Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forBest TV I've owned
[This review was collected as part of a promotion.] Since getting this smart tv, it's opened up a new world at my fingertips. Access to all my streaming services, vibrant colors and extremely easy to use. I'll keep getting Samsung because they're the best in my eyes
Love this TV
[This review was collected as part of a promotion.] This tv is perfect to play video games, read your emails it hooks up to alexa . The picture quality it amazing I never knew what I was missing till I got a Samsung crystal TV .the picture makes u feel like ur right there on set. And u can hook your phone up by just tapping the side . It has access to all the streaming sites as well as a icon for ur gaming systems. It's bright and easy to see . The Remote is easy to use as well lots of options. This TV does alot more I just haven't gotten that far yet .
The products had great app features pre installed.
[This review was collected as part of a promotion.] The television has a wonderful picture and the apps available within it make it convenient instead of selecting the device and using a different remote to control it. I enjoy watching sports and playing video games on it. My kids love the picture quality when they turn on the Disney app. Overall a great product.
Purchased for workout area
[This review was collected as part of a promotion.] Purchased for new work out area. Specifically wanted smart and wi-fi tv. And also tv that interacted with Comcast. This tv does provide all of this. Best view is with highest settings to get best picture. Also have a 8QLED. Picture is not as crisp, however for the use of the tv and the price it provides want is needed for the use and area.
Overall it's fine for an inexpensive TV
[This review was collected as part of a promotion.] I hadn't bought a new TV in several years, and I went with a top brand, but a discounted price. In retrospect... I might have made a different choice. But overall - it's fine. It's a decent enough TV . The 2 main issues I have with it are: It's dark. Like really dark. Watching any dark/night scenes and I can't make out many details. I've turned the brightness WAY up and turn all the lights off in the room shut all the blinds etc, and it's still difficult to make out what's happening. So I mostly watch shows with dark/action scenes in the evenings, because in the daytime I might as well be looking at a black screen with some audio. The other thing is small, and odd. It turns itself on. Not all the time, but often enough that it's annoying. I'll turn it off at the end of the day - go into the next room and hear it come on. It's baffling!
Hi Sher71, Thank you for your purchase and your feedback on the Samsung TU7000 TV. Please know we are here to help you and have a few troubleshooting tips that may resolve your issues. First, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings > General > Eco Solution > Ambient Light Detection. Now, if your TV is turning itself on, there are a few steps that I would like you to go through to ensure they are not the cause. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. Finally, if you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great compatibility
[This review was collected as part of a promotion.] I was amazed at how easy setup was for this product. It recognized my Blu-ray as soon as i plugged it in and configured the remote for control of the player. Apple devices stream to it with no issues. Wi-Fi setup was easy and adding apps for streaming services was a breeze. All in all very pleasantly surprised and the picture quality is fantastic too.
Huge upgrade
[This review was collected as part of a promotion.] Recently upgraded from a 28 inch tv and I can't believe I was missing out on a high quality tv for this long! The picture is crystal clear and it sounds great. I also enjoy the smart tv features, and how easy it was to set up.
GREAT BANG FOR YOUR BUCK
[This review was collected as part of a promotion.] THIS TV KEEPS UP WITH ALL SPEEDS OF ANY APPLICATION. I USE IT FOR X-BOX X, MIRROR THE OCULUS TO IT, WEB BROWSING, NETFLIX, HULU, EVEN HAS ITS OWN CHANNELS AS LONG AS CONNECTED TO WIFI. MEETS ALL MY NEEDS AND THEN SOME. LOVE THIS TV AND WOULD HIGHLY RECOMMEND TO ANYONE
Nice TV. Could be great.
[This review was collected as part of a promotion.] Our TV is used for streaming and gaming. Overall, the picture quality is nice. The internal speakers are pretty good but we use a sound bar. The issues I have with this model are 1) In dark programming there is a visible, stuttered motion trail that is very unnatural and distracting. It looks best with bright program material. 2) The power button/controls on the bottom center of the frame are pretty useless. 3) Due to #2, when the TV freezes I have to pull the power to get it to work, which used to happen fairly frequently. 4) The remote is not friendly - the transport controls are very small and at the bottom. Also, there is no bluetooth button! You have to navigate through many pages through the settings to connect/disconnect headphones. I like the TV but the LG I had before this was much more user-friendly. I realize Samsung makes much nicer TVs but the I'd be reluctant to commit to an upgrade without knowing these issues would be addressed.
Hi Brisby12, Thank you for your review of the Samsung TU7000 TV and feedback on the image quality and stuttering. Please know we are here to help you. Please try the troubleshooting steps to address these issues. First, let's make sure you are running the latest firmware. To check your firmware, head to Settings>Support>Software Update and then update from there if needed. Also, for lag, to further optimize performance, use the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care Next, For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Loving the TV
[This review was collected as part of a promotion.] Never thought I would buy a Samsung TV but I took a chance when I saw this one, as I needed one for our living room. Its been better than expected with awesome features on this TV. It not only has a neat feature called Samsung Plus TV (free channels) which without having a cable box in the living room works awesome!!! Plus it has Apple TV app built it which was a major plus!! This TV has beautiful color and I like it better than the other TV's I have in my house. Might need to update them all after getting this one.