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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,274 ratings1,072 reviews
  1. 5 stars78% (1,770)
  2. 4 stars7% (153)
  3. 3 stars5% (110)
  4. 2 stars4% (90)
  5. 1 star7% (151)
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Showing 311-320 of 1,072 reviews
Dec 26, 2022
ejaxon
2 out of 5 stars review

Verified Purchase

Quality of the products

I am overall concerned with the poor quality of many of SAM'S products over this last year , shipping companies just dropping the package and running.... mine was at wrong ADDRESS, contacted both SAM'S and the delivery company.......WITHOUT any reply !!

Helpful?126TMDE7O1CX13870200429
Oct 22, 2024
Chris K
1 out of 5 stars review

Would NOT Recommend

I was so disappointed in these! They are beautiful but I've had them for less than a year and they are no longer non-stick and peeling. We were very careful to follow the care instructions so were surprised to see how poorly this product was! I would NOT recommend getting these!

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark Team

We are sorry to learn of your disappointment in the set, Chris. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few more tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. If you are still unhappy, please know they can be returned for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.

Oct 8, 2022
Texas girl
5 out of 5 stars review

amazing

I bought this set based off of reviews on here and I am very thankful I did. My mom and I both love it! It looks gorgeous (I’ve only had it for a month of almost daily use, and I haven’t noticed any chipping on the exterior or interior) and it is truly non stick. It cleans up beautifully too. I have been babying it to be honest, due to the reviews saying it chips but so far so good.

Helpful?126TMDE7O1CX13870200429
Oct 25, 2023
Lynn
3 out of 5 stars review

Pots and Pans

Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark Team

We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 23, 2022
Tan
3 out of 5 stars review

Not for everyday use!

When these pots came I really Wa sun love with them. They looked so great. However, after maybe a month I noticed the rim of the pan chipping away. Idk if it’s from the lid or just poor coating. Also, initially there was no sticking but after a few months they began to stick as well. I only use silicone to cook with. The pans that I don’t use that often aren’t as bad but I do cook everyday. This may be cool for a small family or a first pot set but if you cook often and are used to decent cookware this may not be the best choice. But if you’re looking for a nice set to look at, it is easy on the eye until you start to use it.

Helpful?126TMDE7O1CX13870200429
Dec 2, 2022
Annie
1 out of 5 stars review

Non-stick is gone after 2 months

I love the appearance of these pans but after 2 months my frying pan lost its non stick completely, I had to stop using it. Slowly all the others pans have lost their non stick, I’ve had the pans for 6 months now and it’s impossible to clean the bottom of the pans. They become discolored and the paint chips. I will be returning the pans, and asking for a refund as per the 1 year warranty.

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark

We are sorry to learn about your experience, Annie, but we appreciate you taking advantage of the 100% Satisfaction Guarantee and returning the items. Should you decide to keep the set we have some tips for making them nonstick again: 1) Hand wash your pans with vinegar or warm water. 2) Pour oil on the pans and use a brush to make the oil spread evenly onto the surface. 3) Heat the oil with low to medium heat until the smoke rises from the inside out. 4) Cool the pans down to room temperature, then wipe out the extra oil with a cloth.

Dec 29, 2021
Ali G
5 out of 5 stars review

Finally & Better than expected!

Okay so I’ve been waiting since mid October & checking every day. I could only get my hands on the terra cotta but didn’t love that color when I got it. It is was definitely more pink so I returned them & got the gray ones in store! I LOVE them. I was wanting the cream & gold but was tired of looking everyday for them to come back. So I turned my handles gold on my gray set with rub n buff and I love them even more now & i’m not sad about not getting the cream, I started wondering if the cream would discolor with cooking! The quality is way better than I imagined!

Helpful?126TMDE7O1CX13870200429
Feb 17, 2022
jk
5 out of 5 stars review

comparing to caraway

I had a caraway pan and was able to compare the quality, caraway pans are much heavier and seem more durable, however after awhile even the caraway loses its non stick coating and the ceramic chips, so I ended up keeping the members mark set, after over a month of use it’s still a non stick pan, however does scratch easily, follow ALL the instructions, don’t skip out on even 1 if you want them to last awhile.

Helpful?126TMDE7O1CX13870200429
Nov 13, 2022
Marlene
5 out of 5 stars review

Verified Purchase

Perfect pots and pans

Great quality

Helpful?126TMDE7O1CX13870200429
Apr 25, 2024
Holland1960
2 out of 5 stars review

Disappointed

I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!

Helpful?126TMDE7O1CX13870200429
reply from Member's Mark Team

We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.