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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 741-750 of 3,315 reviews
Oct 21, 2020
Reviewer name: BeeChic
5 out of 5 stars
5 out of 5 stars review

Loooovee the picture quality

[This review was collected as part of a promotion.] I just brought my TV about 3 weeks ago and I am in love with the picture quality. I love the features and how it connects with my Samsung phone! I am disappointed with my purchase. No buyer's remorse here..lol!!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 1, 2023
Reviewer name: Top Chef Fan
4 out of 5 stars
4 out of 5 stars review

Easy hook up, great picture!!!

Got a great deal on this TV. I love the 55” screen, but it has a few dark areas. Very good picture and sound. Very easy to hook up. We don't use cable and it streams very well. Already own two Samsung TV's, and will own another when our old TV stops working.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: RAGUILAR
5 out of 5 stars
5 out of 5 stars review

Great quality TV for a low price

[This review was collected as part of a promotion.] I simply love my Samsung TV, this is the 3rd TV that I buy, from a 65" to this 43". The image quality is great, I have compared it with a VIZIO and SHARP tv's that I also own and I must say that Crystal HD is great. The sound is not bad at all, features on the TV are great! Pretty easy to follow when it comes to settings and all that, however, the only thing that lacks is the VIVID option under the display option. Cool, Warm and Natural can be selected but Vivid is what I have on the other tv's and other devices. Again, it's just one feature that this TV doesn't have. Other than that, the TV is great.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 10, 2022
Reviewer name: DeBest
5 out of 5 stars
5 out of 5 stars review

Samsung can take my money!

[This review was collected as part of a promotion.] Okay.. so I just wanna make this quick and simple since I know y'all have a bunch of reviews to go through BUT all I can say about this TV after owning it for a couple of months now is that everything is RIGHT IN FRONT OF YOU! From channels, apps, programs and other features this things has is completely off the top. I was flabbergasted when I found out I can download apps on here lol but overall it's 10/10 would recommend for sure to someone if they ever need a TV.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 11, 2021
Reviewer name: Mommab
4 out of 5 stars
4 out of 5 stars review

Has been a great t.v.

[This review was collected as part of a promotion.] The picture quality is still top notch. It updates itself and the apps available are addiquit. I use a sound bar, but the t.v. peakers sound is good. Knock on wood, but I've had no problems with my unit.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 15, 2023
Reviewer name: Bkb352
3 out of 5 stars
3 out of 5 stars review

Hate the remote

Picture is fine but I hate the remote. Way to many buttons to deal with and too many steps needed to get to the sleeper timer. I have had and have currently Samsung tvs with good result but with this particular model I hate the remote. Other Samsung models have better and simpler ones.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Bkb352, Thank you for your purchase and review of the TU7000 TV. Please know your feedback will be shared with our internal teams. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Jd5674
5 out of 5 stars
5 out of 5 stars review

Best smart tv

[This review was collected as part of a promotion.] When I went to get a new tv I shopped around for a bit and considered other brands but after seeing how happy my uncle and brother were with their Samsung tvs I decided to buy one myself and I was glad I did. The features are awesome and the quality is unparalleled. I bought this tv for my den and if I ever need (want) another tv for another room I will definitely be buying Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: live4me
5 out of 5 stars
5 out of 5 stars review

Best tv for everyone

[This review was collected as part of a promotion.] I love everything about this tv. I've used several smattered tv's but this is the best. From easy installation and set up to display. I have no prior knowledge of TV set up but I was able to set this up within 5mins using the instruction attached. The display and graphics is 100%. It has several free stations. When I do not know where the control is I just use the SmartThings app on my phone and it works perfectly fine just like the remote. You wouldn't regret buying this. This is the best smart tv ever, I'm sure anyone who buys this will never regret purchasing it.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 18, 2020
Reviewer name: Celina
1 out of 5 stars
1 out of 5 stars review

Zero Stars - selling known faulty feature

samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Nov 5, 2020
Reviewer name: NavaFamily
5 out of 5 stars
5 out of 5 stars review

Best TV around!

[This review was collected as part of a promotion.] Immediately out of the box, we noticed the TV had exquisite color and sound. Our bedroom was illuminated and we felt as if we were watching a theatrical presentation. We knew we made the right choice as we began to enjoy our new TV with it's pristine picture. We are enamored with it and hope to purchase another one in the near future for our living room!

Review from Samsung US
Helpful?293L9C95AD6N13870021356