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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,461-1,470 of 3,753 reviews
Apr 27, 2022
Kimi
4 out of 5 stars review

We love it

We bought our Smart TV several months ago and are very happy indeed with the quality of the picture. So three dimensional, it feels like you are actually in the room. The sound quality was not good enough so I sprung for a Samsung sound bar and now the whole deal is quite wonderful.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Kimi! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart TV. 

Sep 12, 2021
TomH
4 out of 5 stars review

Terrific Value - Few Compromises Big Savings

[This review was collected as part of a promotion.] Perfect TV positioned at the Price-Performance inflection point. Add a top-flight Atmos soundbar and welcome to the zone where good enough is more than good enough. 4K HDR content pops, the detail is great, and all the right wired/wireless connections. Well done.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 15, 2021
Disappointed
2 out of 5 stars review

Great picture, terrible sound.

[This review was collected as part of a promotion.] We use the TV for viewing and streaming. The picture is great but the sound is lousy. We do not have a sound bar and the sound from the TV speakers is hollow with no depth and is very low. I have it up to 30 just to be able to hear it under normal circumstances. Its connected to a cable box with an HDMI cable and hardwired to the internet and the sound setting is standard. Any background music or sound effects sound like you are listening through a pair of cheap speakers. I tried tweaking it with the EQ settings but it did not help. I guess they want to sell sound bars so they put cheap speakers in the TV. I would not buy again and I am disappointed in Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi! Thank you for purchasing the AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several volume features you can enable/disable/adjust to your liking. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again. To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 26, 2022
ThePark
4 out of 5 stars review

Our First Smart TV

[This review was collected as part of a promotion.] We enjoy a large variety of shows: westerns, crime, oldies and are finding an endless assortment to choose from. Keep a remote handy for the volume as each channel can vary quite a bit. I thought the picture would be deeper in aspect but it still satisfies. We're still learning some features, so have a glass of wine and relax.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Herbful3
5 out of 5 stars review

Awesome Picture

[This review was collected as part of a promotion.] Football games are amazing to watch on this TV, the best I have bought maybe ever, everything looks great on this TV, the remote was a little tricky (more sophisticated than my technology mind) but instructions are easy to understand. Great Value!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 29, 2022
Opticsman
4 out of 5 stars review

Awesome Pictures

[This review was collected as part of a promotion.] Overall the TV is great. Remote is small, slick and easy to use. Color resolution is fantastic. Definitely would purchase another Samsung TV. If Samsung would make the following improvements that would be even better. Suggestions: TV stand should be 2" higher to accommodate sound bar (see attached). Remote sensor should be on the right or left side of the TV sensor to accommodate home entertainment system. Add 2 more HDMI

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 9, 2021
Ron H
2 out of 5 stars review

Poor Picture Quality and Worse from Off Center

the picture quality is poor. i tried many combinations of the different settings. even at its best, the lighting is off. from straight on, it's not too bad, but if i am watching from off to the side, the whites are very washed out. i am using amazon firestick with amazon firetv recast to watch with over the air signal. this all worked much better with my prior samsung tv. same white-washing when i tune to the samsung tv channels. i have the 50" model.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Ron H! Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for sharing your thoughts on the viewing angle. The AU8000 utilizes Samsung's Crystal Display allowing you to see every detail with stunning clarity powered by the Crystal Processor 4K. If you have attempted adjusting settings and the image is still not to your liking, I may suggest exploring the QLED line of TV's from Samsung starting with the Q60A. The Samsung Q60A is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our Q70A, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90A Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side. For further assistance with settings adjustments, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jul 22, 2022
Xothree01
5 out of 5 stars review

a budget-friendly option

[This review was collected as part of a promotion.] The Samsung AU8000 is okay for watching movies. It has a VA-type panel with high native contrast and excellent black uniformity, but it lacks any local dimming feature to improve the black levels. Luckily, it doesn't have any trouble upscaling lower-resolution content, and it removes judder from 24p sources.The Samsung AU8000 is unremarkable for watching HDR content. It has a high native contrast ratio that makes blacks look black,The Samsung AU8000 is decent for HDR gaming. It has low input lag for gaming, but it has a slow response time and no VRR support. Sadly, HDR content doesn't look very good because it can't display a wide color gamut and has low peak brightness, so highlights don't stand out how they should. It has high native contrast, but there's no local dimming feature to improve it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 4, 2022
Redonis
4 out of 5 stars review

Nice Television

I upgraded to this TV and it's pretty good. I love to picture quality and sound. The few features that I comes with are great but was disappointed at the fact that it lacked features I was expecting. However, I'm happy with my purchase and would recommend this TV to anyone.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Redonis! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 22, 2022
TheOneDon
5 out of 5 stars review

This Television has amazing features

[This review was collected as part of a promotion.] My Samsung TV is by far and foremost the best I have ever had. The picture quality is outstanding. The speakers produce crystal clear sound. The features that the home dashboard offers is incredible. The setup and installation of personalized services is designed for simplicity and at record time. I had the pleasure of having it up and running faster then it took my microwave to heat my dinner! I am a Samsung fan for life!

Review from Samsung US
Helpful?603WXSAQV1T013869809408