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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 311-320 of 3,315 reviews
Oct 6, 2020
Reviewer name: AllGoodNicknamesAreTaken
4 out of 5 stars
4 out of 5 stars review

Samsung Plus channels are slow

[This review was collected as part of a promotion.] Using older smartTV features like Prime, Crackle or Pandora work great. However, the new Samsung Pluss channels seem to require too much bandwidth with debilitating buffering. I can watch an on-demand movie or TV show smoothly and uninterrupted on Prime, or Crackle, but the live Samsung Plus channels buffer so much as to be too annoying to watch. Since it is only the Samsung Pluss channels buffering and all other devices in the house work flawlessly, I can't see how to blame this on my internet provider. It appears to be isolated to the Samsung Plus channels.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: Sportsguy03
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This is a great TV in our living room. It looks and sounds beautiful. There is only one downfall with the smart feature where when you turn the TV back on it goes to exactly what you were doing before. Ex would be watching a sporting event and then turn it off, it goes back to the same station that's not the game instead of a Home Screen, same as with playing the playstation. Great TV for the price though!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
Reviewer name: JamieJ
1 out of 5 stars
1 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] I wish I would not have purchase this TV , it has poor volume on it . You have to max out the volume to be able to hear and that is still not loud enough . I will never purchase a Samsung TV or any other product again.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi JamieJ, I am so sorry to hear that you are not satisfied with your TU7000 TV's volume quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. There are several features you can adjust that may help resolve your issue with low volume. 1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On. 2. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Finally, please ensure your Firmware is up to date. Go to Settings> Support> Software Update. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 19, 2020
Reviewer name: Taraj
4 out of 5 stars
4 out of 5 stars review

Great Tv

i love my new tv. it is great quality product sleep design and fabulous picture. my only issue is wveytime i turn the tv off, it loses the wifi connection and wveyday i have to up plug it in order for it to pick up the wi-fi. that is annoying and im sure, i can troubleshoot it and fix it. but, after following directions for the set up, as easy as it was, it wasnt thw right steps to take in order to set the smart tv up the right way.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 1, 2021
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Great picture quality and value for money

[This review was collected as part of a promotion.] The picture quality and brightness is really great considering the price of the tv, also the game mode really enhances the game experience. Overall a great TV, would definitely recommend to anyone looking for a value product.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 27, 2022
Reviewer name: LML3173
4 out of 5 stars
4 out of 5 stars review

Samsung 55" TV

[This review was collected as part of a promotion.] Streaming It's a nice TV, my 2 complaints are getting it to update, won't do it and it can be a little slow responding to the remote. Great picture, good size, we actually have 2 of the same model. 1 in the living room, 1 in the master bedroom.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 23, 2021
Reviewer name: Perksurge32
4 out of 5 stars
4 out of 5 stars review

This was an upgrade for sure

[This review was collected as part of a promotion.] I just started using this model as an upgrade to my urgent tv. The colors are vivid, it was able to attach to my current wall mount, sound is great, love the addition of Bluetooth tech, thought it was 120hz, which is the purpose I bought it, but it's only 120 true motion 60 hz which with my Xbox one series x, I wanted to see the new refresh rate, but at a good deal I'm going to keep it. Samsung always is a true, stand up brand, always.

Review from Samsung US
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Apr 18, 2021
Reviewer name: Simon
5 out of 5 stars
5 out of 5 stars review

I want a new device with great specifications

[This review was collected as part of a promotion.] I want a new device that contains a three-dimensional screen that is wonderful when used in games, and this is not strange to Samsung products that have wonderful devices and are of high quality and deserve all appreciation and respect

Review from Samsung US
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Apr 1, 2021
Reviewer name: Dmendoza92
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I use my TV for everything that's why I had to get myself a really good tv. Samsung TVs are great that's why I decided to go and buy myself one. Since I got this tv I have used it to watch movies with streaming apps play games with my game consoles and also using it as a monitor for my desktop. The picture quality is great especially in 4k I recommend for someone looking for a good tv

Review from Samsung US
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Jun 30, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Large picture frame

who ideas was it to only have 2 hdmi ports? naturally with a tv this big i want surround sound 1 port. but what about cable tv, fire tv, roku, apple tv and others, with this tv pick only 1. 1 port for all my entertainment experience , really? everytime i have to unplug something from that port to watch i want to send it back. the picture is good at least make a three port hdmi connector that will work with the tv and remote.

Review from Samsung US
Helpful?293L9C95AD6N13870021356