I purchased this swing set for my grandchild. Set up is a little bit tough.. because I forgot to balance my lawn floor. I have missing part . So I e mail to customer service. They responded me second day with confirm shipping info. Thank you ! My grandkids love the swing set!

My wife and I spent this past weekend putting this playset together. I'm 64 and have never before worked on a project that was put together in such an organized manor. The instructions were spot on, and everything was packaged perfectly. My only suggestion would be to put the instructions in box # 1 instead of #3.

For a long time my Mother has wanted to add a play set to her yard for her grandchildren. She eventually chose this set based on the design and price. I was tasked with the assembly. Now, this is a big set so the manual was quite long. The manual was surprisingly clear on how every thing went together, which made the task seem much less daunting. You definitely need at least 2 sets of hands to assemble most of the unit. That's a bit of a hassle, but completely understandable. The assembly took the better part of Saturday, but it all went pretty smooth. The set looks great! It's almost whimsical. It makes you feel like you're in a castle. My nieces and nephews absolutely love it! The deck and rock climbing walls were a huge hit. I would highly recommend this set. Some sets are just too big and gaudy. This thing is just beautiful.

This is an extremely well built product. I was surprised and pleased that the fasteners were button-head socket cap binding posts. These take a little longer to put together but it is very sturdy and safe for the kids. The bolts also have a pre-application of threadlocker which is nice. You definitely need at least 2 adults for putting on the roof and attaching the swing-set supports. Great product, my kids love it! We added Battery-powered LED tap lights up under the green roof peak for the fall when it gets dark early.

We love this playset but do not love how easily it blew across our yard, taking out trees in the process, and narrowly missing our house. It ended in a heap of twisted metal and broken plastic. The wind was minimal at the time and the sandbox immediately adjacent to the playset did not even have the lid blown off. I watched in horror as the whole thing unfolded; a construction worker next door saw it happen too and came running to make sure everyone was okay. Luckily no kids were on the playset at the time! I do not know if I can, in good conscience, recommend a playset that has the potential to do this. The playset weighs a lot, so the design must be faulty in order to create an uplift that can carry something so big.

We just finished putting this up today. We purchased this for our grandchildren. They love it. Took a few days to get it all together, but everything was labeled well. Watching the kids play on it this evening we had a scary moment. My grandson was playing in the lower "fort" as they call it and my granddaughter was swinging. My grandson stuck his head out the cutout window and thank goodness I yelled for him not to do that because my granddaughter would of swung right into him. Now I have this fear of that happening again with the other grandchildren. So my husband is thinking what to do for this situation, cause I'm sure someone is going to stick their head out that cutout part again while someone is swinging.

My 3-yr-old LOVES this thing! He has no trouble with the ladder, which was my main concern. I researched playsets for months before deciding on this one. Wooden playsets are either way too expensive or made from cheap foreign materials. Playsets made with Pacific hardwood start at $2k and will still decay. This Lifetime playset is very well-made and the instructions were nice and detailed. It helped to read them completely before starting, just to see how and when each piece fit together. Be sure to use only one blister pack of parts at a time!

We bought this for the grandkids. I wasn't sure about it at first, but it was very well constructed and reasonably easy to assemble... you need two people, but one man can do most of it. Actually did a partial assembly at another location, the tower and swing support sections. Then hualed it in after dark and assembled completely to surprise the grandkids. Yes, we putthis up after dark, only took about three hours for Papa and Dad with mom holding a work light! Well worth the money, and the grandkids were stunned to see it sitting in the yard Christmas morning! Oh weather was unusually warm so we worked in shirt-sleeves to do this.

We bought this for earlier this year and the kids love it. We have a 7 year old girl and a 3 year old boy. Even the neighbor kids come play on it. I love that it matches the rest of my durable lifetime products. Like all the lifetime products we own- this too is a hit when it comes to value and quality. My in-laws purchased another brand swing-set from a big box store and it barely lasted them 6 months before it started swaying and getting loose;and it was in dumpster within 2 years. We had an installation party and we had about 4-6 guys on and off for about 8 hours to get it up, definitely not a one man set up, but it gave us a reason to have a cookout so it was all good in the end.

After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!