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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 281-290 of 3,315 reviews
Oct 11, 2021
Reviewer name: Cary18
5 out of 5 stars
5 out of 5 stars review

Best TV I've owned

[This review was collected as part of a promotion.] Since getting this smart tv, it's opened up a new world at my fingertips. Access to all my streaming services, vibrant colors and extremely easy to use. I'll keep getting Samsung because they're the best in my eyes

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: Sely85
5 out of 5 stars
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] It's my very first big TV and I love it. It's very clear I have no issues with it the pictures are perfect love the fact that it has apps on it.The sound is very clear as well. I would highly recommend to buy

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 19, 2021
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Great Entry 4k TV

[This review was collected as part of a promotion.] I use my TV for streaming and light gaming. Love the features of this TV for the price point. 4k content looks great and having it wired up with ethernet makes streaming in 4k seamless and loading times are very low. Never seem to run into buffer issues. Love my TV

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 4, 2022
Reviewer name: justme33
3 out of 5 stars
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] The way the home screen is set up is confusing and not easy to navigate. It is not easy to find and download apps, I couldn't even find a specific app that should be available. Also, after about 2-3 months of use, a horizontal line showed up in the middle of the screen that won't go away.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi justme33, Thank you for your review and feedback on the Samsung TU7000. We are sorry to hear it has not held up to your expectations. Please know we are here to help you. To assist you in learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung's website under 'Support' (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. In regards to the horizontal line on your screen. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. Please visit our Support Center to request service if you see lines during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on th'e 'Suppo't'r link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Newkid
4 out of 5 stars
4 out of 5 stars review

Great smart things app

[This review was collected as part of a promotion.] I love using the smart things app to power on & off when my dog is home alone. It helps with having piece of mind you know. I also use the mirror to tv from my phone to tv. I really like this cause not everything is on my roku or my menu bar apps. So if i have a movie from phone or pictures or videos from a trip I just mirror it . Its simple & easy. Also I like the 4k upscaling. Sometimes i watch old movies & shows with old quality & it works great bringing the picture to better resolution.

Review from Samsung US
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Sep 24, 2022
Reviewer name: Xehra2001
5 out of 5 stars
5 out of 5 stars review

Amazing Color and Features

[This review was collected as part of a promotion.] Game mode with HDR10+ with a PC looks amazing, especially the native 4k UHD. it looks amazing watching any streaming service i use, whether its Disney+, Hulu or Netflix. Game mode with consoles (ps4 pro) and runs great

Review from Samsung US
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Jul 27, 2022
Reviewer name: Jordan
5 out of 5 stars
5 out of 5 stars review

Best in quality and price!

[This review was collected as part of a promotion.] Clean picture, price was great, size was perfect, brand and warranty are amazing. When I got home and I boxed my tv I was a bit nervous that it was too much but after set up and how easy it was to operate I knew it was the perfect tv.

Review from Samsung US
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Jul 1, 2021
Reviewer name: JamsofKay
5 out of 5 stars
5 out of 5 stars review

Great!

[This review was collected as part of a promotion.] We have had this TV for a few months. In the beginning it was a little hard to use and set up but we got it eventually. It l has great graphics and I really love the setup. Everything is relatively easy to find and I love the Samsung TV feature.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Machinelcrr
5 out of 5 stars
5 out of 5 stars review

Great features and awesome performance

[This review was collected as part of a promotion.] The game mode feature works incredibly well. Very happy with the clarity and the performance of this TV. The smart features are intuitive and there are plenty of apps that are well integrated. Setting up the TV was very straight forward. The remote also works very well, simple and has plenty of reach. Actually looking at buying a second one to replace our 75".

Review from Samsung US
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Jan 2, 2021
Reviewer name: Scott From Virginia
4 out of 5 stars
4 out of 5 stars review

Great TV and service

i had to replace my 47 inch tv, so i bought the samsung 50 inch. it was super easy to set up and get my cable and streaming services ready to go. the whole process took about 15 minutes and the directions and the tv made it really easy. i had a little problem adding a streaming service to my tv once i had already set it up but i used the samsung customer service messenger chat and they were able to assist within a minute or two. i just had to look in the apps section on my tv to add the streaming service i needed. the one thing i do find is that i have to turn up the sound a little louder than normal to hear properly (but that could just be me and my ears).

Review from Samsung US
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