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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,274 ratings1,072 reviews
  1. 5 stars78% (1,770)
  2. 4 stars7% (153)
  3. 3 stars5% (110)
  4. 2 stars4% (90)
  5. 1 star7% (151)
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Showing 331-340 of 1,072 reviews
Nov 24, 2022
Maria
1 out of 5 stars review

Don’t buy

These pans worked for about 2 weeks. At first they worked well. Now everything sticks, and they are stained inside and out no matter how much i took care of them or scub to clean. I am throwing these away. They look so ugly now. I bouth these in April 2022. It is now November

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

We are sorry for your experience with the pans, Maria. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. The pans work best when used on Low or Medium heat and to assist with the cleaning, we recommend using a soft cloth or sponge and handwashing with vinegar.

Dec 29, 2021
Ali G
5 out of 5 stars review

Finally & Better than expected!

Okay so I’ve been waiting since mid October & checking every day. I could only get my hands on the terra cotta but didn’t love that color when I got it. It is was definitely more pink so I returned them & got the gray ones in store! I LOVE them. I was wanting the cream & gold but was tired of looking everyday for them to come back. So I turned my handles gold on my gray set with rub n buff and I love them even more now & i’m not sad about not getting the cream, I started wondering if the cream would discolor with cooking! The quality is way better than I imagined!

Helpful?126TMDE7O1CX13870200429
Oct 15, 2022
Mariam
3 out of 5 stars review

Nice looking pots but….

These pots are nice to look at but unfortunately the frying pans stick and its so hard to clean. Also anything that drops on the outside of the pot stains. My pots were stained after the first couple of uses. I would upload a photo but it keeps giving an error. I bought 2 sets of these pots and would prob throw them out next year.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

We are sorry for your experience with the cookware, Mariam. Here are some tips to help you protect this set.1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.

Aug 25, 2024
Kim
1 out of 5 stars review

Horrible

I was really hoping these would be long-lasting pans. I have had mine for almost a year and the bottom of the non-stick coating is completely gone. The handles on the pots get hot when you boil items. Overall I was not impressed especially for the price we paid.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark Team

We are sorry to learn about your experience, Kim. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please also keep in mind: 1) metal handles may heat up when exposed to high oven temperatures or prolonged cooking, so using potholders or oven mitts is necessary when handling the lids, pots, and pans. 2) Use the set on low to medium heat consistently. 3) Ensure it cools to room temperature before washing. 4) Hand washing recommended although dishwasher safe.

Apr 11, 2023
Eric B
1 out of 5 stars review

NOT a quality product

Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.

May 19, 2023
mee
1 out of 5 stars review

bad idea

I bought them because I bought my first home and I wanted something cute for my kitchen and I loved it but after a few months it lost its color and they look ugly and all messed up even though I tired to take really good care of them not worth the money I haven’t even had them for 6 months and now I have to get a new set obviously not this brand… BE AWARE

Helpful?126TMDE7O1CX13870200429
Dec 2, 2022
Annie
1 out of 5 stars review

Non-stick is gone after 2 months

I love the appearance of these pans but after 2 months my frying pan lost its non stick completely, I had to stop using it. Slowly all the others pans have lost their non stick, I’ve had the pans for 6 months now and it’s impossible to clean the bottom of the pans. They become discolored and the paint chips. I will be returning the pans, and asking for a refund as per the 1 year warranty.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

We are sorry to learn about your experience, Annie, but we appreciate you taking advantage of the 100% Satisfaction Guarantee and returning the items. Should you decide to keep the set we have some tips for making them nonstick again: 1) Hand wash your pans with vinegar or warm water. 2) Pour oil on the pans and use a brush to make the oil spread evenly onto the surface. 3) Heat the oil with low to medium heat until the smoke rises from the inside out. 4) Cool the pans down to room temperature, then wipe out the extra oil with a cloth.

Dec 22, 2021
CuddlesInTheChaos
5 out of 5 stars review

Gorgeous Cookware Set!

I was able to purchase this cookware set in Cream from SamsClub.com and it is absolutely gorgeous in person! I've had it for approximately two weeks and have cooked everything from pancakes and eggs, to steak and potatoes without oil and not a single thing has stuck to the pans. It conducts heat evenly, cleans like a dream, and is sleek ​and easy to store. I would love for Sams Club to expand on this line by releasing an Everyday pan along with a storage/organization system that works with this set (similar to a line of cookware that is currently very popular amongst social media influencers). If you’re on the fence, buy this set! You won’t regret it.

Helpful?126TMDE7O1CX13870200429
Nov 24, 2022
Ann2472
3 out of 5 stars review

Great deal

I got these last year at the store in gray. They have been all they are promised to be. The only issue is a scratch or two on the small saucepan which I use daily or nearly. These are heavy and the nonstick is great but also these pans are heavy and well made in my experience.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

Thank you for the review and feedback Ann2472. We recommend using wooden or silicone utensils with this set to avoid any scratches or chips in the pans.

Apr 30, 2022
Rachel
1 out of 5 stars review

are they beautiful, yes! complete trash, yes!

I was super excited about these pans! Ordered them when they first came out. Even landed the white/cream color. They arrived with some scratches and paint chipped. I read the directions and followed to the letter, first month with them, they were great. Nothing was sticking pans where hanging in there. Now 3 months later, EVERYTHING STICKS! It doesn’t matter if it’s been oiled or not. One pan has bad heat rings even tho I have only cooked on low to medium heat. I have always hand washed and no metal but they still have ruined. I would not buy. Even tho they are so pretty :(

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

Rachel, Thank you so much for bringing this to our attention. This experience does not match what we want to provide to our members. Please feel free to reach out to our Member Services team at (888) 301-0332 and we will be happy to make it right.