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Customer reviews for Johnson's Moisturizing Pink Baby Lotion with Coconut Oil, 33.8 fl. oz. for
Johnson's Moisturizing Pink Baby Lotion with Coconut Oil, 33.8 fl. oz.
3.7 out of 5 stars
stars
2,697 ratings2,306 reviews
  1. 5 stars59% (1,590)
  2. 4 stars8% (221)
  3. 3 stars3% (73)
  4. 2 stars3% (76)
  5. 1 star27% (737)

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Showing 1,561-1,570 of 2,306 reviews
Aug 8, 2018
Reviewer name: Mel mother to 5 boys
1 out of 5 stars
1 out of 5 stars review

Do not like new scent

I have been using the baby lotion for over 20 years!! Why did you guys change the scent?? There was nothing wrong with the original scent.. maybe you guys should add the new scent as an option and keep the original scent for those who still love that one..why vic something that's not broke...please being back the original scent!! I do not want to use baby magic!! I want to stick with Johnson's baby original scent..over 20 years is too long to be switching lotions...bring it back

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Sep 1, 2018
Reviewer name: SandraVM
4 out of 5 stars
4 out of 5 stars review

I kinda like it

I just bought this today because I was intrigued by the addition of coconut oil. It IS quite different from the original- I can understand why a lot of people might not be happy with it. While I'm another who is going to miss the old scent, I don't mind the new one too much because on me it isn't as strong( I get migraines ). I actually find this formula more moisturizing. I think it's because I had only used the original off and on throughout my life that I'm not as bothered by the changes as others and honestly if the formula is healthier I'm all for it. Hope J&J can sort it all out so everyone can be happy.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Sep 24, 2018
Reviewer name: Crystal84
1 out of 5 stars
1 out of 5 stars review

WHY?!?

Why did you change the formula??? I get that you’re trying to have gentler ingredients but I feel like the quality has been compromised! I was going to use this lotion for life but now I have to find something new. The smell and consistency of the original formula was WAY better! This new formula feels watery and smells bad on my skin. Please bring back the original! Listen to your consumers!

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Dec 28, 2023
Reviewer name: Beachgirl
1 out of 5 stars
1 out of 5 stars review

The product I know and love

I have been using this product since I was born in 1968 and have used constantly ever since. I really dislike your new formula. It’s oily and takes forever for skin to absorb. The scent is not the same or the color of the lotion.Bring back the old formula with the retro squeeze bottle PLEASE!!!

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Care

Hello! Thank you so much for the review. We're so sorry to hear you didn't like it. We'd love to learn more about what happened. Please call us at 1-866-565-2229. We're open 9am to 5:30pm EST; Monday through Friday. We hope to get your call soon!

Nov 8, 2018
Reviewer name: Paula171
5 out of 5 stars
5 out of 5 stars review

Johnson's Baby

[This review was collected as part of a promotion.] The Johnson's Baby Lotion was not only moisturizing, but left a light scent. The lotion itself keeps the skin soft & smooth all day and night. It is also free of any irritants and chemicals, making the Johnson's Baby Lotion perfect to use on skin without any irritation or rash .

Review from Home Tester Club
Helpful?4BAKSP4M87VO13870150603
Sep 8, 2018
Reviewer name: Leigha
1 out of 5 stars
1 out of 5 stars review

Who’s idea was it to change the formula

Your baby lotion has been around for FOREVER. I do not understand what the change in the formula is supposed to accomplish. If it is to reduce costs, then that is disappointing.... for a huge company like Johnson and Johnson I would have thought more customer input and research would have been put into this new decision. I am so sad that I will never have the baby lotion I’ve been using from the day I was born to today at 20 years old. In a nutshell I am just shocked and deeply disappointed.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Service

We listened to parents from around the world and reformulated our products inside and out to set a new standard for gentle. We removed certain ingredients for parents’ peace of mind – not because they were harmful, but because we were able to find a way to create the product without them. With thoughtful adjustments, we reduced our ingredient portfolio by 50%. The results reflect our fundamental mission: creating a world where every baby can thrive.

Apr 2, 2019
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Johnson's Baby Lotion

I'm very sad that you have switched to a different formula and color. I have used this baby lotion since I was a teen and I am now 65 years old. I hope you will change your minds and bring the old one back as I will no longer be buying this one and I LOVED it; used it literally every single day!

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Feb 20, 2019
Reviewer name: NotHappy
1 out of 5 stars
1 out of 5 stars review

New bottle design

I have very sensitive skin and the only lotion I can use is the Johnson's original baby lotion. I despise the new bottle. You can only get so much out of it, unlike the old bottle where you could turn it up and beat it to death and get just about all the lotion out. This new bottle, you end up throwing a lot of it away, because you can't get to it.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Company Service

We're sorry to hear you're having troubles with the new bottle! We'd like to help you out with that. Give us a call at 1-866-565-2229 so we can chat. We're available from 9AM to 5:30PM ET, Monday through Friday. Talk soon!

Aug 23, 2018
Reviewer name: Little Miss Trouble Maker
1 out of 5 stars
1 out of 5 stars review

Don’t fix it if it isn’t Broken

Like one of the other reviewers mentioned, I thought you had just changed the bottle. Here’s an idea, why don’t you offer both formulas giving the consumer the choice. I’ve used the old formula forever and love it. I don’t care for the new formula at all. Please give the consumer the choice.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Oct 25, 2018
Reviewer name: SandyT9
5 out of 5 stars
5 out of 5 stars review

Very moisturizing lotion

[This review was collected as part of a promotion.] This Johnson's® Baby Lotion is very moisturizing and leaves skin so soft. It's also paraben, phthalates and dye free, so I feel even better about using it. It is great for babies, kids and even adults. My kids and I have sensitive skin and this lotion is hypoallergenic, and it is very gentle. It didn't irritate my baby skin. It kept our skin feeling soft, and smooth. It also smells great. The new pump was also an added bonus, as it made it easier to use. I would recommend this lotion to everyone.

Review from Home Tester Club
Helpful?4BAKSP4M87VO13870150603