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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 621-630 of 3,753 reviews
Jun 29, 2021
Mojo
5 out of 5 stars review

Stunning picture quality for an affordable price

[This review was collected as part of a promotion.] We purchased this TV for our living room to replace an older LCD. The smart features like voice control, and Tizen operating system are really great to use. It connects with everything so well, including our Sonos Beam (through ARC). Not only does this TV look fantastic, it is advertised correctly. If you use the "Help Me Choose" option from Samsung when shopping for TVs, they correctly lead you to this option, the AU8000 which is affordable compared to some other options. Great picture quality and features for an outstanding VALUE. Thank you Samsung!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
TNT001
3 out of 5 stars review

Average Tv, was expecting better.

[This review was collected as part of a promotion.] I purchased v this tv because of the price point. It looks great on my wall specially with my Samsung sound bar. The biggest negative about the tv is that it keep disconnecting from the Network (Wifi). I have the modem right behind the tv on the other room so the signal is very strong. Every time we turn the tv on we have to reconnect to the network. Also the the Samsung tv plus aplicación does not work 100% all the time and you may get a error message when trying to open the application. Overall is a good tv for the price.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi TNT001, Thank you for sharing your experience with Internet connectivity on the AU8000 TV. If you’re experiencing issues with the Wi-Fi connection, please try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. Should you have any other issues, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 12, 2021
Rick
4 out of 5 stars review

All good, Except...

everything about this tv is awesome with one exception. we stream music from the internet and at there are various hiccups and skips on songs. it's not consistant but still there every day. we have a nighthawk router and have tried connecting directly through lan and it still does this. there's no consistancy to when it will do it, just sounds like the tv is doing something in the background and gets overwhelmed with data and can't keep up sometimes. other than that, it's one cool tv with a very nice picture.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 26, 2021
Nini76
5 out of 5 stars review

Beautiful picture

[This review was collected as part of a promotion.] My family uses our samsung tv for movies, music, and video games. The picture on this TV is so crisp and clear. Animated movies especially Disney movies are mesmerizing on the screen. Whenever I want to watch a movie this is the go to TV in our house.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Ladykat
4 out of 5 stars review

Sleek and thin look with voice command.

[This review was collected as part of a promotion.] I love my Samsung tv. It's the perfect size without being too big or too small. I watch a lot of tv so I am able to stream Netflix, Hulu, Apple TV, Amazon prime, peacock, HBO Max, Disney plus, and I have the spectrum app. The picture is perfect. I would say the only downfalls are sometimes the tv lags a bit. It's not as fast as my LG was. The speakers on the tv as well are not that great. Overall a good tv and worth the amount of money I paid.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
steveh
5 out of 5 stars review

this tv is a great value

[This review was collected as part of a promotion.] this is the second samsung i bought. I have the 2018 model and I picked up a new one for my parents who needed one when their old tv died. they love it! Their old tv was a different brand, was 8 years old when it croaked. The improvement in picture quality is great. It was a little tricky to set up, but no problem was big when I called samsung support. My parents were happy to have me set it up for them.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 24, 2022
EasyPeasy22
5 out of 5 stars review

I love this smart TV

[This review was collected as part of a promotion.] This television. Has great picture quality - I always get compliments about it. It is so clear. It is easy to maneuver from one app to the next. I like that the menu and settings are easy to understand. I can always find what I need in the settings when I am changing my settings. It is so easy that even my children have no problem managing their way around.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 11, 2022
humiform
2 out of 5 stars review

Great television with some kinks

We bought this for our home last month and I really enjoy the quality of the television. However, I have barely used it as both my dad and I downloaded the Samsung app and it only lets one of us control the TV at a time and the other user has to then request the TV back and go through the entire process of reconnecting the TV to our phone. It's slow and annoying so I've been back to watching TV on my laptop in my room.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi humiform, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 5, 2022
Buddyw
3 out of 5 stars review

Great picture...

[This review was collected as part of a promotion.] This is my fourth Samsung TV. I keep buying them because the picture quality is life-like and the menu system is intuitive. I use it to watch sports, movies and news. My wife likes to watch talk and game shows, and an occasional movie. I would've gave it a 5 star rating but it literally died after 10 months. Samsung sent technicians to my house to repair it, they basically replaced all the internal components. It's been working fine since. I purchased a 5 year extended warranty when I purchased the tv because my last tv (65" Series 7 died in a little over 2 years.) I'm spoiled by the picture quality that's why I bought another one. My advice is to purchase an extended warranty.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hey Buddyw, Thanks for your review and purchase of the AU8000 TV. We are happy to hear that you are enjoying your 4K television. We also want you to know that we appreciate your patience in waiting for your TV to be serviced. If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 25, 2022
FlFootballFans
5 out of 5 stars review

Wonderful clarity

[This review was collected as part of a promotion.] This TV has a crisp picture and no lag when sports are playing like you see in other TV brands. The sound is good enough to not need a surround sound system if you don't want to go that route. Overall 9/10

Review from Samsung US
Helpful?603WXSAQV1T013869809408