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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 641-650 of 3,753 reviews
Jul 26, 2021
RemoteControlled
5 out of 5 stars review

Very happy customer!

[This review was collected as part of a promotion.] I'm really loving this TV. Upgraded from a 700 series model, and the interface on this one is MUCH faster. It feels very "future-proof" with built in capability for streaming apps, and Apple Airplay. Gaming on the big screen is SO nice! Great purchase for a new apartment, I feel I'll be able to enjoy it for many years to come!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
TheBarnMan
5 out of 5 stars review

Great picture and features!

[This review was collected as part of a promotion.] I originally bought the tv for my office, and it was an amazing way to give customers some entertainment while I was busy or working with someone. I love the smart features which allows for screen mirroring. I could use it as a second screen for my laptop and show customers what I was working on for them. When I moved and needed a second tv at home, I quickly moved this tv since it was almost too good to use at work. I will definitely be buying another Samsung for my office now. Thank you for the great product!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 9, 2021
LazyJL
4 out of 5 stars review

Decent TV for the price paid

[This review was collected as part of a promotion.] I have two hdmi plugged into TV, 1 for Xbox series X and Amazon firetv. When playing game, TV change to game mode automatically.... not sure how the true motion 120 looks like but I'm satisfied with the 60hz. Watching videos from Netflix from Samsung app looks great, can't complain.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 29, 2021
JimM
4 out of 5 stars review

Good TV

i purchased this after my older samsung plasma bit the dust. this tv is much thinner and has a smaller frame which is nice. the picture is very clear and easily visible from all angles. i like the home page where you can select apps to run. the settings feature is also very handy and easy to navigate. the only drawback is the volume. it's horrible. we had to purchase a soundbar, about 2/3 the cost of the tv, in order to hear what we're watching. so keep that in mind when you're considering the total cost of ownership. despite the sound issue, i recommend this tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi JimM! Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again. Should you ever have questions or need help, please call us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 23, 2022
Livingthedream
5 out of 5 stars review

Good features, options and great picture!

[This review was collected as part of a promotion.] Love to watch Gameday on Saturday and our favorite teams... Turn on Pandora when working outside for entertainment... Watch photos with the grandkids connecting our phone... So many options and features to use...

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 31, 2021
JtoAtoKtoE
5 out of 5 stars review

Great TV, beautiful picture, one hiccup.

so far so good. replaced a 4 year old lg that had memory issues with apps i didn't even use. the picture is great, the features are easy to use and understand. it found my xfinity cable and ps4 without having to do anything but the simple setup process. very smooth. also nice to have wifi that works. my lg's never did. the legs slide and snap right in, which was the best leg experience i've ever had in a flatscreen. the only issue i had was on day 6 (its been 13) when i turned it on the screen was going black every few seconds then back on and repeat. the home button screen with all the apps and settings was still visible even while the picture was black. power off and on didn't fix it, but pulling the power cable out the back did, and so far it hasn't happened again.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 7, 2023
Justkeepitsimple
3 out of 5 stars review

Good picture, terrible software.

Picture quality is very good. Certainly not quite a OLED contrast levels, but for the price it's very good. The biggest issue is Samsungs terrible software. It's buggy and requires constant full TV reboot. All I want the TV to do is remember to use HDMI 1 as the default but so often the TV will turn on in Samsungs “smart hub”, which is terrible.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2021
Soccerj3di
4 out of 5 stars review

Good tv

[This review was collected as part of a promotion.] Good budget television with great picture and special app features. Connects to all of my Bluetooth devices and smart sync with soundbar. Only issue is when watching cable TV (spectrum) there tends to be a frame rate shutter when in wide screen. The picture tends to "shake" if the makes sense. Not sure if its spectrum or the TV itself. But over a great TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 25, 2021
RuthieSue
5 out of 5 stars review

Great Picture, Lots of features!

[This review was collected as part of a promotion.] We use our Samsung Smart TV totally for streaming as we have no cable or satellite connection in our garage. We use our home WiFi to watch shows on a multitude of channels. Our Internet connection is very slow (less than 10 MPS) as we live in a small town without any high speed service available in our location. We are still able to stream well to our new Samsung. Our garage is heated and cooled and we have a treadmill in it. Until we got the TV, the treadmill went unused quite a lot, but now that we have our TV, we use it daily. Makes the time go so much faster! Love it!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 11, 2021
D1anddun
4 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Has really good picture quality for this price. Easy to use and understand features. Remote control is redesigned from previous models so a slight learning curve. Only downside is no Pluto TV app

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi D1anddun, Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for your review. I am glad you are enjoying the picture quality provided by your new TV. We appreciate you sharing your experience with using the streaming apps. Please know the Pluto TV app is available on 2021 Samsung TVs and can be downloaded through the AU8000s built in app store. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. In order to see our full offering of apps, you will need to be connected to the internet and logged into your Samsung.com account. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions