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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 1,091-1,100 of 1,513 reviews
Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

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reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Dec 15, 2023
Chauny
5 out of 5 stars review

Verified Purchase

Me and my dog love it!

Very comfy

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Nov 22, 2024
RJONES
5 out of 5 stars review

Verified Purchase

Bought for my grandson in Arkansas, he loved it

Grandson loves it

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Aug 19, 2020
Lola B
3 out of 5 stars review

Great mattress for the price

This mattress is great for the price, but I wouldn't say it's the best mattress I've ever slept on. There are lots of reviews that call it "plush" and I definitely do not feel that way, I would say it's rather firm. However, I would still recommend it to people looking for a mattress at a bargain price. It's been great for stomach and side sleeping!

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Oct 23, 2023
Ha
4 out of 5 stars review

Verified Purchase

mattress

I like it.

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Mar 23, 2021
Matt
5 out of 5 stars review

Verified Purchase

Great mattress

Great mattress

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Jan 5, 2022
Unjustthunder
5 out of 5 stars review

Was skeptical

I was very skeptical based on some of the reviews posted, but one night on it changed my mind. I didn't have any of the issues with the sides not inflating or staying flat. The mattress is very comfortable for being a medium firm and I prefer firm. If they had a firm option I totally would upgrade to it.

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Jan 27, 2023
Taluah
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

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Mar 31, 2023
JEdge
5 out of 5 stars review

Verified Purchase

Great product.

Great product.

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Apr 12, 2024
Dana
5 out of 5 stars review

Verified Purchase

Nice

Very comfortable bed!

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