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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,541-1,550 of 3,753 reviews
Oct 6, 2022
Spocktra
4 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I really love the clarity and so Vivid color. I really enjoy how easy it is to bring up apps. Gaming is Awesome . No lagging, this TV was made for this. I want to recommend this TV to anyone looking for a quality TV that get things done. I am very pleased.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 9, 2022
Samsunggeek
5 out of 5 stars review

The Best Ever

[This review was collected as part of a promotion.] I have always loved Samsung products, this tv takes it to another level. You can see a picture even when you are standing on the side of the tv. The picture is amazing and the volume is on muffled like some tv's. You don't have to adjust the volume when you change channels. The remote is a bit too sensitive. But that's okay because I use the cable remote.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Feb 1, 2022
would I buy again.
2 out of 5 stars review

rough on the edges.

I got this tv about a month ago. It has a good picture. But the Samsung features that make it a smart tv go green. I can't use Netflix or Amazon Prime through the tv. A real disappointment. Tv works when exterior input plays but still numbed about the issues.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi would i buy again, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Jun 10, 2021
TatianaM1
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Although I waited a long time to receive this product, Samsung did not disappoint. this TV is great! The image quality and sound system are great. I do find it a bit strange that Samsung has pre-selected the apps you can see on the bar right away, but have to click on another place to see the rest of the apps. It is hard to find them at first, until you finally remember where they are downloaded to. I would assume that the apps you use the most are the ones you can see right away, but that is not the case here. My family and I enjoy this TV so much. We spent most of our time watching Netflix or playing video games. Overall a good TV, with some glitches.

Review from The Insiders
Helpful?603WXSAQV1T013869809408
May 23, 2022
mschore
5 out of 5 stars review

Best TV Ever Owned

[This review was collected as part of a promotion.] I use this TV for a mix of Cable and streaming viewing. It offers a amazing picture quality and even provides good quality sound without a sound bar. I have added a sound bar with a sub-woofer and it works great. The smart TV features work well and I have only had to add the ESPN app to make my viewing complete. Two small nits--the smart TV functionality could be faster in operation and the stand legs could be supplemented with a central stand. The width of the feet provided require a broad surface to set it on.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Niccomusatcha
5 out of 5 stars review

The tv has an amazing picture

[This review was collected as part of a promotion.] I use this tv for gaming and movies mostly. It automatically switches when I activate my PlayStation and even adjusts the video settings. So far it has been amazing to see the PS5 graphics quality first hand.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 2, 2021
CathyCarleton
4 out of 5 stars review

Samsung, skip everywhere, get it there!

[This review was collected as part of a promotion.] How does my Samsung TV because I can get things from the internet that easily strings many movie channels that I have subscriptions to the picture is Crystal Clear just like it says crystal ! love my Samsung TV the size of it is perfect Karma it does does not move around if I bump it. I don't have to worry about it falling over, stable, sturdy television. Very fast recover rate at 120 hz. Shipped to me extremely fast. Astounding set!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hello CathyCarleton, Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying your new TV. If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist

Oct 12, 2021
VicLive
5 out of 5 stars review

Amazing television

[This review was collected as part of a promotion.] We use this product to stream. We also use it for watching our favorite movies by using our streaming services. The picture quality is very clear and the colors are very vibrant. I have two Samsung tv's, a Samsung tablet and 2 Samsung smartphones. I trust Samsung for many of my electronics.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 25, 2022
Shuggies
4 out of 5 stars review

Love My Samsung

[This review was collected as part of a promotion.] I use this TV for watching Cable & Apps. I absolutely love the picture quality, clarity & overall appearance. The only complaint that I have is the volume. With cable TV we have to crank it all the way to 80 or 90 just to clearly hear it, but if we're viewing through an app, 35-40 is more than loud enough.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 22, 2021
Bill
2 out of 5 stars review

TV itself is great, however

i don't like the built in samsung tv app.. mostly older programming.. i prefer fire tv.. i added my fire stick but kept getting conflicts with samsung interface.. firestick would lockup or not show up at all. i'm sure samsung tv wants to be primary app but it can't compete with fire or roku... deal breaker for me...i won't by another samsung with samsung but in streaming app

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Bill, Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your feedback regarding Samsung TV Plus and your experience using an external streaming device. Your experience is important to us and will be shared with our product teams. Please know, Samsung TV Plus can be disabled, removing the channels from your default guide. Should you want to disable TV plus, follow the steps below: 1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove’. 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature Should you wish to use an external streaming device instead of the built in smart features on the TV, you can utilize one of the three available HDMI ports to connect an external device. Once connected, simply change the source of the TV to match the input you used when connecting the device and you will be able to use your external device without issue. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions