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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 941-950 of 3,315 reviews
Sep 15, 2020
Reviewer name: Josh
4 out of 5 stars
4 out of 5 stars review

Great TV, but has minor issues

[This review was collected as part of a promotion.] I have the 65'' and this TV has been great for me! The quality of the visuals is very clear and there are many features available so that things like Apple TV or Chromecast are not needed. My only issue is that I occasionally get pink/green colored screens or flickering screens on my TV. I end up having to reset the picture settings or unplug/plug the TV to fix the issue, but I just wish there was a better solution. Overall, the TV still works well and I would definitely recommend it for the price.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 20, 2020
Reviewer name: Jaded
5 out of 5 stars
5 out of 5 stars review

Good and Bad

the tv is great! the picture quality is great, and love not have tons of wires and cords everywhere. the remote sucks! way too sensitive and when i lower the sensitivity it doesn't work at all, also as far as being a "universal remote" it doesn't work for anything except the tv. good luck.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 12, 2021
Reviewer name: CDavinci
3 out of 5 stars
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 22, 2021
Reviewer name: Irishjacket
3 out of 5 stars
3 out of 5 stars review

Nice Picture, sound lags behind picture

so far okay. it is a nice picture but the sound does not match the picture. it lags not sure how to fix yet if possible. the app ( smart things?) we were supposed to use to mimic the remote control is awful. it is not user friendly. i've deleted it already. i found another one. the system on the tv to find your show isn't great either. once again not really easy to use. takes some practice. i guess i was used to roku.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 16, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best TV ever amazing display

[This review was collected as part of a promotion.] I use the wonderful TV to watch Netflix and Hulu and the thing I love about it is its ability to be a second display to my phone so I can scroll through social media with ease and a huge 82 inch 4k screen.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: Tvlvr9
5 out of 5 stars
5 out of 5 stars review

Good tv with easy setup and nice sound & picture

[This review was collected as part of a promotion.] Very easy to set up the television. have really enjoyed the Samsung TV options that stream. I've been watching way more Bob Ross which has been nice in this pandemic. Good sound quality that does not require an extra soundbar, though it couldn't hurt.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 23, 2022
Reviewer name: Scorpio
5 out of 5 stars
5 out of 5 stars review

Best TV Ive had in years

[This review was collected as part of a promotion.] We use this tv mainly for gaming and movies/streaming. Crystal clear image as advertised, really no need for a soundbar, and low latency have made it worth every penny. It took a while to get used to admittedly with the clear motion and just how much better the image quality is. Some stuff looks pretty real. That can be a good or bad thing. Lol If youre looking for a great multi-function television you just found it. Dollar for dollar it's a no brainer.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: DadOf4
4 out of 5 stars
4 out of 5 stars review

Good TV for the Price

[This review was collected as part of a promotion.] This television has been a major upgrade over the one it replaced. The picture quality is great and does not get a "pixilated" effect when showing darker colors like my old television did. Color quality in my opinion is excellent. The one complaint I do have is that the screen will start to flicker while watching a show making it necessary to switch inputs to give it a rest then switch back and continue your show. Overall I am happy with this purchase.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: SRICRYAN
4 out of 5 stars
4 out of 5 stars review

Great TV but not user friendly

[This review was collected as part of a promotion.] I use my TV for cable watching and streaming. It has great clarity and looks amazing. The apps are harder to find than on other tv's I've had and the remote is bunched with many buttons that I feel are unnecessary in this day and age. Overall a good buy though.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 25, 2022
Reviewer name: DoNotBuyThis1
1 out of 5 stars
1 out of 5 stars review

The screen peels apart for no reason

[This review was collected as part of a promotion.] I purchased this TV for my living room and it was mainly used by my kids on the weekends to watch cartoons. It was turned on for a total of 6 hours a week, if that. I owned the TV for 7 months when I noticed that the clear screen cover over the display was peeling away from the frame. I could gently press around the edge and the screen would stick back in place but would start peeling off again after only 1 to 2 hours. My guess is that Samsung used some cheap adhesive on model to save on manufacturing costs.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

DoNotBuyThis1: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to here from you soon. ~ Samsung Advisor