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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 631-640 of 3,753 reviews
Dec 13, 2023
Amelia59486
5 out of 5 stars review

Love our new TV

(This review was collected as part of a promotion.) The picture quality is fantastic! High contrast ratio and great reflection handling. Crisp colours and good responsiveness. We don't game on it, but constantly watch dimly-shot movies/tv and it's the best tv we'd had for that.

Review from Caddle
Helpful?603WXSAQV1T013869809408
Apr 1, 2023
DesertGuy
4 out of 5 stars review

Overall Satisfaction, but . . .

I waited nearly a year to buy this particular TV, and am overall quite satisfied with its performance over the last couple months. The color is excellent and I was surprised at the quality of sound (with no sound system added). Set-up was quite easy and all appears to be well built. However . . . what is not good is the screen gives off tremendous glare from lighting in the room; the screen simply does not hand in-room lighting well. But an even bigger issue for me is the teeny-tiny remote control hand set that is not properly shaped or large enough for an adult hand. Compared to the remote from my last Samsung TV . . . this hand set represents many steps backwards. Sometimes change simply for the sake of change does not work. Over-simplification of the control buttons has a negative effect.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 28, 2021
TKay
3 out of 5 stars review

Lacking in some areas

it's a nice enough tv, however, the fact that it only has 3 usb ports is a little disappointing. also, it doesn't have video/audio hook ups for gaming systems such as wii. this means you have to pay more money to get a converter for those. by far the biggest disappointment is that there is no way to download and use the hallmark tv app. even though this is something that i pay for, i cannot use it on this tv. that's extremely disappointing and i would not have purchased this brand had i known that going in. unfortunately, now i have to spend more money to get a firestick to use on my 'smart tv', because it's not smart enough to let me use apps that other tvs do.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi TKay, Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing you review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. Your input regarding available connections and apps is very important to Samsung and will be shared with internal teams. Please know, Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. You can also take advantage of the screen mirror capabilities to put more of your favorite content on the big screen from your mobile device. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 17, 2022
keeper
5 out of 5 stars review

clear and easy

(This review was collected as part of a promotion.) We have been using our new tv for over a month. First of all, it was easy for me to get hooked up and programmed, and I am not tech savvy. Second, I am able to get to all the features and apps quick and easy. Third, the picture clarity is excellent for such a large screen (we were worried we might loose some sharpness). We are very happy with our purchase!!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, keeper! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 8, 2021
Chris2702
5 out of 5 stars review

Best TV I ever had!

[This review was collected as part of a promotion.] I mainly use my television to watch YouTube videos and I like the actual size of this Television specially the frame. It looks so beautiful on wall and more importantly the quality of the image, the smoothness of the videos ...oh my God it's so great to purchase this tv... I love when use smart view to connect my phone to the TV and seamlessly share my content without any lag. It's amazing features built in this TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Lovesamsung
5 out of 5 stars review

Best tv I ever bought

[This review was collected as part of a promotion.] I looked at different brands,styles but the TV i got I kept looking at it sid reviews I absolutely love everything about it quality,picture,size,sound!!! We love watching movies playing video games on it picture is perfect would love to buy a bigger size same one also the workers where I purchased also recommended it cant thank this brand enough live SAMSUNG products!!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
ClockinTheTV
3 out of 5 stars review

Clicking noise When Turned Off.

[This review was collected as part of a promotion.] Well, we have had this TV since Christmas 2021. It works great but has a clock sound when turned off. We read other reviews about this sound. Samsung does not know what is causing this clock sound. We have learned to live with it since the TV works. The 65-inch Samsung TV in the living room does not have this problem. Oh well, maybe one day the Support team will figure it out and let us know how to clear it up.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi ClockinTheTV, Thank you for sharing details of the clicking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use. With this in mind, here are a few quick tips on reducing the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 23, 2021
LadyEmma
5 out of 5 stars review

Amazing TV - Upgraded from 55

[This review was collected as part of a promotion.] I have been mostly watching Netflix and streaming NCIS with the occasional movie. I also stream Prime on it. I love also that I was able to add BritBox to get my English shows. The clarity is great. An amazing update to my older one. I donated that to a neighbor as it was still working.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Sshyus
5 out of 5 stars review

Huge Screen

[This review was collected as part of a promotion.] The picture quality is excellent, especially with classic movies. Love the large screen as I feel like I am in my own personal movie theatre. The app option is so easy to use and fast when downloading your favorite ones. This is a must-have in your home.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 23, 2021
melirosie
5 out of 5 stars review

Beautiful onscreen features

[This review was collected as part of a promotion.] I have enjoyed watching this Samsung crystal UHD tv. It has been amazing to see how clear and beautiful the picture is especially when the movie is UHD format. I would highly recommend this tv, it is lightweight and high quality. I am happy with my Samsung products and was very pleased with the new tv features.

Review from The Insiders
Helpful?603WXSAQV1T013869809408