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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 821-830 of 3,315 reviews
Oct 25, 2022
Reviewer name: sugarfina2
5 out of 5 stars
5 out of 5 stars review

great value for sure

[This review was collected as part of a promotion.] The color, mode, speed, resolution is all good. Although it's not the best TV, but it satisfied all needs of a regular bedroom/living room. Would definitely recommend it if you're not a fan of high resolution, just want some family joy together.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: ncooks
5 out of 5 stars
5 out of 5 stars review

FREAKING AWESOME

[This review was collected as part of a promotion.] I'm usually a VIZIO type of guy but this time decides to go with Samsung. Oh boy, was this the right decision!! I've never seen a picture so clear. The home menu is easy to navigate through apps. The speed in which it goes from app to app is amazing as well. I also love gaming on this TV because it brings everything to life. I'm definitely looking to upgrade my living room TV to Samsung in a month or two. I will never buy another brand TV other than Samsung from now on. Thanks Samsung!!!!! :)

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 25, 2020
Reviewer name: Isaac24
2 out of 5 stars
2 out of 5 stars review

Dont buy

extremely laggy, also the remote feels super cheap and outdated. dont know why everytime i press a button on the remote it takes 2-5 seconds for the tv to respond. picture is 5/10 only because blacks are not deep whatsoever so it just ruins the whole look of the picture. would not recommend buying.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Isaac24: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are seeing some lag when you use your remote. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Regarding the darkness of your picture, Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 10, 2020
Reviewer name: Missmando69
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] This tv has exceeded my expectations, it's great. The picture is just beautiful, it's so crisp, clear and scary real, It's better than real life! The tv has all the great apps and options I wanted and it's is pretty cool. Its very simple to operate while still being technically advance. The sound is really good too. I listen to my music and jam out, it has good bass.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Mar 30, 2022
Reviewer name: Renee
4 out of 5 stars
4 out of 5 stars review

Excellent picture

i would have given it 5 stars but sometimes the sound just goes out and we have to turn the tv off and on for the sound to come back on. it looks like the people on the tv are in the same room with us. the picture is incredible. now if we could get an update or something so the sound quits going out, i could change my review to 5 stars. i haven't noticed any features that i could mention.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 1, 2022
Reviewer name: CCortez
5 out of 5 stars
5 out of 5 stars review

Best TV Ever!

it was quite a surprise to find out i had free samsung tv channels when my tv was set up. i mostly stream but i love my tv. i bought a firestick and i havent used it once because my samsung remote already has buttons for my streaming. the quality of the picture is great too! i am very happy with my tv. probably my all time favorite of all the tvs i have purchased. great product for the value! i would definitely recommend.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 17, 2020
Reviewer name: turtles
4 out of 5 stars
4 out of 5 stars review

BEST INVEST DURING THIS COVIC ERA

[This review was collected as part of a promotion.] never had a samsung tv after friends recommended this tv to me and how I could u the smart feature from my samsung 9 to mirror screen my content I'm a very happy man I will upgrade to a 65 once I could ....that sound bar will make my room rock

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: ShadyBrady
5 out of 5 stars
5 out of 5 stars review

Great Features and Picture

[This review was collected as part of a promotion.] The resolution on the TV is great, very clear and vivid compared to our previous TV. The addition of free TV is a nice bonus. The ability to connect apps to the Home Screen and not through an external device is helpful, although the one small negative is the sometimes clunkiness of the OS. All in all, great value and a purchase we are quite happy with!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: JALEE
3 out of 5 stars
3 out of 5 stars review

Great Picture but poor streaming

[This review was collected as part of a promotion.] The picture is very nice once you get everything dialed in. It does take a while to set the 4K picture automatically. The biggest point of frustration is using streamimg services with this (dumb) smart TV. It keeps loosing connection to AT&T live and others. I have a very strong internet connection, so this makes no since. I am also using a Orbit mesh server that is in the same room.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

JALEE: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing connection issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 16, 2022
Reviewer name: FLEXIN
5 out of 5 stars
5 out of 5 stars review

This TV is AMAZING!

[This review was collected as part of a promotion.] Originally I purchased the tv to play with my XBox that is a 4K and let me tell you the picture is sharp and amazing and very colorful! I love this tv so much that I plan to honestly replace all my TV's in the house with these TV's. I now have this tv in my master bedroom because I just love the picture and the sound and everything about it. You cannot go wrong with tv at all especially for the price. It's not expensive at all! This tv is worth more than what they sell it for. I highly recommend this tv for anything! The color is bright and amazing. The slimness of the tv is perfect and it's very light. The sound of the tv sounds as if you almost have surround sound system it's great! Wide range of picture options. Lots of ways to customize the tv. The remote is compact. It is a true 4K tv and works amazing for any 4K system you have. I'm super happy with this TV and would recommend it to anybody and everybody I should have purchased 3-4 more for the house at the time I purchased this one. I actually went back to purchase a few more but they had sold out when I got there. Amazing tv!

Review from Samsung US
Helpful?293L9C95AD6N13870021356