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Customer reviews for Johnson's Moisturizing Pink Baby Lotion with Coconut Oil, 33.8 fl. oz. for
Johnson's Moisturizing Pink Baby Lotion with Coconut Oil, 33.8 fl. oz.
3.7 out of 5 stars
stars
2,697 ratings2,306 reviews
  1. 5 stars59% (1,590)
  2. 4 stars8% (221)
  3. 3 stars3% (73)
  4. 2 stars3% (76)
  5. 1 star27% (737)

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Showing 1,471-1,480 of 2,306 reviews
Sep 17, 2018
Reviewer name: Rhyan M
1 out of 5 stars
1 out of 5 stars review

PLEASE GO BACK TO THE OLD FORMULA!!

As with the majority of customers on here, I am beyond upset that you decided to change to this new bad smelling almost watered down product. I am 28 years old and I have been using your lotion for years, however, upon seeing and trying out your new product, I sadly have to find another lotion. Not only does it smell weird, it almost seems watery and doesn't moisturize my skin at all. Me and my eczema are incredibly saddened by this. If you're gonna keep this terrible new formula, could you please offer the old one as well.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Service

Thanks for stopping by with your review! So sorry to hear you're not a fan of the new formulation - we'd really love to learn more and see how we can help. Please give us a call at 1-866-565-2229 from 9AM - 5:30PM ET, Monday through Friday. Hope to chat soon!

Nov 6, 2018
Reviewer name: Mariamaria4
5 out of 5 stars
5 out of 5 stars review

Mothers little helper

[This review was collected as part of a promotion.] I simply love I love this product. It’s gentle and effective and smells great. It goes on smoothly on my baby’s sensitive skin. She actually seems to enjoy when I put the lotion on! This certainly Makes a mothers day just a little bit easier.

Review from Home Tester Club
Helpful?4BAKSP4M87VO13870150603
Feb 8, 2019
Reviewer name: Rusty
1 out of 5 stars
1 out of 5 stars review

New Formula for the Baby lotion is horrible

I have used Johnson's baby lotion for years, especially liked the Oatmeal / Vanilla lotion. The new formula does absolutely nothing for my skin like the lotion did I used for years. It is like putting water on my skin. I have been complimented in the past on the condition of my skin but that will not be so going forward if I use this new formula. I know this is marketed as a baby product but it has been a product I have used as an adult for the better part of my 69 years. I am now on hunt for a replacement of something I enjoyed putting on my skin. How about bringing the old formula back and marketing it for the "Baby Boomers" who grew up with it. If not well farewell to something that was good and made bad by some executive decision.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Care

Hello! We are so sorry to hear about your experience with our lotion. We'd love to help and learn more! When you can, please call us at 1-866-565-2229, Monday - Friday, 9am - 5:30pm ET. We hope to hear from you soon.

Oct 1, 2018
Reviewer name: PamelaB
1 out of 5 stars
1 out of 5 stars review

Just wrong

I have been buying Johnson’s Baby lotion for 50 years and loved it. I bought the new bottle, and hate the new bottle design. Since you can't put a cap from a non pump bottle on it there is no way to secure the pump in a suitcase. What a terrible idea!!! But beside the bottle design, the new formula is terrible. The color is wrong, the smell is terrible and it's not as good as the original formula. i would return it, but just not worth it. So luckily I still have some of the original formula so will mix it together to get rid of it, but after all my original formula is gone I will be switching to Baby Magic or store brand baby lotion that smells better or Jergens Cherry Almond. I suggest you change back to the original.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Care

Hello, we're sorry you dislike our new product. We would like to know more about your experience. Can you please call us at 1-866-565-2229, Monday - Friday, between 9am - 5:30pm ET. Thanks and have a good day.

Dec 7, 2023
Reviewer name: Gizmom
1 out of 5 stars
1 out of 5 stars review

No longer a good product

I’ve been using this lotion probably 50 years, since my children were babies. I’m very sensitive to fragrance but JBL never bothered me. I just bought two very large containers only to find that the smell is no longer tolerable and the lotion is not very moisturizing. It seems you’ve completely changed the product. The smell is quite unpleasant to use on your hands and I would never use it on an infant!

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Nov 6, 2018
Reviewer name: Chrisd07710
5 out of 5 stars
5 out of 5 stars review

Awesome Product

[This review was collected as part of a promotion.] Johnson’s Baby Lotion smells great. It is light and creamy. I love that the scent is very light. It is a great moisturizer. I love the new packaging of this product. It makes a baby’s skin feel so soft.

Review from Home Tester Club
Helpful?4BAKSP4M87VO13870150603
Jun 12, 2019
Reviewer name: AmyC
1 out of 5 stars
1 out of 5 stars review

Bring back the original scent and feel

The new smell is terrible and it doesn’t feel as moisturizing as the original product. Every review I see online is bad regarding the new formula. Why would they change a good product, I guess to appease the snowflakes. Make a natural line of product for them. Bring back the original baby lotion

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Care

We're sorry to hear you are unhappy with this product and want to learn more. Please give us a call at ​1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We look forward to speaking with you!

Feb 8, 2020
Reviewer name: Scarlett
5 out of 5 stars
5 out of 5 stars review

Amazing!

I bought this product a couple weeks ago, and has left my skin nice and smooth. It's great for baby's skin as well. I use it on my god children and nephew when I babysit them and it works wonders for both your hands and the babys skin. 10/10 would definitely and already do reccomend.

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
Nov 5, 2018
Reviewer name: Dachshundmum10
5 out of 5 stars
5 out of 5 stars review

Wonderful lotion

[This review was collected as part of a promotion.] I received a sample of Johnson's baby lotion and have been using it for the last week. I love this lotion. This lotion smells wonderfully fragrant. It goes on smooth, absorbs very quickly, and doesn't leave an unpleasant greasy film. I will not only recommend this, but I will purchase more in the future.

Review from Home Tester Club
Helpful?4BAKSP4M87VO13870150603
Jun 1, 2019
Reviewer name: Roni65
2 out of 5 stars
2 out of 5 stars review

Pink J&J lotion

I do not like the smell of the new formula. I have been using this product everyday since I was a baby. I am now 53 years old. The new scent gives me a bad headache which is the reason I used it as an adult. It’s sad that I will have to find a new product. The wash is fine but the lotion is a NO for me. Thank

Review from johnsonsbaby.com
Helpful?4BAKSP4M87VO13870150603
reply from Consumer Care

Hi there! We’re so sorry to hear about your experience with our new Johnson’s Baby Lotion and we’d appreciate the opportunity to gather a few more details. If you could, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday so we can chat further. We hope to hear back soon!