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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,351 ratings3,312 reviews
  1. 5 stars70% (2,344)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 371-380 of 3,312 reviews
Feb 4, 2021
kingpin54
1 out of 5 stars review

Last Samsung product that I will allow in my home

children purchased television as a christmas present. where do i begin? picture quality–good. wife and i difficulties adjusting to “edge-of-the-screen” picture. we set picture to “accessibility/closed caption/mode 3” to get the black border which improves screen viewing sound quality–poor. closed caption must be on all the time. accessory connections–poor. unable to connect vcr/dvd player. television setup–difficult. confusing and complicated to do. had to disconnect television from internet. nuisance, won't leave you alone. television control–too many buttons, buttons are small, hard to use. wife gave up using control. children arrive this weekend to remove unit. will reimburse them for their kindness.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

kingpin54: I am very sorry to hear that your experience with your TU7000 TV did not meet your expectations. We appreciate your feedback regarding the picture, sound, setup, available connections, and remote and will share it with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 25, 2021
JtoRshop
5 out of 5 stars review

Premium color and picture great price

[This review was collected as part of a promotion.] The color and picture quality are excellent, and so is the sound quality. I had a tech person install the TV as I am not a tech person. The remote is not user friendly if one does not understand the meaning of each icon, but there is a simple video to explain it very easily. Overall excellent choice.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 26, 2022
Dkdowjdhx
5 out of 5 stars review

Samsung or Nothing

[This review was collected as part of a promotion.] I have been a loyal Samsung product owner for 20 years. Tvs, phones, washer, dryer, fridgerator, watches are all Samsung. The 43" UHD TU7000 is just the latest Samsung product I have bought. Like all others before it, i highly reccomend it. Price and quality is just right. Setup took less than an hour, and thats with installing a wall mount. This is my 8th TV I have bought from Samsung. Im know there will be 8 more.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 19, 2021
Tim F
4 out of 5 stars review

Overall Good Product

picture is great, sound is clear, setup was a breeze. the remote is a bit busy for me. i prefer the older, sleeker style that came with my 55” i purchased in 2017. my only major complaint is with the smart hub. it is very laggy and makes scrolling through apps more difficult than it should be.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 7, 2022
Phillip
3 out of 5 stars review

Black spot

i have had a black spot that races down intermittently from the left center to the center of the screen since i have owned it. i have looked for reasons why and i can't find anything. i've tried different adjustments and nothing. its not to bothersome, but it shouldn't do that with a brand new tv and a big brand name. at this point , i am done with samsung products. i have had the galaxy 3, 5 and 7. i hated the 7. i ditched it and went with the lg. i love it! i thought i would try the samsung tv and i am regretting that.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Phillip, Thank you for purchasing the Samsung TU7000 and for sharing the issues you are experiencing with your unit. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN50TU7000FXZA Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Aug 5, 2022
KrissyLynn
5 out of 5 stars review

An excellent TV

[This review was collected as part of a promotion.] Bought this TV to go in my bedroom and the picture is outstanding. Beautiful colors, easy to set up and use. I use the TV for gaming, streaming and music. The sound is amazing. 10/10 would buy again.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Love2Game
5 out of 5 stars review

A nice upgrade from my last tv

[This review was collected as part of a promotion.] Great tv, with crystal clear visuals and great audio, my last tv was a 50" and upgrading to a 65" was a great choice because it fit my wall space alot better and didn't make my wall feel as empty as it was. I'm very happy happy with it and will probably get the sound bar next to pair with the tv to make it an even better viewing experience. I would definitely get another one in the future.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 7, 2021
dvgmusic07
4 out of 5 stars review

Nice TV for the price.

the picture and sounds quality is great! just have one small issue. had my xbox and harmon karman receiver hooked into it, and then one day it decided that i couldn't use either one. after resetting the tv it still wouldn't use my receiver and xbox right. receiver works when i have my computer turned on only and finally got the xbox to work. xbox comes on only when i turn it on. the tv doesn't turn it on anymore. hopefully whenever there's an update it will fix the issue.

Review from Samsung US
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Oct 21, 2020
CptnAmerica
5 out of 5 stars review

Easy to use. Beautiful picture. Excellent price.

[This review was collected as part of a promotion.] We love how easy it is to connect to our phones, as well as other devices that are compatible. This is our newest TV that we've bought in awhile and the picture is just amazing; great picture for movies, TV shows, video games, etc. The setup was quick and easy, very user friendly. We bought it fairly recently and got a great price for it while it was on sale. All around, exceeded our expectations and were super pleased with our new TV!

Review from Samsung US
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Jun 16, 2022
Rainydaylady
5 out of 5 stars review

Very Happy With This Samsung TV

[This review was collected as part of a promotion.] Bought this Samsung 55 inch TV over a year ago and just love it! We use streaming a lot along with regular TV and also gaming. Samsung TV Plus is a real bonus too with over 200 channels for free. Menus are easy to use and like the channel guide to see what's on. Also have a 40 in. Samsung TV for bedroom purchased around same time that is working great too. (In fact, our tablets and cell phones are Samsung too!) Samsung products have been very reliable over the years and will continue to buy Samsung in the future.

Review from Samsung US
Helpful?293L9C95AD6N13870021356