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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,211-1,220 of 3,315 reviews
Oct 28, 2022
Reviewer name: MKLivesTech
5 out of 5 stars
5 out of 5 stars review

Pretty great product for the price point

[This review was collected as part of a promotion.] This is a solid mid-range TV. I thought it'd be slow being android but it's pretty fast and has a much better UI than the legacy TVs. Picture quality is pretty sharp and even better when the content you play is in 4K.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 24, 2021
Reviewer name: Larry
2 out of 5 stars
2 out of 5 stars review

Not Crazy About Tv

looks great in the showroom but things you can't test while in there so you have to find out during using it in your own home. two primary issues for me with this product. one, i absolutely hate the remote and its setup. not nearly as easy to find appropriate buttons as well as buttons being so tiny and so close together constantly hitting or barely touching the wrong button. secondly, takes too long to load hulu, netflix, etc.. i put my old tv side by side and did a test. my old tv would open any of these programs instantly and play anything instantly while this tv took at least 15-20 seconds to open or play. this delay is bothersome as you expect it to do what you want when you want as you click the button.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: Ninjaexile
4 out of 5 stars
4 out of 5 stars review

Great Tv, but has several issues

[This review was collected as part of a promotion.] The biggest issue I have with the TV is the occasional flickering, I usually just cycle through Game Mode to make it go away. I am using a HDMI 2.1 cable so that shouldn't be causing any issue.Other than that the Film Maker mode is a Godsend.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: InsanitysPlea
5 out of 5 stars
5 out of 5 stars review

Easy Navigation

[This review was collected as part of a promotion.] I use this TV daily for everything from streaming to gaming. It's easy to navigate and works beautifully with a crisp image. I absolutely love it. Any problems I have are easily fixed with the built in repair option and I can even surf the web if I want. I can't express how wonderful this television is.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 8, 2022
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Love the picture and size

i bought this tv as a replacement for a vizio 58 inch. it's mounted on the wall and i love the picture, sound, and samsung app channels. it was easy to program and link with the cable box. it does require the hmdi cable box. i feel like i'm at the movies!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 29, 2022
Reviewer name: Happyman
5 out of 5 stars
5 out of 5 stars review

Samsung - Like no other!

[This review was collected as part of a promotion.] My family uses this TV on a daily basis for live streaming, local programming, movies galore, sports and internet! I decided on the 82” mainly for sports viewing of course! It was an easy choice because I already have 4 other Samsung TV's in the house. Samsung has always delivered on quality for me. The 82” is in your face when watching sports and that is what I was looking for! I wanted to feel like I was at the game and that's what I get out of this TV! Thanks Samsung!!!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 26, 2022
Reviewer name: Charles
5 out of 5 stars
5 out of 5 stars review

Great picture, free cable channels

[This review was collected as part of a promotion.] The crystal UHD 4k is absolutely amazing, and there are a ton of apps to use for convenience. Also the built in Samsung tv app has free movies and cable channels. It was inexpensive, doesn't overheat or burnout, and had a ton of smart features. I also have the added benefit of people not being able to mess with my tv with a Roku remote like many roku-app ran tvs

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
Reviewer name: TVReview
4 out of 5 stars
4 out of 5 stars review

Nice TV

[This review was collected as part of a promotion.] Second smart TV I have purchased. Easy to set up and download apps. A little difficult to navigate between apps but I believe some of that is my getting used to Samsung's processes. Great indepth settings - color, picture etc...Sound could be better but I believe that it is because the speaker is facing back away from viewer. A nice tv that I would purchase again.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 25, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great first tv

[This review was collected as part of a promotion.] I'm a basic tv user. I watch my movies and tv shows on it regularly. I also play video games on it. I'm not a huge display snob so I don't notice anything “wrong” with it. It does everything I need it to. The only thing that sometimes gets annoying is the sound. But that also varies depending on what I am using the tv for. Sometimes when I am mirroring my phone, the sound needs to be higher than I expect. I do love that I can use my phone as the remote if I want to. Do wish that it just came with a smart remote. Also love the Samsung TV guide. Has some pretty good selections of things I actually watch. Overalll, really happy with the purchase.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
Reviewer name: JamieJ
1 out of 5 stars
1 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] I wish I would not have purchase this TV , it has poor volume on it . You have to max out the volume to be able to hear and that is still not loud enough . I will never purchase a Samsung TV or any other product again.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi JamieJ, I am so sorry to hear that you are not satisfied with your TU7000 TV's volume quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. There are several features you can adjust that may help resolve your issue with low volume. 1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On. 2. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Finally, please ensure your Firmware is up to date. Go to Settings> Support> Software Update. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor