Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forCustomer photos









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Nonstick coating is gone after 4 months
Gorgeous set, however I’ve had the set for less than 4 months and the frying pans are totally trashed. I’ve followed the usage instructions as far as hand washing and only using at medium heat, but the nonstick coating is completely gone at this point and the pans have started to actually burn and turn brown when I use them. I wouldn’t recommend this set
We apologize for any inconvenience caused. Thank you for your following the instructions. We have more tips for you to keep the shining colors and superior nonstick performance. 1) Keep the cookware inside and outside completely clean and dry before cooking. 2) Never use hard objects on the nonstick surface. 3) Place a piece of paper towel or cookware protector between each piece when storing. 4) Be cautious when placing the pans on and off any location. 5) It is crucial to prevent open flames from reaching the walls of the cookware. However, A deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.
Great pans
I've been using my blue and gold set for over a month now. The pans are beautiful and cook very well. Cleaning is easy if you follow directions and don't heat above medium. They do take longer to heat up though. The people complaining about scratches and chips - I'm not quite sure how they are handling them but I haven't had any issues. I hand wash and dry them and only use wood or rubber utensils on them and they are still like new. The bad reviews kinda worried me before I bought them, but I think those people are doing something wrong to end up with burnt bottoms and chipping. Just buy them if you are thinking about it, I absolutely love mine.
You want a honest review these pans aren't good
First the black set is not that black it's like dark gray . Second handles get so hot that even touching it with a rag will burn you hand. Third I have owned this set only 1 month I'm the only one that cooks with it the food is starting to stick and is hard to clean it off And stains are appearing The only reason I give 2 stars is because I actually like how it looks like in the outside.
We are sorry for your experience, Bertre. Due to the high glossy feature of exterior finishing, the Jet Black will have a few different color reflections under the light from different angles. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking on extremely high heat. We recommend using potholders when removing the pots and pans from the oven and cook in medium heat. These items are covered by the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
Just what I wanted
This pot and pan set is wonderful! I was looking for a cheaper version than the popular name brand set and this is perfect. I noticed a lot of complaints on here about the quality of the set as well as different dishes sticking to the pots and pans. I think that some of the complaints are due to individuals not taking the time to read the instructions prior to first using the set. It states that you should wash them with warm water, dry them thoroughly, season them with an oil of your choice similar to what you would do with a cast iron set, allow them to cool completely, and rinse them again with warm water and soap. I think if you do this and you never use at a temperature higher than medium you should be fine. It’s also important to know your stove, some people might say medium is a level five and under while others may have to cook at a level six and so forth. There are also several other “do not’s in the care instructions. None of which were absolute deal breakers for me. Ultimately, I have not had any issues with the set. If you’re interested in purchasing I’d encourage you to buy and try it out for yourself.
Really not worth it
Had these pans less than a year and several had to be tossed out cause they would constantly burn eggs even with oil. The food would get stuck in middle from uneven heat distribution which I dont have with other pans. Save yourself the money and get another brand. Im going to try stainless steel to stay away from nonstick cause this was horrible experience.
We're sorry for your experience with the cookware set, Rebo3. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder, always use on low to medium heat and avoid sudden temperature change on the cookware itself. If you would, contact Member Support at (888) 301-0332 and they can assist you with a full refund or exchange for this set if you are still unhappy.
Loved them at first…
I loveddddd this set and raved about them when I first got them! However the pans were no longer non stick after about 2 months. I followed all the care instructions and hand washed to try and make them last. The pots on the other hand are still great (probably because I don’t use them as much).
Hi Hunter, we're sorry to hear that the pans didn't meet your expectations. Please remember all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned for a refund at any time.
terrible quality
I am so sad to write this because I searched high and low for this set for months on end. Finally found the cream set and wow were my dreams crushed. This beautiful gorgeous set does not have any durability. They stained the first time using them despite immediately hand washing once I was done using so don’t think about using any colored sauces. Also if anything burns in the pan it will strain it forever. I only used the on medium low heat and still had scorch marks on the bottoms from the burners as well. The cream is chipping on the outside after 2 uses. And the pot with the strainer is impossible to use together. It overflows with a box of Kraft macaroni even only putting enough water to cover the pasta and it continuously spills out the sides creating more burn marks. I’m mad at myself for spending the money and selling my nice calphalon set for this. While it is so beautiful it’s not worth it.
Love them
Like others we really wanted to cream colored but haven’t caught them in stock so we bought the navy/gold and they are beautiful! I was hesitant to order because reviews complained about the induction capabilities but figured I could easily return if they didn’t work. THEY WORK on induction. Like any induction pan, you have to use the appropriate burner. My only complaint is that they really require a light oil every single time you use them and are not the most nonstick they should be. But it’s ok they make up for that small flaw with cost. I’m pretty gentle with my pans but 2 lids came with rubbed off paint along the edge of the lids. That didn’t bother me so much but that’s why they lost a star.
Would NOT Recommend
I was so disappointed in these! They are beautiful but I've had them for less than a year and they are no longer non-stick and peeling. We were very careful to follow the care instructions so were surprised to see how poorly this product was! I would NOT recommend getting these!
We are sorry to learn of your disappointment in the set, Chris. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few more tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. If you are still unhappy, please know they can be returned for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.
Pots and Pans
Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.
We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.