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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 2,761-2,770 of 3,315 reviews
May 13, 2020
Reviewer name: Nitewolf
5 out of 5 stars
5 out of 5 stars review

A great Samsung Smart TV

[This review was collected as part of a promotion.] Review of the 65” Samsung Smart TV UN65TU7000F. I like the way you remove the box and the TV is supported with form and how it allows you to lift the set out with ease. I really liked the easy set-up of the TV. I didn't use the Smart things because I have my whole system set up with another control Hub. The TV has many great Apps to download; I really like the Samsung TV Plus with a ton of free channels (almost able to cut the cord). I use the following Apps YouTube, Spectrum, Hulu and Sirius XM every day without any problems. The quality of the picture is great and you are able to even fine tune it in to your own preference. I also had a great time using the Xbox and WII with the TV. I have a Bluetooth keyboard hooked up to the TV which works great for signing into your accounts and web. Also have Bluetooth headphones and a wireless speaker hooked up (when using the speaker you can have the sound coming from the TV and have the speaker in another room to still hear the TV). This Samsung Smart TV is a Great Tv with very good picture quality and great smart features. Be sure to check for any firmware updates

Review from The Insiders
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Apr 30, 2020
Reviewer name: Sed10201
5 out of 5 stars
5 out of 5 stars review

Full Loaded Mega Smart TV

[This review was collected as part of a promotion.] This is my Second-time owner of Samsung SmartTV. I am always truly impressed Samsung product line, Samsung 2020 TV line was no shortage. This Samsung TU7000 Crystal UHD TV 65” has to a lot offer. For starters, the entire bezel of the TV frame is extremely minimum almost no existent just like today's high-end smartphone! Which allows for a much more immersive view of the 65" 4K vivid HDR display. The first-time set-up and configuration of the TV were easy and straight forwards and even voice activation works immediately to guide you through the already simple process and additionally allows for ease of customization for flexibly! Secondly, out of the box, the SmartTV comes with dozens of ready to use apps and internet streaming services including Samsung TV Plus Store and local channels for free through internet TV with major networks like FOX, USA Today, Popular Mechanics..etc that doesn't require any additional attachments or cable boxes. Which is very convenient such as Prime video is my primary movie and TV streaming app! Thirdly, sound quality is superior, loud, very crisp, and distinct that captures fine details and sounds, creating a much more in-depth TV experience similar to a movie theater! Concluding this review I would highly recommend the Samsung TU7000 Crystal UHD TV 65”.

Review from The Insiders
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Apr 30, 2020
Reviewer name: rukkunudeen86
5 out of 5 stars
5 out of 5 stars review

An impressive TV from the brand

[This review was collected as part of a promotion.] It can deliver an excellent picture quality, with saturated colors and exceptional motion handling. The wide color gamut and good peak brightness make highlights in HDR content pop, and the low input lag and FreeSync support are sure to please most gamers. Viewing angles do suffer a bit, but that's to be expected. It performs well in both dark and bright rooms, as the TV is capable of displaying deep, uniform blacks, and has very good reflection handling. Overall, it's a great TV for any use.

Review from The Insiders
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Sep 26, 2020
Reviewer name: Russ
3 out of 5 stars
3 out of 5 stars review

Great TV, Horrible User Interface

the tv itself is fantastic. great picture quality. but the user experience is awful. i've been an appletv user for far too long and the remote control, apps and ui are horrific. the most annoying feature is the samsung tv feature which seems to force one of their random channels on you. the built in apps can't be removed. i ended up deleting as many apps as i could and logged out of the samsung features. that seemed to help dumb things down a bit. occasionally the tv says my appletv has powered off, but it hasnt. when you set a sleep timer it doesn't take into account that you have an active stream from the appletv so you have to scramble for the remote.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Russ: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Apr 23, 2020
Reviewer name: FIrstKnight
5 out of 5 stars
5 out of 5 stars review

Great TV

I don't understand why people have problems with this TV. If you follow instructions carefully there's NP with it . IT works fine. The moment I got it and connected it with my cable and internet. it worked with np .. even the remote connected with my cable and it worked together with my cable all I use is one remote for everything I dont even have to use the remote that came with my cable. Picture is awesome its go clear. color works great. Sound is great. I connected my Bose system it was even better. I got no green spots like other people did either. I love the TV.

Review from Samsung US
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Apr 30, 2020
Reviewer name: Mokannon
5 out of 5 stars
5 out of 5 stars review

The best tv I ever brought in my life

[This review was collected as part of a promotion.] I got the Samsung TU7000 Crystal UHD TV 65 and I'm so impressed and blown away how amazing the picture looks. It was easy to assemble and also easy to hook up to my devices. My phone,video game console,and laptop are connected to it and even that was easy to do. This tv is the best tv I have ever brought so far in my life hands down. My friends can't even go pass the tv without stopping to look at it. The apps on it makes things also alot easier so I don't even need to use my phone or video game console to connect so I can use them myself and my son can watch his apps he likes. Its the best of both worlds ever since I got the tv and it's been the best investment I made since. I think anybody that has a chance to get this tv should. The sound even is phenomenal and I haven't even turn the volume up halfway yet. All my devices run through this tv so even when I lose the remote control,like I always do I can use my other devices to turn my tv on or change the channel. It needs wifi and internet connection to use these extra features but even without internet you still won't be disappointed. I strongly recommend getting this awesome and amazing Samsung tv and trust me you won't regret it. I sure dont and I promise you,You won't either.

Review from The Insiders
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May 19, 2021
Reviewer name: Avalynn
1 out of 5 stars
1 out of 5 stars review

Quality

my husband and i bought this tv brand new have a similar tv still working from 2003. however, the quality of the screen is absolutely horrible. if you have kids, watch out for them touching it or anything that barely touches the tv! the screen of ours was cracked entirely from the inside due to the remote accidently being tossed to it. which is crazy if you have a toy or something that could barley knock the tv, its done. our old samsung 2003 tv survives everything. wish they made more tv's like the old days with more to handle. everything nowadays is so thin and cheaply made. very disappointed that we have to get a brand new tv because warranty doesn't cover it, know we wont be getting this tv.

Review from Samsung US
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Apr 21, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great picture quality

[This review was collected as part of a promotion.] The Samsung 65 in crystal UHD TV has such a nice clear picture quality and will adjust as needed to get best screen quality. I do like the legs on this since it gives it a sturdy structure to hold it without the worry of it tipping over. Setup was extremely easy to do which is always a plus for me. I do like that i did not need to download apps since they are already on there. This tv is great for more than watching your favorite shows, this is great for gaming as well as streaming. Im very pleased with the quality and sound.

Review from The Insiders
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May 13, 2020
Reviewer name: jennifer750
5 out of 5 stars
5 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] I was a little weary when purchasing this television based on older reviews. Now I'm so glad I did! This television is huge! The colors are fantastic and the picture quality is just awesome. All of the included apps work great. I haven't had any issues with the color messing up or certain apps not working. I love that it also has some free channels.

Review from The Insiders
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Jan 18, 2022
Reviewer name: Ts2146
1 out of 5 stars
1 out of 5 stars review

Always Too Dark, Software Problem

i am returning this tv, because it is almost unwatchable during the day. the screen is so dim that you can only make out rough details during dark scenes. i googled the problem, tried every single possible setting, and contacted customer support and nothing fixed it. finally, some service techs came and told me that it is a problem with the hdr feature when the content you are watching is in 4k. they said that there is no fix for it because samsung says it is a “feature”. they showed me a movie that only had hd (not 4k) to show me the difference and it was very clear. apparently this has been reported to samsung, but they do nothing about it. why would i want a tv that has an inherent problem that makes the tv basically unwatchable that i know will never be fixed?

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Ts2146, Thank you for your review and for sharing the reasons that caused you to return this TV. Your user experience is very much valued, and we ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you. ~ Samsung Solutions