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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,451-1,460 of 3,753 reviews
Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Oct 25, 2022
Reviewer name: ActiveLo
5 out of 5 stars
5 out of 5 stars review

The operating process and functions

[This review was collected as part of a promotion.] I love how fast the processes are when selecting different apps or functions on the tv, my last tv the commands would process so slow and the tv was only two years old. The picture quality on this tv is immaculate clear picture and high def all around. It has made family movie nights more enjoyable and everyone loves to gather for a great movie with a great picture

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Excitedboulder
5 out of 5 stars
5 out of 5 stars review

Awesome Picture

[This review was collected as part of a promotion.] I primarily use my Samsung television for gaming, in particular with the Xbox Series X. It's a great TV, it's easy to use and games look amazing on it, even older games look better. The menus on the tv are easy to understand and it's a breeze switching between streaming apps when not gaming.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 28, 2021
Reviewer name: Peter K
5 out of 5 stars
5 out of 5 stars review

Great for Gaming

got this to go along with my xbox series s and it is amazing to see the difference between this and my older samsung. from start up the picture quality is top of the line and has great sound quality also. its lightweight and easy to set up with all my subscriptions. plus i can hook it up with alexa and play games and open apps with just my voice!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Marco29
5 out of 5 stars
5 out of 5 stars review

Great price great value!

[This review was collected as part of a promotion.] I thought I had to get the higher priced Samsung to get a quality product but I got a less expensive product and was pleasantly surprised by how many features it had and the picture is great. Bring a senior I watch more than my share of news and sports and I have nothing but good thoughts about my purchase! Won't ever buy any tv but Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 23, 2022
Reviewer name: Sal12538
5 out of 5 stars
5 out of 5 stars review

Looks sleek, and a good upgrade for the price

[This review was collected as part of a promotion.] Our previous TV got damaged, so had to upgrade. Was pleasantly surprised with the packaging and easy install. Note that you will definitely need two people, and I'm glad I had help. The tv looks sleek, especially the stand design. We mostly use our tv for streaming and playing games. The remote that comes with the tv is also sleek, keeping with the theme. The frame is all black, along with the legs/stand, which is also something I personally like over chrome or silver. You can also adjust the height and where the legs are mounter apparently? I didn't mess around with that too much Usage wise, the software is upgraded, so it's much faster than my previous tv (a 2017 model UHD 7 series i think). Having voice assistant integration built in, along with being able to turn my tv on and off with my phone is convenient. Overall everything just looks more clean aesthetically, the whole package. One gripe I have is reflection from outside lightning hampers the viewing almost as much, if not more than my older tv. I think that is to be expected though, but I was hoping for an improvement. Another thing to keep in mind is losing HDMI ports depending on what tv you're coming from. My previous one came with a smart hub, which I think was a genius idea (had 4 hdmi ports and an optical port as well I think). The AU8000 has only 3 hdmi ports if I'm not mistaken. One gaming console had to be sacrificed. I'm happy with my purchase, and glad to stick with Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Reviewer name: Awesome
5 out of 5 stars
5 out of 5 stars review

Excellent buy

[This review was collected as part of a promotion.] We use our TV for just about everything I just gotta say it's a great TV excellent picture and it is very fast and ultra responsive I've only purchased Samsung TV for many years now I don't see me every going with anyone else great buy

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 4, 2021
Reviewer name: won0style
4 out of 5 stars
4 out of 5 stars review

great tv so far

[This review was collected as part of a promotion.] This TV is great so far, however some apps are not available to be installed. So, for some video streaming services I have to use the Internet app to stream TV shows. The worst part of using this Internet app to view the videos is that it pauses the video every minute. So, I have to refresh the page all the time, which is very annoying. I couldn't find the way to fix this problem, but I am still looking to resolve this issue. Other than this issue, this is great to watch Samsung TV, Netflix, Amazon Videos, YouTubes, etc. Some channels on Samsung Plus TV are somewhat blurry but I guess this is not created by Samsung but from the broadcast channel. I would actually recommend this TV. This is perfect size for one bedroom apartment unit to place it in the living room.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 28, 2021
Reviewer name: JLella
5 out of 5 stars
5 out of 5 stars review

This TV has a great picture

[This review was collected as part of a promotion.] The picture has great visual features and it is great that it is a smart TV so you can just download your favorite apps and it is all right there on your TV you don't have to worry about having another system hooked to your TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: Marcelasss
5 out of 5 stars
5 out of 5 stars review

My Samsung TV : THE BEST

[This review was collected as part of a promotion.] My Samsung TV is one of the best purchases I have ever made. It connects super fast to the Internet, the image quality is spectacular, the sound is like a theater, it does not emit heat and the sharpness is extraordinary. This is the second television of that brand that I buy because I am very comfortable with the service that this brand offers

Review from Samsung US
Helpful?603WXSAQV1T013869809408