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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
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Showing 791-800 of 3,316 reviews
Nov 16, 2022
Reviewer name: FairReviewer
3 out of 5 stars
3 out of 5 stars review

Single button for control is a slap in the face

I've owned this TV for around a year, and it has been decent. I had to have the unit repaired as it randomly turned off since I got it while in use, the screen would fade to black and sound would cease for moments up to several seconds. The picture also was locked out of 10 point color settings like the review units had, and only allowed me to use 2 point settings to correct the jarring redness. My biggest complaint is the fact that it has one button. Any manufacturer using a single button has nothing but contempt for their consumers, and it certainly reminds me that Samsung views me buying this cheap TV as a peasant not deserving of a simple joystick (an AMAZING navigation feature on my S series Samsung monitor I've had for years and years with only a single dead pixel.) or *gasp* 4-5 buttons on the actual tv. Had to facilitate the repair of a 65 inch version as well, so I'd give it at least 3 stars, as they did have a great warranty, which is why I still recommend this TV over other brands, as Samsung will at least make it right for sure.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi FairReviewer, Thank you for taking the time to provide us with feedback on your experience with the TU7000 TV. We appreciate your patience while you await service. Please know that you have a few options to control your Samsung TU7000 TV. Outside of the included remote, you can download the SmartThings App on your Android or Apple device, which allows you to connect your TV and control it from your phone. If you have any questions or need help with anything, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. Thanks for being a part of the Samsung family. ~Samsung Advisor

Sep 15, 2020
Reviewer name: Luckey
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever bought

[This review was collected as part of a promotion.] Love the new tv and all the features that it has! Was extremely impressed by all of the available apps that are on the Tv. I have my TV linked to everything and it's a the perfect TV for my game system. I can't wait to play the ps5 on this TV in a few months! I would of bought two but the price is kind of steep. We just moved into a new house so that's the main reason this TV was bought. I just need a sound system then my media area will be complete in the basement.

Review from Samsung US
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Oct 21, 2020
Reviewer name: DaKnight
4 out of 5 stars
4 out of 5 stars review

Overall this TV has great features

[This review was collected as part of a promotion.] I really wouldn't change much about this TV at all, the only two downsides I've found are minimal. One being the remote, as a man with larger fingers I find myself hitting multiple buttons at once and this results in me accidentally hitting the exit button on multiple occasions. Secondly, the apps to choose from are great but it is missing some apps that I have on another smart TV that I would like to see included.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Type1dmama
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture but I really wanted the QLED or at least the 8000 series but I needed to keep it within a budget. But the picture is still great and menu easy to navigate. Great choice just not fully what I wanted. You won't go wrong if you choose this one.

Review from Samsung US
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Sep 4, 2020
Reviewer name: Samsung 4K Smart tV
5 out of 5 stars
5 out of 5 stars review

Crystal UHD 4K Smart TV

[This review was collected as part of a promotion.] 55" class tu7000 crystal uhd 4k smart tv (2020) is a great tv. i am amazed at the quality of the picture and the sound. it wasn't hard to set up . because of it size we replaced a tv we had in our bedroom.

Review from Samsung US
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Oct 9, 2022
Reviewer name: ProfessorNuance
5 out of 5 stars
5 out of 5 stars review

Best TV I Have Ever Owned

[This review was collected as part of a promotion.] Legit review here. Upgraded from an old Vizio to this Samsung UHD 4k (7000 series). I have been blown away by it so far, been about 6 months. Lightweight, light enough to hang on the wall by yourself. Built in apps are cool, saves the need for an additional device (plus Tizen OS beats Android TV by a mile) Picture is gorgeous. On screen notifications about other devices (completely optional btw, but I find it useful for my Samsung washer and dryer, small notification pops up in the right corner when either cycle is completed. Alot more useful than it seems. Overall, its a gorgeous TV, with more features than I even need, for a pretty great price too. Seriously, the 7000 series is dope, and I plan to get 3 more soon to replace the other TV's in my house.

Review from Samsung US
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Dec 16, 2020
Reviewer name: Jay Q
4 out of 5 stars
4 out of 5 stars review

A fine TV

we bought this to replace a samsung 2009 52" lcd in order to get the "smart" features we did not have on that television. the price point for this tv was truly shocking (low) and the quality is just fine for our use, which is you basic tv and movie viewing. the deficit that really hasn't bothered me was that there are only 2 hdmi ports and there is only optical audio outputs, maybe this is the norm now but i cannot connect this to my stereo system as i did my pervious unit. that said i will be looking to purchase the t-450 sound bar to get the quality sound i am missing. the sound without a sounbdbar is average.

Review from Samsung US
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Sep 19, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

So life like

[This review was collected as part of a promotion.] I love this TV! The picture is so clear it looks so life like! The color is so crisp and clear and vibrant! Being a smart TV I don't have to switch over components to play . For example I just open my DVD player and hit play and the TV automatically switches to DVD player. Easy set up of components!

Review from Samsung US
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Jul 4, 2020
Reviewer name: alieannie
3 out of 5 stars
3 out of 5 stars review

Picture Too Dark - can't fix it

this tv has a clear picture and it was a good bargain (provided this issue is fixed). however, watching dark scenes in movies is impossible. i've tried everything from increasing the brightness and turning off the ambient light and eco-controls to following a youtube video about increasing some of the pulse wave modulation controls (that helped a little). the tv feels like it is trying to control every aspect of the environment which it obviously cannot do. this was my first samsung purchase after a sony; i'm pretty disappointed. other minor inconveniences - a remote that is not very intuitive, cludgy app downloading & features that sometimes don't work for whatever reason. this tv is either not quite ready yet or is just being dumped on consumers.

Review from Samsung US
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reply from OBA

alieannie: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. To update your software using USB, please check for the latest version on the Samsung website. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. Here is a link to a step-by-step trouble shooting guide to get you started: https://www.samsung.com/us/support/troubleshooting/TSG01003027/ Additionally, we appreciate your thoughts regarding the remote design and they will be shared with our internal teams. For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Ericjohn
4 out of 5 stars
4 out of 5 stars review

Great picture. Great price.

[This review was collected as part of a promotion.] It's crazy how quickly TV tech progresses! Big Samsung fan - this is the 3rd I've bought. Picture and sound are great. Note the number of HDMI ports - this one didn't have enough for all the gadgets, but found a workaround. Great TV for the cost.

Review from Samsung US
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