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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 371-380 of 3,315 reviews
Oct 21, 2020
Reviewer name: angaloid1
5 out of 5 stars
5 out of 5 stars review

Love my samsung crystal UHD 4K SMART TV

[This review was collected as part of a promotion.] I love the clarity of the picture. Also the ability to download apps is amazing. Clearer than cable/digital channels. Watch a movie or show on any app, totally clear. Like you can reach through the screen and touch the actors. Simply amazing. Thx Samsung

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 18, 2021
Reviewer name: Lopvic
5 out of 5 stars
5 out of 5 stars review

Great viewing

[This review was collected as part of a promotion.] I actually have a Samsung Curve 55" TV. I love my TV. Accessing the apps are very easy and fast. I think the remote control features can use an upgrade. Entering letters on the keyboard using the remote control can be long and frustrating especially if the wrong password or user is incorrect. You guys could start adding the picture in picture feature on more of your TV's. But still I love the TV. I'm trying to make my home all Samsung TV's.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 17, 2022
Reviewer name: holler
4 out of 5 stars
4 out of 5 stars review

Nice Smart TV

[This review was collected as part of a promotion.] Nice smart TV - it is our first smart TV. Chose to mount on wall, which was pretty easy. Very convenient for streaming hulu, Netflix, etc. Picture and clarity are fantastic. Sound is decent, much better with soundbar. Remote has many buttons, can be tough to find the right button in the dark as they're all so close to one another. Only complaint is that it says it connects to the Samsung soundbar via bluetooth, but doesnt always work even though it says paired. Have to turn the soundbar on and off to get it to actually work. Otherwise, would have given 5 stars.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
Reviewer name: Love1TV
5 out of 5 stars
5 out of 5 stars review

This product is amazing

[This review was collected as part of a promotion.] I love my Samsung tv! Crystal clear picture and amazing for gaming, love it! Watching movies is amazing the sound is really good, feels like your at the movies! I will be getting a surround sound unit to make it even better!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 7, 2020
Reviewer name: BuckeyeB
5 out of 5 stars
5 out of 5 stars review

AMAZING TV!! LOVE IT!!!

[This review was collected as part of a promotion.] I absolutely love everything about this TV. The picture and sound quality is outstanding. I love the functionality of the menu selections and how I can turn on my cable box from this area. Perfect size and width . I would absolutely recommend this to anyone in the market for a new TV.

Review from The Insiders
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Feb 5, 2021
Reviewer name: Emma
3 out of 5 stars
3 out of 5 stars review

Not user friendly

got this tv a few weeks ago, the entire smart component of it sucks. it has all of these extra apps and add ons it makes the screen very confusing. the home page automatically goes to crappy movies they own, i should have bought a regular tv and just used my fire stick it was much more user friendly. it also came with a bunch of apps i will never use and cant delete that takes up all of the storage so i cant even downlod the apps i do want.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Emma: Thank you for purchasing the TU7000 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 28, 2022
Reviewer name: LOVEmySAMSUNG
5 out of 5 stars
5 out of 5 stars review

Worth it - no extra warranty needed

[This review was collected as part of a promotion.] I use an antenna for my reception and the picture quality is a 10! The sound is great in my apartment. I watch TV shows as well as sports. My only complaint is that setting up the off-timer requires multiple steps. I chose to spend my money on a quality TV and not a cheaper TV with a warranty. Thanks Samsung for quality!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 6, 2022
Reviewer name: Letterboxed
1 out of 5 stars
1 out of 5 stars review

Worked Great For About 3 Years

[This review was collected as part of a promotion.] The first Samsung flat screen I purchased in 2007 was a workhorse. Not a problem over years of use. In 2018, I decided to upgrade and bought a new 50" Samsung. Worked great until last summer (2021). It started to get dark gray/black banding that moved to different locations across the screen until the banding finally settled on each edge of the screen. So now, I basically have a vertically letterboxed screen. If it's happening on the edges of the screen, I can't see it. How nice. And the thing is, it's not quite to the level of annoying to make me get rid of it, but some day I'll probably release it to the forces of gravity and chuck it from my 23rd floor window. (And if there's an easy fix I don't know about, I'd sure love to know it.) I doubt you'll publish this, but you did ask for a review. So here we are.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Letterboxed, We are very sorry about your experience with the TU7000 not displaying correctly. Please know we are here to help you. Please try the following tips to help resolve your issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a lines or screen abnormalities on the screen during the Picture Test. If there are no issues, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device that is showing abnormalities. - If the abnormalities still appear after replacing the cable, troubleshoot the external device. - If abnormalities appear during the Picture Test, proceed to the next step. 3. Request service if abnormalities appear during the Picture Test. Please visit our Support Center to request service if you see lines during the Picture Test. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 24, 2022
Reviewer name: LoveSamsung
4 out of 5 stars
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] i use all of samsung when it comes to electronic i use my 65 in for gaming streaming and the picture adjustments i love how you can tune them in to your preference and the device care built into it is awesome and i love the free samsung tv channels its way better than cable by far

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 11, 2021
Reviewer name: Sathya
5 out of 5 stars
5 out of 5 stars review

Display Sparkles like a Crystal

[This review was collected as part of a promotion.] I use my TV to watch UHD movies and games and sometimes I use it to cast my laptop or mobile screen. This TV is just flawless. The crispiness and the depth of the colors makes me mesmerizing! One of the best TV I ever owned but regret that I couldn't go for 85" that have been absolutely cinematic experience.

Review from Samsung US
Helpful?293L9C95AD6N13870021356