Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
Sort by |
Showing 421-430 of 3,316 reviews
Jul 26, 2022
Reviewer name: BHamm01
5 out of 5 stars
5 out of 5 stars review

Our Third Experience With Samsung Televisions!

[This review was collected as part of a promotion.] We are movie fans and use this television to access the latest releases. It is also easy to to select and binge watch all the current series shows! The television features were easy to learn and just as easy to use. This television was a welcome addition to our living room. We have had a couple of Samsung televisions in other rooms of our house as well. Great product!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 10, 2022
Reviewer name: SamsungTVsupporter
3 out of 5 stars
3 out of 5 stars review

Worst samsung remote ever!

[This review was collected as part of a promotion.] Overall I loved this tv when first purchased. Loved the "curve", size, features etc. BUT, over time (about a year) my samsung tv has developed a vertical "ghost band" near the middle of the screen. Sometimes I can see it within the tv program, sometimes I don't notice it, BUT it is always there. Very disappointing to say the least. And the remote?? worst ever. Often hit the wrong button because the "active" use buttons are too close together. One minute I am watching hulu live and I want to fast forward and the next I am out of hulu and into the home app screen... I have to log back into hulu to pickup where I left off. UGH!! Would I buy samsung again?? not really sure anymore.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi SamsungTVsupporter, We are sorry to hear that you are having issues with a ghost band in the middle of your screen. Please know we are here to help you. Please try the following troubleshooting tips to help solve this issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. If you see lines during the Picture Test, please visit our Support Center to request service. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Javi
5 out of 5 stars
5 out of 5 stars review

This product has a great resolution

[This review was collected as part of a promotion.] Was a good experience got this tv, have a good resolution, The size is very good for a small room, the resolution of the games is super good, although it is somewhat slow to respond when changing channels, I recommend this tv

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 29, 2022
Reviewer name: okiejoe
5 out of 5 stars
5 out of 5 stars review

TU7000 has many features

[This review was collected as part of a promotion.] Good picture quality and sound compared to other brands. Can connect to your PC and display on TV. The universal remote was easy to setup with other accessories. Also included Samsung TV Plus and easy to add other apps or surf the internet.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 23, 2021
Reviewer name: Iris
2 out of 5 stars
2 out of 5 stars review

Sound guide problem

we purchased the tu7000 65” in november. everything worked just great until a month ago when the sound went out. we got it back but the annoying sound guide went on with it. we have checked settings and it shows the sound guide is off- but it is not. then yesterday when i went to the netflix app, there is no sound for 3-4 minutes. sound issues seem to get worse all along. does samsung stand by their products when something like this happens? please advise. thank you.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 25, 2020
Reviewer name: Goofy71
5 out of 5 stars
5 out of 5 stars review

Outstanding Quality

[This review was collected as part of a promotion.] I've had this Awesome Samsung TV for over a week now and I heart it! It is so easy to download apps, access the internet and play music as well as mirror my pad to the TV. It is such a great upgrade to my home entertainment. This is such a wonderful tecnologically advanced upgrade to my home! I wished it could just talk to back or react to my voice commands like my Alexa does. That would be even better! But I can just accep the fact that it does all the other stuff for now. This TV was delivered by professionals who were very kind enough to even put this in my house by the door for me and let me tell you it was properly delivered and padded. It was way easy to set up with my internet and with my mobile phone. I am not a tech savvy person. It literally took me about 15 mins to figure it all out even with a reset of my password on my phone for my gmail account. The quality of the picture is AMAZING! The sound is perfect and the size is absolutely perfect for my living room given the two to pick from and i selected the 58" Samsung. I have friends that have this TV brand as well and when they found out I was going to receive this TV, they said I was going to love it. Yes I do! It is almost like I am outside with the best quality glasses ever seeing indoors what I can see outdoors. I hope this makes sense. The UHD quality of this TV is over the top and the picture quality is on point. Next action is to get this TV mounted in that corner area to be fully enjoyed and when the soundbar is delivered it will have the full on entertainment corner!

Review from The Insiders
Helpful?293L9C95AD6N13870021356
Nov 11, 2020
Reviewer name: jackblack67
5 out of 5 stars
5 out of 5 stars review

Great Color!

[This review was collected as part of a promotion.] Love this TV! Great color and everything is crystal clear. The UHD 4K really shows. Set it up in my bedroom and its the perfect size. Didn't have an issues setting this TV up. Smart TV functions are easy to access and use.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 1, 2022
Reviewer name: StreamKing
4 out of 5 stars
4 out of 5 stars review

Great picture for the Price.

[This review was collected as part of a promotion.] It has an great picture for most anything from Standard cable television viewing to streaming movies to gaming from a console. Only thing I don't like is that it wasn't manufactured with enough RAM or ROM memory for streaming apps. It has very limited space available to download streaming apps.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
Reviewer name: Erikabubble
4 out of 5 stars
4 out of 5 stars review

Good quality for the price point.

[This review was collected as part of a promotion.] I am happy with the ease of set up and the picture quality for the most part. I would like to disable the crisp visual setting for movies and that option is not working. (My only complaint) Good quality for the price point.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 29, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love my Samsung smart tv!!!!

[This review was collected as part of a promotion.] I enjoy watching movies on my Samsung TV. The picture is so clear and sharp, I can take off my glasses to watch. Samsung TV plus is great!! So many channels! The sound quality is great, just what I expect from a Samsung. I will always buy Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356