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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 801-810 of 3,315 reviews
May 10, 2022
Reviewer name: HDMI
3 out of 5 stars
3 out of 5 stars review

HDMI Issues

i purchased this tv over 2 weeks ago and have yet to be able to get the hdmi features to work. i have tried everything and now they are sending someone out on friday 5/13. this is how long it has taken to get some help. i will keep you posted on if it gets fixed. besides that the picture is great and so is sound. i just can't get any other sources to work.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

HDMI: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Oct 22, 2020
Reviewer name: Chessboi314
5 out of 5 stars
5 out of 5 stars review

Technological Masterpiece

[This review was collected as part of a promotion.] I love the way it looks. I got the 50” and I am fully satisfied with my purchase. It blends in with the house very well, it's quite fast with loading, and I can't seem to think of a problem with it. A very good TV.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2021
Reviewer name: LOVEsAMSUNG
5 out of 5 stars
5 out of 5 stars review

the best screen you can ever get

[This review was collected as part of a promotion.] The TV is smart. Works with my Google home perfectly . Still live and works get the samaung sound bar however the original speaker in the TV are working just fine. Bright colors. Comfortable to look at the screen during the day and the night. Doesn't hurt my eyes Also love the fact that I have the option to hang the TV on the wall or make it stand on the TV table . The stands are strong and steady

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 26, 2020
Reviewer name: Blake
5 out of 5 stars
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] This TV has met all expectations. The picture quality is above par to comparable models Well the things I like is a functionality of the smart features, they are user-friendly, easy to use, very intuitive, and provide a lot of functionality. The TV itself sits on a very sturdy base I am never really concerned with it potentially falling over or anything like that. The remote control is is exactly what I need. All in all this is a great TV for the price!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 30, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Large picture frame

who ideas was it to only have 2 hdmi ports? naturally with a tv this big i want surround sound 1 port. but what about cable tv, fire tv, roku, apple tv and others, with this tv pick only 1. 1 port for all my entertainment experience , really? everytime i have to unplug something from that port to watch i want to send it back. the picture is good at least make a three port hdmi connector that will work with the tv and remote.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Dec 17, 2020
Reviewer name: Fred
5 out of 5 stars
5 out of 5 stars review

Amazing TV

i had a sony bravia before and the picture was dark. this tv is bright and the colors are perfect. the smart tv features are seamless. i would definatly tell someone to buy this tv. finally the price was perfect! ill probably replace all my tvs with samsungs now.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
Reviewer name: Jinngo
5 out of 5 stars
5 out of 5 stars review

Good Choice

[This review was collected as part of a promotion.] Needed a new tv that would support my KODI box (android tv box) and went to find a suitable device. Speaking with a salesperson, this particular set was highly recommended. I am extremely pleased that I purchased this product and have been pleased with my purchase. Thank you Samsung. Gene

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 10, 2023
Reviewer name: Bruce
2 out of 5 stars
2 out of 5 stars review

Sorry I bought Samsung!

Needs improvement. Philo TV is not compatible. Why buy a smart tv if you have to use a fire stick anyway? My sound bar does work with optical cable. As a result, my Samsung remote control does not work the volume control. it must be routed thru an HDMI. Which brings me to a new issue, there are only two HDMI ports. I need one for the fire stick and the other for cable TV.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Bruce, Thank you for your feedback on the TU7000 TV. I'm sorry to hear that you are not completely satisfied with the unit. Please know that the Philo app is available for download in the built-in app store. If you are not seeing it, I recommend ensuring you have the latest Firmware update. Go to Settings> Support> Software Update. Next, I understand your frustration regarding the HDMI ports. I recommend utilizing an HDMI splitter which would allow you to have more than two HDMI devices connected at a time. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

May 13, 2020
Reviewer name: Fallen
5 out of 5 stars
5 out of 5 stars review

I will always buy Samsung TVs

This is my second 4K tv I have purchased that's a Samsung. The first one I bought two years ago and figured it's worked out well so why not get another. This upgraded model is awesome. My only complaint is that the smart features are a bit sluggish. The picture is amazing and the HDR is amazing when I'm gaming. Screen sharing with my smartphone is amazing as well.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Dec 19, 2020
Reviewer name: Taraj
4 out of 5 stars
4 out of 5 stars review

Great Tv

i love my new tv. it is great quality product sleep design and fabulous picture. my only issue is wveytime i turn the tv off, it loses the wifi connection and wveyday i have to up plug it in order for it to pick up the wi-fi. that is annoying and im sure, i can troubleshoot it and fix it. but, after following directions for the set up, as easy as it was, it wasnt thw right steps to take in order to set the smart tv up the right way.

Review from Samsung US
Helpful?293L9C95AD6N13870021356