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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,351 ratings3,312 reviews
  1. 5 stars70% (2,344)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 491-500 of 3,312 reviews
May 25, 2022
DoNotBuyThis1
1 out of 5 stars review

The screen peels apart for no reason

[This review was collected as part of a promotion.] I purchased this TV for my living room and it was mainly used by my kids on the weekends to watch cartoons. It was turned on for a total of 6 hours a week, if that. I owned the TV for 7 months when I noticed that the clear screen cover over the display was peeling away from the frame. I could gently press around the edge and the screen would stick back in place but would start peeling off again after only 1 to 2 hours. My guess is that Samsung used some cheap adhesive on model to save on manufacturing costs.

Review from Samsung US
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reply from Samsung Brand Ambassador

DoNotBuyThis1: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to here from you soon. ~ Samsung Advisor

Feb 1, 2022
CCortez
5 out of 5 stars review

Best TV Ever!

it was quite a surprise to find out i had free samsung tv channels when my tv was set up. i mostly stream but i love my tv. i bought a firestick and i havent used it once because my samsung remote already has buttons for my streaming. the quality of the picture is great too! i am very happy with my tv. probably my all time favorite of all the tvs i have purchased. great product for the value! i would definitely recommend.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 19, 2020
Stryke
5 out of 5 stars review

Perfectly syncs with Bluetooth audio

[This review was collected as part of a promotion.] After connecting our TV via Bluetooth to our external speaker system, the Tv now asks if we would like to connect to it, whenever the tv is powered on. It syncs well and has no lag between video and audio. The direct streaming service buttons on the remote are handy and save time and effort over having to manually search through menus. The picture is super clear from all viewing angles and the colors are vibrant. I've really been enjoying the Samsung TV Plus channels and how they integrate with antenna TV stations in the Guide. I got lots of great compliments on the tv at a recent gathering held in honor of my son who graduated college last week. One friend even asked for the model number so he could get the exact same television.

Review from The Insiders
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Feb 8, 2022
GeoS
2 out of 5 stars review

Disappointed

i got the samsung because i was expecting a higher quality experience. after having roku and google operating systems on other devices, the samsung proprietary system was a disappointment. several of our most used apps were not available for samsung, and some of the most used functionality like skipping forward and back with one button weren't there. ended up taking it back and getting a tv with a roku system.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Thank you for sharing your review of the Samsung TU7000 Crystal UHD TV. The details you have shared regarding your experience with the user interface and remote control are appreciated and will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Solutions

Oct 6, 2022
JaYxViiRuZz
5 out of 5 stars review

Amazing Quality, Amazing Price.

[This review was collected as part of a promotion.] Out of all the TVs I've owned never have I felt satisfied with my purchase as much as I do with this Samsung. From the low price, the ease of use, and the feature packed UI, the TU7000 is all around AMAZING. I use almost every feature on the daily and mainly for gaming on my PS5. The 4K Image quality is so vibrant and bright and the sharpness doesn't leave me fiddling with settings to get the perfect setting for crisp, no jagged edged and defined picture it also doesn't have me turning sharpness down to the point its fuzzy and smeared looking it has the spot on in between where every time you use it its still as jaw dropping as it was on day one. If your someone who's on a budget, or someone who all in all just wants a beautiful picture with little to no effort to navigate and someone who wants a top tier feature packed smooth UI in their television then the Samsung TU7000 is that television and will not disappoint!

Review from Samsung US
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Sep 30, 2020
Anonymous
5 out of 5 stars review

Looks great!

[This review was collected as part of a promotion.] Perfect size! Imagine super clear! Easy to set up, I'm not the best At installing, was able to fit all on my own. Always wanted a smart tv, this is a great choice. Sound is my fave. I don't need surround sound, it sounds great. You can adjust picture modes, customize to your own. It's fun using my phone as a remote. My daughter is always losing our remotes. This is one of my favorite features.

Review from The Insiders
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Jun 16, 2022
YFMBMT
5 out of 5 stars review

Great smart tv for a great price!

[This review was collected as part of a promotion.] Got this tv as a replacement for our living room tv. Replaced a samsung that was not a smart tv. I have had samsung tvs for years so I looked for one before other brands. I also researched reviews for all tvs of this size. For what I wanted, this was perfect. It's a smart tv at a good price

Review from Samsung US
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Oct 21, 2020
GreatPIC
4 out of 5 stars review

All but Remote

[This review was collected as part of a promotion.] Love this TV. The picture is extremely vivid and sound quality is great but the operating system teamed up with the remote is something, in my opinion, that Samsung could have improved. Not really user friendly. But again, Love the TV!!!

Review from Samsung US
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Jul 23, 2021
Eric
5 out of 5 stars review

Samsung 82”

[This review was collected as part of a promotion.] The tv is much brighter and even clearer than our 4K Vizio. It comes with Samsung TV. Car shows for me and cooking shows for my wife. Apparently there around 100 channels. This was a surprise after we set it up but has made us want all Samsung TVs going forward.

Review from Samsung US
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Oct 25, 2022
Michelle
5 out of 5 stars review

Repeat Samsung Customer

[This review was collected as part of a promotion.] Love this smart tv. Picture and display are awesome. Easy to use. Smart things app allows all my Samsung devices to talk to one another. Samsung free channels have a variety of content to choose from. My family and I love the fireplace channel. Buy this tv!

Review from Samsung US
Helpful?293L9C95AD6N13870021356