Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forDo not buy this TV
this tv is garbage. it is flimsy and the screen cracked by simply moving it. stay away from this tv. it is fragile and sansung will not take care ot it. it is physical damage. i have probably moved 20 tvs around in my life and no issues. this one is made of egg shells.
Hi Bigbadwolf81, I am very sorry for the unfortunate situation with a crack having developed in your screen. Please know that a crack will not spontaneously develop; a physical impact – perhaps small but done at just a certain degree – would be the most likely explanation. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
My favorite TV I've ever owned
[This review was collected as part of a promotion.] This TV is hands down the nicest tv I've ever owned. I love the sleek frameless look that it has. The images are crystal clear! It came stocked with several apps and app options. I can Bluetooth my phone and mirror image with very little effort. The colors are also very vivid! Not only is the design sleek, it is also very lightweight for its size. I have the 65 inch and it was easy for 2 to lift and mount. It came with a universal remote that sets itself up with your cable box. You just select your provider and it does the rest! I do wish it would light up so you could see the buttons in the dark but other than that, it's a nice remote! The sound from the tv is great on its own. It is also “smart” in the sense that it controls the sound levels for smooth transitions from movies and shows to commercials! I can't stand when tv's get really loud during commercials or when there's a fight scene or music in movies. There's nothing worse than not being able to hear voices in a movie. This tv controls all of that so I'm not trying to find the remote in the dark to hurry and adjust the volume every 2 minutes. I can go online with this tv and browse my company website to play image slideshows for clients. The images are honestly crystal clear! I used the browser feature on the tv and typed my website in. The main reason I choose this tv is because I am a photographer and I wanted a tv that I can use for consulting with clients. I wanted the ability to show them images on a wall for in person sales. This tv displays the images so nicely that I'm more concerned the tv may actually look better than the prints when they arrive. This tv will be a huge asset to my business after this pandemic. For now though, my family and I are thoroughly enjoying it in our living room. I can't brag about the picture enough. When synced to my laptop, iPad or phone, it's awesome for zoom meetings!. The sync provides the camera and microphone so we can be seen and heard to others. I can see ya purchasing another one for other rooms. The price point for these TVs can not be beat! It provides an amazing tv with all of the bells and whistles! I'm truly amazed! It can also do split screen so you can watch your movie or news while also browsing your emails, social media or just looking for a recipe! In summary, I highly recommend this tv to anyone in the market for a new television! I would purchase agai
This t.v is amazing
[This review was collected as part of a promotion.] I was impressed with this t.v as soon as I pulled it out of the box. The t.v is very well made and is beautiful. The t.v was easy to set up and I really like the fact that the power cord is able to be hidden. The t.v comes preloaded with quite a few apps already installed. Setting up the Samsung account was quick and opens up so many other options and apps. The picture is Crystal clear. The detail that can be see is spectacular. H.D and antenna channels come in clear. The speakers provide a decent amount of volume, wish they were louder for watching movies though. Automatic software update is nice, plug in and forget. So far I am in love with my t.v.
Staying inside is so much better with this TV
[This review was collected as part of a promotion.] The Samsung TU7000 65" is a great TV for the money. While I expected excellent picture quality from Samsung, I was really surprised by how good the sound quality is without an added sound bar. The simple setup of our streaming accounts and user friendly menu saved me from connecting another streaming device. From movies to gaming, this is a great TV for a family of 6 stuck inside.
DON'T BUY
i hate this tv. it keeps losing the tv signal. the cable company came out to make sure it isnt their lines, which it wasnt. only tv in the house that is a samsung and only tv that loses its signal. buyer beware. a good price for a bad tv ends up being a bad price.
Hi, Thank you for sharing the issues you are experiencing with your Samsung TU7000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
Nope
after turning off tv next day has disconnected from wifi, did software update, no change.switched to roku which stays connected to wifi. has serious lag when watching football.had zero issues with previous tv while streaming live tv. really regret buying this tv. have owned it less than a month,will be returned.
Irish64: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Airplay not working
airplay not working. ugly remote. fire tv doesnt work. i hate this purchase
Kultak: Thank you for purchasing the Samsung TU7000 TV. We appreciate your feedback regarding the remote. Your issues with AirPlay & FireTV may be related to your network connection. Please check for the latest firmware update which enhances network connectivity. Version 1115.1 is now available at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact us at 1-800-SAMSUNG. If your issue persists, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Junk
2nd time this 3 year old tv is broken. Thought Samsung was a quality brand.
junk
These are throw away TV's in fact im done with this brand all together
This product has a great picture
[This review was collected as part of a promotion.] I am thoroughly pleased with this TV and the wonderful features!