Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV

Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for

SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA

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4.5 out of 5 stars

stars3,839 ratings3,753 reviews

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Jun 10, 2024

Dault

1 out of 5 stars review

*** COMMON DEFECTIVE LCD AFTER ONLY 1 YEAR

AVOID SAMSUNG. Used to always buy from them. Purchased new 50” from base in 2022. Worked well up until today. Randomly stopped working. The red status light flashes twice, which apparently means the LCD went out. TV was never bumped or damaged. Coincidentally past the 12 month warranty. Highly disappointing for a company that advertises themselves as a quality brand. Apparently this is a common issue.

Review from Samsung US

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Oct 2, 2022

rdanniceva

5 out of 5 stars review

This product has great featuring

[This review was collected as part of a promotion.] This is an excellent television very easy and simple to operate I love its resolution, the images are very sharp, its audio is phenomenal, it has all the applications and many more, it is spectacular

Review from Samsung US

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May 24, 2022

Jwalk2022

5 out of 5 stars review

Just the right TV!

[This review was collected as part of a promotion.] This TV is not too big, not too small and I can always depend on a great picture regardless of what I'm watching. It seems that more shows are in 4k now and that just enhances picture quality! And with a fair price , I feel like I got my money's worth every time I turn it on! I've never had a bad Samsung TV and I have had several.

Review from Samsung US

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Jun 16, 2022

Hey1985

4 out of 5 stars review

Love This TV

[This review was collected as part of a promotion.] We love our Samsung smart TV. It allows us to surf the web, and have all the streaming apps that we like all in one place. We also love the smart play capabilities so we can screen mirror our cell phones to the TV.

Review from Samsung US

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Jul 27, 2022

Aquaticg

5 out of 5 stars review

Excellent TV for the Price

[This review was collected as part of a promotion.] Of all the TVs I have had, the Samsung TV I purchased has eclipsed all past purchases. The clarity and definition in picture is excellent. The ease of setting it up and downloading apps is very intuitive. My family has enjoyed the services and ease of use. I am very pleased with the purchase.

Review from Samsung US

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Aug 12, 2025

Itsme

5 out of 5 stars review

Samsung quality, every time

Samsung is the best! This TV has a clear picture. Going on 4 years now and still perfect condition.

Review from Samsung US

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Sep 4, 2022

Hanna

1 out of 5 stars review

Stopped working after 3 momths

tv literally shuts off and turns back on every 10 seconds. do not recommend not worth the money

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Hanna, Thank you for purchasing the Samsung AU8000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller. Please get in touch with us so that we can better investigate your issue and assist you with a solution or replacement. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 15, 2023

Elfwood

5 out of 5 stars review

We bought this tv 6 weeks ago and we're amazed at the sharp picture. Love how thin it is.

Review from Samsung Canada

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Oct 31, 2021

Chad

1 out of 5 stars review

Never worked properly. Unable to program.

the quality of this devise is just not there. i switched to another brand of tv and had no issues.

Review from Samsung US

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reply from Samsung Brand Ambassador

Chad, Thank you for sharing your review of the Samsung AU8000 TV. Your details regarding your experience are appreciated and will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and experience issues, or need assistance with usage, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Specialist

Jul 24, 2021

Rani

5 out of 5 stars review

Amazing clarity and colors.

[This review was collected as part of a promotion.] Watch local channels news show. streaming videos dramas movies

Review from Samsung US

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