reply from Samsung Brand Ambassador
Hi Vick,
Thank you for purchasing the Samsung 85" AU8000 and for sharing your review. Your experience regarding the picture quality and connection to your Samsung soundbar is important to us and will be shared with our product teams.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
We recommend using a wired connection rather than using Bluetooth. For the best sound quality and performance, connect your soundbar with a Digital Audio Out (Optical) or an HDMI (ARC) cable. HDMI is better if the only external device connected to your TV is your soundbar. Otherwise, Digital Audio Out is usually the better option, depending on your setup.
However, if you prefer to connect using Bluetooth, please keep the following in mind:
- Lip-sync errors may occur.
- You can only pair one Bluetooth TV to a soundbar at a time.
- The TV and Bluetooth device may disconnect, depending on the distance between them.
To connect Bluetooth devices to the TV, they must first be paired using the TV's Bluetooth function. Go to: Settings > Sound > Sound Output > Bluetooth Speaker List
- If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
- When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device.
- Make sure the device you are trying to connect is in Bluetooth Pairing mode
You may want to check the Connection Guide for detailed information regarding connecting your soundbar. Go to Source > Connection Guide > Audio Device > Bluetooth.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for