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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,451-1,460 of 3,753 reviews
Oct 26, 2022
LoveMySamsung
5 out of 5 stars review

Stunning picture, free TV apps, brilliant service

[This review was collected as part of a promotion.] Every feature and benefit of this television screams total quality. The stunning graphics, beautiful streaming pictures, and the free apps. The free channels and apps along with the remote make it super simple to choose what you want; and believe me, there is so much to choose by. The service from Samsung is immeasurable that I don't want any other TV other than Samsung .

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 29, 2022
BrendaF
3 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] I use my TV for looking at movies and general TV shows via cable. The only problem I noticed after 6 months is when I first turn it on, the black color is too black and too dark so I have to cut it off and then back on each time to get a normal picture. Not sure what is going on here and can't seem to figure it this out!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hey BrendaF, Thank you for your review and feedback on the AU8000 TV having an image issue. Please know we are here to help you and have a few suggestions. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, let's try resetting your Smart Hub. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Finally, if these tips do not resolve your issue, please give us a call so we can set up a warranty appointment. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 5, 2022
WoitLightning
5 out of 5 stars review

Great smart features

[This review was collected as part of a promotion.] I've have had great experiences with past Samsung TVs, and this has lived up to the brand as well. Picture looks great and gets better between the different modes, especially in video game mode. I mainly bought the TV for the smart features, and I really enjoy the experience. I am able to move between apps and inputs quickly and seamlessly. This is a great product and I highly recommend!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 12, 2021
LovmySam
5 out of 5 stars review

An enjoyable TV to watch

[This review was collected as part of a promotion.] We use the television with our cable hook up. It connects easily to our network and has excellent functionality. We can easily access apps and search functions. We have it connected to a TIVO system and use that extensively for sports and movies. The picture and sound are very high quality to add to the experience. Connecting unit and operation are very straightforward.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 9, 2023
GeminiRising
4 out of 5 stars review

Great, but no YouTube?

Great product when I originally set it up. I was able to connect an HD antenna to it & get all the local channels, HOWEVER, now (3.5 months later), I cannot get the antenna to work for me and am having a great deal of difficulty watching YouTubeTV. I can only watch this ap if I cast it to the tv from my phone, which I do NOT want to do. Don't know if it's me, the HD antenna and/or the YouTube Ap. Very Frustrated today, bult the other aps seem to work fine. Just wish I would have gotten a bigger screen!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 20, 2021
Jezzmeshopping49
5 out of 5 stars review

Excellent clear viewing experience

[This review was collected as part of a promotion.] I love all the features that I have figured out so far and I am simply astounded with the crystal clear experience I receive while streaming movies or watching my favorite TV episodes. My grandson loves playing his games on this TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 25, 2021
FLRic
4 out of 5 stars review

Nice Picture

[This review was collected as part of a promotion.] Very nice TV with an outstanding picture. CONS: Model is not able to connect with Direct TV Remote. So need to use two remotes to run TV. Samsung for audio and apps and Direct TV for channels. CONS: No Optical Audio Out so can't use my Bose sound system.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Feb 1, 2023
BigBWest
4 out of 5 stars review

Good starter level smart tv

blu ray player finally went kaput. so, i invested in a 4k tv and accompanying 4k blu ray player. this tv is a good starter for me into the 4k world. with an internet connection i can finally cut the cord with cable and enjoy my favorite apps. plus my 4k player works beautifully with this machine. my only gripe is that this is not a qled and as such can't handle the judder of 4k resolution as well as i had hoped. that said, this tv is a good bargain. recommended for novices and/or comsumers who just want a smart tv for streaming services.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Akaymo
5 out of 5 stars review

One of the most amazing thing at our home

[This review was collected as part of a promotion.] When we were looking for a Tv for our new home, we compared every tv in market, on paper and by going to stores and comparing the display quality ourselves and Samsung came out on the Top its been a year and we are very satisfied with our decision. Have recommended all our friends and family to get a Samsung Tv and are a customer for life Thanks Samsung

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 27, 2021
Pancheri
5 out of 5 stars review

My Samsung TV and all Samsung stuff

[This review was collected as part of a promotion.] I use my tv to watch tv play games watch movies scroll thru my pics I love the sofware u can insert a USB stick and it plays wat ever u got in it like movies pics videos u name it u can update it thru USB stick or if u have a media connected to it u can stream all kinds of movies shoes TV

Review from Samsung US
Helpful?603WXSAQV1T013869809408