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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
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Showing 671-680 of 3,316 reviews
Aug 23, 2022
Reviewer name: Tys2022Tv
5 out of 5 stars
5 out of 5 stars review

Tys great review

[This review was collected as part of a promotion.] Tv shows great quality and I have not had any issue with this product. I love the smart features it comes with and have always loved how interactive the remote is with my commands. This tv has served me well since purchasing.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Michelle53
4 out of 5 stars
4 out of 5 stars review

Love my Samsung tv

[This review was collected as part of a promotion.] I love how clear everything is and how at times the picture looks live. It also has great color. However I don't know why the sound quality is so low. Most of the time I have to turn it up to 100 and it's still not loud as it could or should be.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 8, 2020
Reviewer name: Sambo
4 out of 5 stars
4 out of 5 stars review

I love my tv, But...

i'm die hard samsung, but the only reason why i did not give this tv 5 stars is because every now again i have to reset the tv due to sudden power outages that are not in my control. when power comes back on the tv will loose its internet connection and will not find any connections unless you reset the tv. or i will loose the samsung channels and have to unplug the tv for a couple of hours or reset the tv in order to get them back. if it wasn't for the ability to log into my samsung account and retrieve all of my back up data i would have given this tv a 1 star. because its only a few minutes to log in and my tv is back to its old self is why im sticking with it.. other than that i absolutely love my tv.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: Will
5 out of 5 stars
5 out of 5 stars review

Great features for great price

[This review was collected as part of a promotion.] This TV was bought when it first came out. It has worked amazingly. It runs smooth and fast and delivers an amazing 4k experience. I have been playing my PS4 on it and cannot wait to see how good the next generation of gaming looks on this!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 21, 2022
Reviewer name: Skyloftian73
5 out of 5 stars
5 out of 5 stars review

Does what it's supposed to

[This review was collected as part of a promotion.] I use the TV how you'd use any tv. It works great and I love the picture! I'd say load times switching between input devices are somewhat slow from time to time, but overall it's not too big of a problem. I have my own streaming device, so I have not tired the built-in options.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 27, 2022
Reviewer name: Lovekatz
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I use my TV for streaming and cable shows. I love the Samsung app with all those extra channels. Love the remote with the channel list. Not sure I like the hook up for the cable, it's hard to tighten the cable on, would be better if it was right on the back and not at a angle. It's harder for older people to get too.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: Used2BuyOnlySony
5 out of 5 stars
5 out of 5 stars review

I love the display. Vibrant colors.

[This review was collected as part of a promotion.] TV is amazing. I love the quality you get and the value. There was a pink splotch that developed after a couple days. I restored to factory and have t had the issue again. I have had it for a couple months now and am definitely sticking with Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 11, 2020
Reviewer name: Sg422
3 out of 5 stars
3 out of 5 stars review

Smart TVs

[This review was collected as part of a promotion.] I want to start by saying I love my tv, I just hate that it works kind of slow. Always signing me out of apps, the volume goes up & down too fast and sometimes have to press the in button multiple times before it actually comes on.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Sg422: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when when changing volume and some lagging. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 24, 2021
Reviewer name: Lowanda
4 out of 5 stars
4 out of 5 stars review

Great Picture

difficulty in setting up hbomax app .. not already loaded like the netflix, hulu, vudu, tubi, or internet browser. at&t technicians do not know what to do. finally got hold of samsung support through text chat. he walked me through samsung tv settings and following his instructions finally got hbomax app loaded. they should automatically load hbomax app like other apps or put in a large flyer with step by step instructions how to load the hbomax app.

Review from Samsung US
Helpful?293L9C95AD6N13870021356