we purchased the tu7000 65” in november. everything worked just great until a month ago when the sound went out. we got it back but the annoying sound guide went on with it. we have checked settings and it shows the sound guide is off- but it is not. then yesterday when i went to the netflix app, there is no sound for 3-4 minutes. sound issues seem to get worse all along. does samsung stand by their products when something like this happens? please advise. thank you.

[This review was collected as part of a promotion.] I've had this Awesome Samsung TV for over a week now and I heart it! It is so easy to download apps, access the internet and play music as well as mirror my pad to the TV. It is such a great upgrade to my home entertainment. This is such a wonderful tecnologically advanced upgrade to my home! I wished it could just talk to back or react to my voice commands like my Alexa does. That would be even better! But I can just accep the fact that it does all the other stuff for now. This TV was delivered by professionals who were very kind enough to even put this in my house by the door for me and let me tell you it was properly delivered and padded. It was way easy to set up with my internet and with my mobile phone. I am not a tech savvy person. It literally took me about 15 mins to figure it all out even with a reset of my password on my phone for my gmail account. The quality of the picture is AMAZING! The sound is perfect and the size is absolutely perfect for my living room given the two to pick from and i selected the 58" Samsung. I have friends that have this TV brand as well and when they found out I was going to receive this TV, they said I was going to love it. Yes I do! It is almost like I am outside with the best quality glasses ever seeing indoors what I can see outdoors. I hope this makes sense. The UHD quality of this TV is over the top and the picture quality is on point. Next action is to get this TV mounted in that corner area to be fully enjoyed and when the soundbar is delivered it will have the full on entertainment corner!

[This review was collected as part of a promotion.] Love this TV! Great color and everything is crystal clear. The UHD 4K really shows. Set it up in my bedroom and its the perfect size. Didn't have an issues setting this TV up. Smart TV functions are easy to access and use.

[This review was collected as part of a promotion.] It has an great picture for most anything from Standard cable television viewing to streaming movies to gaming from a console. Only thing I don't like is that it wasn't manufactured with enough RAM or ROM memory for streaming apps. It has very limited space available to download streaming apps.

[This review was collected as part of a promotion.] I am happy with the ease of set up and the picture quality for the most part. I would like to disable the crisp visual setting for movies and that option is not working. (My only complaint) Good quality for the price point.

[This review was collected as part of a promotion.] I enjoy watching movies on my Samsung TV. The picture is so clear and sharp, I can take off my glasses to watch. Samsung TV plus is great!! So many channels! The sound quality is great, just what I expect from a Samsung. I will always buy Samsung.

[This review was collected as part of a promotion.] This tv is the perfect size for the bedroom….not too big…not too small. Colors are beautiful and picture is so clear. The sound could use a little improvement….needs a little more bass and sometimes it sounds low but it works fine and is ok…I'm just a little picky with sound. Overall I feel I made a great choice.

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

[This review was collected as part of a promotion.] This television is a great value for the quality and features. I have only had a couple of issues such as the sound all of a sudden not working (disconnected and reconnected the HDMI cable); and, if I disable the wifi to the tv from my Xfinity app, I have to sign back in to the Samsung account (once I figured it out, it wasn't really an issue). The tv wasn't bright enough but my husband adjusted a feature which made it better. Overall, we are extremely happy with this Smart TV and all of it's features, picture and sound, especially at the low price point. I would recommend to anyone.

[This review was collected as part of a promotion.] Decided to buy this smart TV to get streaming services on my bedroom, we have already a 65" on our living room that we love. The new one I got I like because already has the amazon, netflix bottom built in for easy access and now samsung has their own channel as well. We bought it as well because the picture is very clear and love the resolution, I like it a lot that I will buy another one to add to another room in my house. It was very easy to put together and easy instructions to create a samsung account for the TV and download the apps I like.