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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 651-660 of 3,753 reviews
Oct 11, 2022
Reactor19
5 out of 5 stars review

Worth the Money

[This review was collected as part of a promotion.] While I was searching for a TV, I came across this Samsung Model. My sole purpose for getting this model was for watching Soccer and Playing Xbox. The video quality is so surreal and I really like how the colors are displayed. The size is apt for my studio bedroom and it is worth the money.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jan 7, 2023
JArongaus
5 out of 5 stars review

Great features and crystal clear image !!!

Great image and features and good sound, specially if interfacing it optically with a home stereo. It takes a while to fully know all the features and get used to them, since it is a more advanced system compared to the older sets bought 12 years ago. The ability to cast from a cell phone is a great feature and get the information directly from the web.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Aug 5, 2022
Queentmac
5 out of 5 stars review

Amazing features

[This review was collected as part of a promotion.] I use my tv for streaming and gaming. I love how clear the picture is and the sound quality is superb. Located in my bedroom, I can't keep my family out of there. Looking forward to buying more to upgrade my entire home. It was easy to find all of the apps that I already subscribe to and to find a few more that I didn't know that I needed.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Geo23rd
5 out of 5 stars review

Product has great features

[This review was collected as part of a promotion.] Best tv I ever bought thank you Samsung the quality of the picture is unbelievable the sound quality is great without dough I would buy a bigger one for the living room to watch all my movies I recently bought in 4K UHD everything loads fast when streaming this is the best brand to buy.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Ndtvnd
3 out of 5 stars review

Fine tv for the price

[This review was collected as part of a promotion.] This tv has good picture The sound on the other hand isn't good. Also the interface has for sure slowed down over the first few months of operation. Maybe adding apps etc is the cause. Solid tv though and can't beat it for the price

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Ndtvnd, Thank you for sharing your thoughts regarding the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To ensure your TV's performance is fully optimized, please also make sure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Jan 3, 2023
dubt
2 out of 5 stars review

Good picture but....

I hoped I would love this TV. While the picture is great, the remote is strange and a couple of times, it has shut down out of the blue. Also a couple of times the remote seems to have become unpaired from the TV and has required a hard reset that I was only able to learn about by calling the toll free support line (the support line was helpful but shouldn't have had to resort to a call).

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi dubt, We appreciate your patience in having to call Samsung Customer Service and troubleshoot your remote. If you continue to have issues with your remote unpairing from your AU8000 TV, it could be one of the following issues: There are four conditions that may cause a remote control pad to malfunction: • Bad batteries. • An electronic glitch in the remote control pad. • A defective remote control pad. • A defective remote control sensor on the TV. If you continue to have issues, please call us again so we can schedule a warranty appointment. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 17, 2021
Cone
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] I watch alot of movies and my surround sound hooks up very easily. Picture is amazing and excellent to play my Xbox one on it. Excellent gaming experience. I would definitely recommend my friends and family to buy one also. I love the TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 28, 2022
Summer123
5 out of 5 stars review

Great TV, Crisp Picture, Great Features

[This review was collected as part of a promotion.] This TV is exceptional and has been a great addition to my office space. The features are great and the Smart/Internet features are very useful. The picture is very sharp and crisp. It was also a wonderful value and very budget-friendly! I would highly recommend this TV for anyone.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 30, 2022
Huckmaster77
5 out of 5 stars review

Great features and crystal clean picture

[This review was collected as part of a promotion.] I purchased this TV to upgrade to 4k uhd and have been more than pleased with the impressive picture quality and the features included. It's a smart tv of course and has a great lineup of apps pre-installed and a ton of nice features included. Another thing I love is the size of the bezel or edge of the TV itself is very small and the TV itself is very thin. Looks almost like a painting and helps with weight and placement of the item. All in all, very happy with this TV!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 13, 2022
Darci
2 out of 5 stars review

replaced a samsung.. Problems already

[This review was collected as part of a promotion.] first this "new" (which i think is a refurbished) tv was paid for by samsung since our last qled wouldn't stop powering off & on until i unplugged it . right out of the box we had to "snap" the tv frame together (it came apart), the hdmi inputs are all screwed up. our last tv we had no problems but this tv won't recognize our roku, polk surround bar & sling tv. purchased brand new hdmi cords and still having issues. i am unhappy. big time.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Darci, It’s unfortunate to hear of the issues you’ve experienced with Samsung’s AU8000 TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor