Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
Sort by |
Showing 251-260 of 3,758 reviews
Mar 10, 2022
Reviewer name: Zaraforty
3 out of 5 stars
3 out of 5 stars review

Doesn't measure up to other Samsung tvs I own

sound is very poor. need to turn up to half volume before it's within a normal range. compared to other samsung tvs that are the same at a quarter. very thin, tinny sound. the voice remote is usekess. i have google assist. you cant change channels with it and there's no keypad to do so manually. it lacks the capabilities of an xfibity voice remote significantly edge lit picture quality is poor.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Zaraforty, We appreciate you sharing your detailed review regarding the sound quality and voice assistant control. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare. You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode If there is anything else we can do to improve your experience with your new Crystal UHD TV, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Sep 25, 2021
Reviewer name: Empowered
5 out of 5 stars
5 out of 5 stars review

Product has great features.

[This review was collected as part of a promotion.] I especially enjoy the Samsung TV Plus. There's over 100 movies that are featured that's installed. I don't have a cable network, so it's nice to having the streaming capability. TV, demonstrates a beautiful picture and color. Excellent choice and price point. Good job Samsung!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 5, 2021
Reviewer name: Damon
3 out of 5 stars
3 out of 5 stars review

It's a really good TV

[This review was collected as part of a promotion.] It connects to Internet games television very well But my picture shows dark sometimes it's real clear Sound is beautiful I really love my TV wish I had the money to buy another one is there any kind of way that we could swap out let me know... Samsung is the best Samsung is the best

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Damon, Thank you for purchasing Samsung's 2021 AU8000 Crystal UHD TV and for sharing your review. If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness. You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: NewbieReviewer
4 out of 5 stars
4 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] This product has great features. Unfortunately the TV that I got seem to have low audio issue. I need to turn up the volume all the way up to get decent sound out of it. My old Samsung TV was good with sound quality. May be I received a lemon.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Reviewer
4 out of 5 stars
4 out of 5 stars review

Quality tv

[This review was collected as part of a promotion.] I am very happy with my selection of the 8000 series tv. I do not use a 4k DVD player or HD gaming system on it so this series has been more than acceptable for my viewing. I do not get any motion problems or pixilating when watching movies or sports so it fits my needs entirely

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 30, 2022
Reviewer name: DJJeremyP17
5 out of 5 stars
5 out of 5 stars review

Outstanding Picture & Compatibility.

[This review was collected as part of a promotion.] I have 3 Crystal series TV. They have phenomenal picture quality, outstanding compatibility with all my devices and apps and having Dolby Atmos is is huge plus as I use Dolby Atmos in the electronic music industry where we use it to create immersive DJ experiences. Everything that i see & hear in my studio translates to the TVs perfectly so I can always make sure my work is done with great detail. Love it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: Televisor
5 out of 5 stars
5 out of 5 stars review

Everything I was looking for.

[This review was collected as part of a promotion.] This 50" replaced a 48" in a corner. Fit perfectly, set up with Wifi easily, and even works well with the Tivo. More choices for naming the inputs would be nice, but we are accepting the choices. The Samsung menu system integrates pretty well with our set of streaming apps and devices. The picture is very sharp and the color rendering very real. Our last 3 television purchases are Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 9, 2021
Reviewer name: RL75
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] The characters in the TV looks like they are actually here in my living room. The 3D effect that it gives off, it's a new experience for me. I've never had a television like this. I feel like I'm part of the world now and not left behind.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Reviewer name: OldFlem22
5 out of 5 stars
5 out of 5 stars review

Great detail and color

[This review was collected as part of a promotion.] We are very pleased with our Samsung TV. The Size, the price and the features were all conciderations for us. We are very pleased in all categories . The Color and detail we get on it is the best ever from our cable tv

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: buffnymo
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] TV has a great picture and fantastic color variation display. I was replacing a 65 inch and worried this TV wouldn't match it's entertainment, but my new TV has lived up to the hype! I also love that it asks if you're still watching after a few hours on the same station. If you don't answer, it will turn the TV off for you. Great overall TV!

Review from Samsung US
Helpful?603WXSAQV1T013869809408