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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
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Showing 461-470 of 3,316 reviews
May 25, 2022
Reviewer name: robinga2
4 out of 5 stars
4 out of 5 stars review

Awesome picture, great sound

[This review was collected as part of a promotion.] For antenna and streaming viewing, this is a great TV. Picture is excellent, sound is excellent as well. About the only thing I don't like is that the CC option requires multiple steps, instead of a single button to toggle CC on/off.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 26, 2020
Reviewer name: Midge
5 out of 5 stars
5 out of 5 stars review

Great TV

i feel like i hit the lottery, going from a 32-inch to a 55-inch tv in my bedroom. but i couldn't pass up this television and its wonderful picture. my only complaint was no written directions for setting it up, only photos. while a picture is worth a thousand words, it would have been helpful to have a written how-to. but this tv is still a keeper. the last one lasted 15-plus years. i hope this one will do the same.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 10, 2021
Reviewer name: Heike
3 out of 5 stars
3 out of 5 stars review

Display

it worked fine the first day i had it and wouldn't come on at all after that. samsung had someone come and fix it. i still have some issues. had to do a factory reset 3 times already because the colors get really bad. i like iot a lot when it doesn't mess up

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Heike: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are continuing to experience issues with your unit even after a service appointment. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Terriz5564
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This UHD TV is great! It has features such as Bluetooth, apple tv mirroring and game mode. This television is easy to set up with either your smart phone or the tv remote. Definitely a great product!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 17, 2021
Reviewer name: Pacemaker813
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture

[This review was collected as part of a promotion.] Use it for basic movie watching and some basic gaming. I love the ability to use my galaxy phone to link with the TV for ultimate control. Makes it extremely easy to cast my phone to the TV to show off pics and videos.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: adri
5 out of 5 stars
5 out of 5 stars review

A big screen at last

[This review was collected as part of a promotion.] My first Large TV ever and now I get what the hype is for. It's so nice to see everything on a big screen at home in detail. And the convenience of being signed into every app on your TV! And there's free TV and movies that Samsung automatically comes with that I didn't know about! The only thing is there is like 2 or 3 second lag with your remote pressing something and the TV responding to it, which is a teeny bit annoying but not something I can't live with.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 7, 2020
Reviewer name: Nimmers
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture

[This review was collected as part of a promotion.] I bought this Samsung 65" TV I will start with the pros. The tv has an ultra sleek design and is light weight. The installation was extremely easy. It fit on our fireplace mantel like it was made to go there. The picture is crystal clear and I love the legs. The sound is incredible. I have always used Samsung phones but had never tried any of their other products but they outdid themselves. The features are amazing. The Samsung TV Plus had all kinds of programming. You can easily access your gallery, Netflix, Amazon and many more. This is by far the best TV that I have ever owned. It is a great buy and I would recommend it to everyone. Now for the cons, there is just one. With my cable company, I have to use 2 remote controls. There may be a way to do it all with one but I haven't figured it out yet. Great buy. I would like to thank my wife and The Insiders for this awesome TV.

Review from The Insiders
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Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
Reviewer name: SpartanFamily
5 out of 5 stars
5 out of 5 stars review

Perfect TV

[This review was collected as part of a promotion.] We wanted a new TV for our family room to have family movie nights together. The picture while watching the movies is outstanding. We also play games on it and is also amazing quality and great refresh rate. I would highly recommend this TV for movie, games and sports.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: OrganicFarmer
5 out of 5 stars
5 out of 5 stars review

Picture Quality

[This review was collected as part of a promotion.] Picture quality is excellent and with the addition of the Samsung sound bar we created a wonderful viewing and listening experience. Great colors and crystal clear sound. A true winning combination.

Review from Samsung US
Helpful?293L9C95AD6N13870021356