). We contacted the company and they shipped us the replacement bolts at no additional cost. Outstanding customer service!

It arrived timely. All parts were in the shipment along with instructions. Took one person approx 2 days to assemble. Good quality and very sturdy. Kids love it!

Although time consuming, yet thorough, the instructions were easy to follow. Kids love it and seems to be made of quality materials which is exactly what we were looking for.

We absolutely love the set we ordered. It was on time and my only feedback is to make sure you give yourself plenty of lead time because it is a beast to put together!

I write to (Lifetime) to receive a missing part and the answer me and send me the panel in need in 1 week. It was easy and efficient. Super god service! Thank you!

This playset is a hit! My kids love everything about it. We had a BBQ and my teenage son and 3 men put it together in an evening. I was amazed they assembled it so quickly. I think my kids would live in it if they could!

Great play set. However the set up is VERY long, the instructions need to be a bit more intuitive as we originally had the deck piece in the wrong position, did not find out until we were attaching the slide.

Perfect for children of all ages! It was a little hard to put together because some of the instructions weren’t that clear, but we did it and the kids love it!

I had a great experience with the Lifetime team that I worked with on this. They were so helpful and the set up was very professional and fast. I absolutely love our new adventure tower. It’s been a game changer for a family gatherings as we have grandchildren that are loving it and I as a young at HART grandmother I’m out there playing with them.

[This review was collected as part of a promotion.] I was selected to put the Adventure Tower Playset with Spider Swing to the test by Lifetime Products in exchange for my honest review. Honestly, I hands down ABSOLUTELY LOVE this product, and here is why. I am a mother of 5, I have a 15 year old, an 11 year old, a 5 year old, a 4 year old, and a 2 year old. We live in a rural area so we do not have local parks close by to enjoy, so I have been looking for options for my children to enjoy while they are outside playing. Being picked to review this product could not have come at a better time. As a mother you always want to feel like your children are safe when it comes to the durability and safety of playground equipment, this set definitely checks all of those boxes. This equipment is built to last! All of the poles are made of some sort of strong metal with a protective coating to keep it from weathering and rust, and very thick durable plastic. All screws have a backing so the children are not getting scratched or nicked by any hardware. When I tell you it's strong I really mean it, my 200+ lb husband was able to sit in the tower and play with the kids, even go down the slide or swing on the swings. So don't worry about older children playing on it as it can withstand lots of love! The playset comes with very detailed instructions, as well as every part and every piece of hardware is labeled so you know exactly where it needs to go. If you are more of a visual person they also have a video that you can watch as you build with step by step directions as well. Even the most novice builders won't have any issues with putting it together. It took one adult and my 11 year old son 17 hours to put this together. It is a bit tedious but not complicated, just lots of little bolts, washers, nuts, etc to install. Overall I am happy with the installation, as well as the way the product was shipped and labeled for easy use. The set is quite big but works perfectly on our land as we have a few acres. We have decided to go ahead and border the "play area" and will soon add sand as well. I'm really enjoying the colors of the playset, it goes well with the beautiful rural scenery, it is large but easy on the eyes. I have Many compliments from recent visitors about how we now have a "Park on our property." Each of my kids have a different part that they enjoy the most. My 5 year old gymnast loves the trapeze bar, My 4 year old loves the spider swing. It is so easy for her to get on and be able to swing herself while on her tummy and sitting up, My 2 year old can't get enough of the car track on the floor of the tower. All my girls enjoy playing house,barbies, restaurant, etc inside the bottom of the tower with all the windows and doors. Even my older 2 ( 15 & 11 ) play with their younger siblings on it daily. I can not thank Lifetime products enough for this blessing and opportunity, especially at Christmas time (Delivered a few days before Christmas) . My children are so in love with this set that the very first thing they want to do every morning now is "Go play on the playground"! It is definitely worth every penny. This is an investment and it should last till your kids grow out of it. If you are questioning if you should get it or not I wholeheartedly tell you from one Parent to another YOU WILL NOT REGRET IT!! I am so obsessed with this product, I have already been researching other Lifetime Equipment so we can add to our play area! Up next the Lifetime Climbing Dome.