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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,501-3,510 of 3,758 reviews
Apr 27, 2022
Reviewer name: DebtheRookie
5 out of 5 stars
5 out of 5 stars review

Wonderful product!

We have had the 58inch tV since January and we are loving it! I would definitely recommend it to anyone thinking about buying a quality product.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, DebtheRookie! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Apr 24, 2021
Reviewer name: Harlymike
5 out of 5 stars
5 out of 5 stars review

AMAZING TV

[This review was collected as part of a promotion.] I love my 75" Samsung. Crystal clear picture, great for movies and watching sports.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Harlymike, Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying the picture quality of your new TV. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Oct 11, 2021
Reviewer name: Sammy
5 out of 5 stars
5 out of 5 stars review

Excellent all the way around.

[This review was collected as part of a promotion.] I use the TV for movies gaming the picture on it is so clear and real.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 24, 2021
Reviewer name: LURKY
5 out of 5 stars
5 out of 5 stars review

Great picture , easy to use.

[This review was collected as part of a promotion.] We use it mainly for watching Netflix and DIRECT TV

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Reviewer name: Noncomputer
4 out of 5 stars
4 out of 5 stars review

The software

[This review was collected as part of a promotion.] Difficult to operate Almost returned it of something else

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Noncomputer! Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user experience operating the TV. To assist you in the functions and settings of the TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. Should you ever have questions or need help, please call us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 21, 2021
Reviewer name: EdvF10
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] It's an Excellent TV, it has an incredible image and thin

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 10, 2021
Reviewer name: Krollins57
2 out of 5 stars
2 out of 5 stars review

Product kept deleting apps.

[This review was collected as part of a promotion.] I like the featured of being able to use wifi for apps and not get direct tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Krollins57, Thank you for purchasing the 65" AU8000 Crystal UHD TV and for your review. Your experience is very important to Samsung. Your details on the issues you are experiencing with your apps will be shared with internal teams. So that we can better understand your issue and provide you with troubleshooting assistance, please contact Samsung TV Customer Support. please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Solutions

Nov 24, 2023
Reviewer name: Guerda36213
5 out of 5 stars
5 out of 5 stars review

Samsung TV

(This review was collected as part of a promotion.) I like this kind of TV the image and color is beautiful and we can use Internet

Review from Caddle
Helpful?603WXSAQV1T013869809408
Oct 7, 2021
Reviewer name: Brandon
5 out of 5 stars
5 out of 5 stars review

Great purchase

very surprised at how well this tv performs. the picture is great and all the connections are seamless

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 30, 2021
Reviewer name: Okcool
5 out of 5 stars
5 out of 5 stars review

This product is good

[This review was collected as part of a promotion.] Best gaming tv! All around like the picture like the size like it all!

Review from Samsung US
Helpful?603WXSAQV1T013869809408