Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
Sort by |
Showing 251-260 of 3,315 reviews
Apr 19, 2023
Reviewer name: GOGOH
5 out of 5 stars
5 out of 5 stars review

Great Features

Excellent Device, intergrade with my Home system was seamless and easy. Ambient mode is a Plus. Picture has a dazzling effect and totally controllable. Google assistant or Apple is work around, haven't intergraded into my Nest network. Although, the Samsung app will show all my cameras. I'm very impressed with the TU7000 and all my T.V s have been Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 10, 2021
Reviewer name: Heike
3 out of 5 stars
3 out of 5 stars review

Display

it worked fine the first day i had it and wouldn't come on at all after that. samsung had someone come and fix it. i still have some issues. had to do a factory reset 3 times already because the colors get really bad. i like iot a lot when it doesn't mess up

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Heike: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are continuing to experience issues with your unit even after a service appointment. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Dragond93
3 out of 5 stars
3 out of 5 stars review

After two weeks

[This review was collected as part of a promotion.] Set up was great easy walkthrough using my smart phone. Picture is great for both gaming, streaming, and movies. I have it hooked up to Alexa and while she doesn't fully function at times this could be due to the tv, Alexa herself, or the application SmartThings. BIG ISSUE: the screen had lines causing bad picture quality only two weeks into the purchase we returned it for the same model and will be monitoring the tv closely.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Dragond93: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to exchange it. I completely understand your disappointment. Should you need assistance with your new unit, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2020
Reviewer name: Jrod
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I have owned multiple Samsung Tv's in my life and this by far is the best. I debated switching bands and talked myself out of it. I am glad I did I will continue to only have Samsung Tv's in my house.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: TheOne
4 out of 5 stars
4 out of 5 stars review

Tu7000 Samsung 55 Inch

[This review was collected as part of a promotion.] The television is great, picture and sound are awesome. My only complaint is NOT with the TV, but with the Samsung TV Plus channels. Even using Verizon high speed network, ALL channels will show for 10 to 20 seconds, then interrupt(stop), then start again, repeat...

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: RCK3
3 out of 5 stars
3 out of 5 stars review

Nice Image but Some Lag on Home Screen

[This review was collected as part of a promotion.] The TV images are more than acceptable. It is nice and clear. However, wish the remote had a HULU TV button. Plus the remote seemingly lags moving the cursor over when utilizing the home screen and switching apps. That is my least favorite feature but the TV is fine and worth the affordable price.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

RCK3: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 25, 2021
Reviewer name: Deeeee
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This tv has been great. I use it mainly for streaming and I haven't had any real issues with it. Once or twice it has disconnected from my home wifi and have to do a reset , but that doesn't happen often. The picture is really clear and Im glad I choose this tv !

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
Reviewer name: Mrsddyg
4 out of 5 stars
4 out of 5 stars review

Excellent television but....

[This review was collected as part of a promotion.] I have always been enamored with Samsung televisions. Samsung is the only brand of television in my house. I have one in each bedroom, the kitchen, family room and one in my outdoor living area. The picture quality is unequaled in my opinion. I'm delighted with the functionality of the remote control the ease of use between applications. The SmartThings app is helpful as well. My only complaint which is minor and not a dealbreaker is the apps will occasionally freeze up. The remedy for this has been to remove the power source and reboot the set. I'm a Samsung fan for life!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: Honeysugar
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I watch my tv shows, stream movies and music. I also have a firestick, external speakers and a blueray dvd player attached to it. It gives the best picture and color in my shows or whatever I'm watching. I would recommend this tv.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Dec 26, 2020
Reviewer name: Ross844
4 out of 5 stars
4 out of 5 stars review

Great picture and sound

wonderful picture, easy to set up, great sound. i really like this tv, great overall, but i cant have all the apps i used to have on my old tv. for instance theres no crunchyroll or vrv app. another thing i would improve is the size of the apps when selecting them. i often have to squint and hope i selected the right app. the home screen is a bit too chaotic for my preference and a different organization of things would be more helpful to me.

Review from Samsung US
Helpful?293L9C95AD6N13870021356