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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 931-940 of 3,753 reviews
Oct 17, 2021
Reviewer name: Bub2006
5 out of 5 stars
5 out of 5 stars review

This product has a great and clear picture to it.

[This review was collected as part of a promotion.] I use the TV for all kinds of different things like watch Netflix, hulu, Disney plus, Amazon Prime, youtube, and HBO Max. I also have download a few of the games, which I love as well. Honestly the only thing I would change about the whole TV is the volume. Sometimes it seems like it is really low other times really loud.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 12, 2021
Reviewer name: Jluu
4 out of 5 stars
4 out of 5 stars review

Love

i had an older model tv and when i upgraded to this i was amazed at the colors and crispness of the screen. having it hooked up to internet was good, means no more tripping over cords, but because i have basic internet there can be a lag. i love the extra samsung channels too. i have a samsung smart monitor too,i got at the beginning of covid, and noticed that the remote for my monitor and tv work for the other, as far as on/off and volume, so be careful. one complaint i have is while there is the option of sleep timer on thenquick setting menu there isn't the option of screen off on the quick setting menu. minor complaint but for me, those go hand and hand. otherwise i love it

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: Raider69
4 out of 5 stars
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] We use it for local tv and streaming. Local TV is ok but loose signal once in a while. We are a decent distance to the antenna though. Streaming is great. Colors are good and we love the Samsung TV function

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 24, 2022
Reviewer name: Dog mom
5 out of 5 stars
5 out of 5 stars review

Very nice!

(This review was collected as part of a promotion.) I bought this about a month ago and I really like it. I haven't had one this size before and didn't realize how nice that would be as well as the better screen and colours. It has very nice features and I would recommend it.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Dog mom! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 24, 2022
Reviewer name: Enjoyinglife
4 out of 5 stars
4 out of 5 stars review

This TV is loaded with useful Smart TV apps

[This review was collected as part of a promotion.] The Samsung TV has many useful apps preloaded that are easy to navigate and use, and other apps are easy to search for and add as well. For viewing, the full front view has great sharpness and clarity in both low light and high light situations. However, when moving further to side viewing, the picture becomes more washed out the further the side angle is. We don't often sit to the side to watch TV, mostly if company is present, so it is not a big drawback for us personally at this time.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 24, 2022
Reviewer name: Murphy
5 out of 5 stars
5 out of 5 stars review

Picture perfect!

(This review was collected as part of a promotion.) I bought this a few months ago so far it's the clearest crisp picture I've ever had on a TV. It's so clear it's like the characters are here in my living room ready to step off the screen! Just great

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Murphy! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 18, 2021
Reviewer name: jhsin123
4 out of 5 stars
4 out of 5 stars review

Smart TV is really smart.

[This review was collected as part of a promotion.] I have been spending more time at home during this pandemic, so I changed my old Samsung TV to a Samsung Crystal UHD Smart TV. In the past, I had to connect HDMI to play movies and games, but this smart TV can easily watch movies through phone mirroring, YouTube or Netflix, and also has two HDMI ports, so the hassle of taking it off and taking it off is reduced. The only disappointment is that if I could move the icons I use frequently to the front, I think it would be more convenient to use.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi jhsin123, Thank you for purchasing the Samsung AU8000 TV and for sharing your review. I am glad to hear you are enjoying the picture quality provided by our 2021 Crystal UHD TV. The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. You can customize the Smart Hub (which launches at the bottom of your TV screen) by removing apps from or adding apps to the home screen. You can also rearrange the apps to put your favorite apps towards the front for easier access. Simply select an app and press down on your remote’s directional button pad. You will see a popup menu with options to move or remove it. You can also add an app that is not currently on your Smart Hub by going to Apps, select which one you would like, and press 'Add to Home'. To remove an app from the TV's Home screen or move it to a different position, navigate to the app you want to change. Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 13, 2021
Reviewer name: Britt
4 out of 5 stars
4 out of 5 stars review

Great TV overall (so far)

[This review was collected as part of a promotion.] Our family uses our tv most of the day, most days and so far we have not had any issues. The only reason I rated it 4 stars instead of 5 is because it seems to load the apps slowly. Otherwise the picture is great, the sound is good and the it's pretty easy to use.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Britt, Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow loading times for Apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022
Reviewer name: BassmanB
5 out of 5 stars
5 out of 5 stars review

Great TV at a great price

[This review was collected as part of a promotion.] I got this TV for my enclosed, screened in porch. Previous TV was very slow navigating through menus and would lag often despite a strong wifi signal. This one is a million times better. Menus navigate very quickly, streams flawlessly, and has an excellent picture. Fits the space perfectly, and we're very happy with it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 6, 2022
Reviewer name: Lovenewtech
5 out of 5 stars
5 out of 5 stars review

Excellent for home with multiple Samsung devices

[This review was collected as part of a promotion.] TV comes preloaded with various apps. Clear picture, speakers could be better. Connects with my other Samsung devices and easy to name devices according to the connection that I am using. The one bad thing is the remote is not user friendly at night. When you watch movies at night you cannot see the buttons on the remote and you have to turn a light on to see what you are pressing. Backlit keys on the remote would work amazing for future upgrades. TV was easy to connect and load up at the beginning and it does its own upgrades without having to wait for me to allow the update. Highly recommend for anyone with a room 500 sq ft or less.

Review from Samsung US
Helpful?603WXSAQV1T013869809408