Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 1,101-1,110 of 1,513 reviews
Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

Helpful?2P0LE98T4IU013869824484
Aug 31, 2021
Kirk
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

Helpful?2P0LE98T4IU013869824484
Jan 5, 2022
Unjustthunder
5 out of 5 stars review

Was skeptical

I was very skeptical based on some of the reviews posted, but one night on it changed my mind. I didn't have any of the issues with the sides not inflating or staying flat. The mattress is very comfortable for being a medium firm and I prefer firm. If they had a firm option I totally would upgrade to it.

Helpful?2P0LE98T4IU013869824484
Jan 27, 2023
Taluah
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

Helpful?2P0LE98T4IU013869824484
Oct 9, 2023
Georgie61
5 out of 5 stars review

Verified Purchase

Great night sleep ❤️

Housewarming gift

Helpful?2P0LE98T4IU013869824484
Aug 24, 2024
Kat
5 out of 5 stars review

Verified Purchase

Mattress was easy to assemble and very comfortable

Great mattress

Helpful?2P0LE98T4IU013869824484
Feb 15, 2023
Suzanne
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2P0LE98T4IU013869824484
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 12, 2024
Eddie
4 out of 5 stars review

Verified Purchase

Great mattress

Wife like sleeping on

Helpful?2P0LE98T4IU013869824484
Dec 27, 2023
Herold moise
5 out of 5 stars review

Verified Purchase

Very good

Very good

Helpful?2P0LE98T4IU013869824484
Apr 16, 2025
Sam
1 out of 5 stars review

Verified Purchase

Softer than expected

Softer than expected

Helpful?2P0LE98T4IU013869824484
reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Sam. Our mattresses can take a few days of regular use to 'break in' to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.