Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forSamsung has the Best TV'S!!
[This review was collected as part of a promotion.] Samsung TVs have the Best picture quality, most easy to use and accessible. I use my phone and computer with this TV. Easy to figure out the Remote and easy to figure out menus and fast at downloading multiple Apps and multiple TV channels. Samsung's memory remembers your addresses and passwords allowing you fast access. Easy to hook up devices through WIFI but also has enough Ports to connect for directly connecting cameras, camcorders, etc. There is also an Ethernet connection if you wish. Very Good Display and Good Picture with all the features that anyone needs for anything. In conclusion, I have bought other brands that were crappy that don't even last 3 months . Samsung TVs offer all the features, are long lasting and durable. Nothing ever goes wrong, you just find more that you get in a Samsung TV than any other TV. Samsung TVs get A++'s
The clarity.
i was surprised when l brought a 2020 smart tv, that actual televised programs were included. no more cable after all these years! and the picture is sharp and crisp. i thought the lg tv i also purchased would have given me the same clarity, but it's a completely different tv. really no comparison. i'm happy with my samsung.
Great picture.
[This review was collected as part of a promotion.] The TV has a gorgeous picture. Movies, streaming, video games are crisp and vibrant. The remote is the only downfall for me. It is easy to use but I am used to a Firestick remote that has fewer buttons.
Great quality
[This review was collected as part of a promotion.] This Samsung Tv is the perfect size for my bedroom. I enjoying the sound and the quality of the images. The smart settings work as expected. Something to add for better will the design of the remote control. Overall is a great TV
New TV for our bedroom.
[This review was collected as part of a promotion.] Replaced a 32" LG with this beautiful 43" Samsung Model UN43TU7000BXZA this smart tv was easy to setup and use for this 62 yr old guy. All streaming services nice installed Twitch app no problem set has a great picture. I could go on.
Product was priced right for features it had.
[This review was collected as part of a promotion.] Initially had planned on 55" model but was unavailable at the time of purchase. Salesman did some checking and determined he had a 58" version available. Chose that option and am happy w/ TV so far.
Picture quality
just the right size for a fireplace wall mount, great picture quality, easy to connect wireless and bluetooth internet and devices; but, get an extended warranty - our video board went out after only 6 months, fortunately still under product warranty
Dont buy
extremely laggy, also the remote feels super cheap and outdated. dont know why everytime i press a button on the remote it takes 2-5 seconds for the tv to respond. picture is 5/10 only because blacks are not deep whatsoever so it just ruins the whole look of the picture. would not recommend buying.
Isaac24: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are seeing some lag when you use your remote. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Regarding the darkness of your picture, Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Great purchase
[This review was collected as part of a promotion.] I haven't bought a TV in 8 or so years but just bought my first home and needed an upgrade in size for my living room to be mounted. I knew I wanted a smart TV and each time I went to a store, I was drawn to picture quality of all the Samsungs. I couldn't afford the OLED tvs but still found the picture to be super clear and appropriately bright on the Crystal tvs. I bought it and the set up was very easy. I do like that there are some channels that come with the tv without a subscription. I have also used the screen sharing with my iphone (this was important to me) and it worked seamlessly the first time using the apple screen share. I use spotify, hulu, netflix, prime, apple tv+, and stream on youtube and all work very well. For the price point, it is a great tv! Only complaint is the user experience with the "home" button but it is so negligible that I don't count that as being a huge deal.
Zero Stars - selling known faulty feature
samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.
Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions