Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV

Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for

SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA

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4.5 out of 5 stars

stars3,839 ratings3,753 reviews

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Jun 29, 2021

Manu

5 out of 5 stars review

It's asm

[This review was collected as part of a promotion.] This is a beautiful tv! Very nice size Picture pixelates a lot during fast motion Easy To use I absolutely love this samsung tv. The picture quality is so good you almost feel you are in the room with the actors.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Manu! Thank you for choosing the Samsung AU8000 TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 1, 2021

ADH1

5 out of 5 stars review

None better!

[This review was collected as part of a promotion.] I really enjoy my Samsung set. Other brands ended up in the dump as they failed and the cost to repair was more than a new set. I have 4 in all and have never been disappointed. It is like a laptop only huge.

Review from Samsung US

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Sep 24, 2021

shopperboy40

5 out of 5 stars review

SAMSUNG AU800D

[This review was collected as part of a promotion.] Like to watch old movies and TV programs. Even in black and white the images are crisp and clean. This TV is the easiest TV I have ever set up. Color is brilliant and beautiful. My 1st Samsung will not be my last...Love this TV. Great product and very reasonably priced. HIGHLY RECOMMEND Samsung

Review from Samsung US

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Oct 12, 2021

Saint

5 out of 5 stars review

Saint Timothy Brookins

[This review was collected as part of a promotion.] I use my Samsung TV for a lot of streaming I love the apps YouTube or movie apps it's great for Wi-Fi TV and internet TV it's the new wave for app on Samsung TV beautiful 4K picture thank you very much beautiful smile

Review from Samsung US

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Jun 20, 2021

Jmdru

2 out of 5 stars review

Good picture. Horrible sound.

sound is sooo bad. sounds super flat and low. i exchanged this tv thinking it was defective and setup the new one and same sound qualify. only seems to be happening with hdmi products too. tried many different hdmi devices and all have the same sound. the tv itself is thin and beautiful, though.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Jmdru! Thank you for purchasing the AU8000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Feb 17, 2023

JM2000

3 out of 5 stars review

White color bleed in black background of screen.

I bought this tv on the last day of January and arrived last week. I noticed after turning on the tv a white screen bleed while on with a black screen only. What causes this issue? I'm going to have to return it because regardless of a price point any new tv shouldn't come to the consumer in this condition. I do love Samsung products but unfortunately I got a tv that might not gone through quality control.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi JM2000, We appreciate your feedback on the AU8000 TV. Please give us a call so we can better assist you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 8, 2022

DavidG

4 out of 5 stars review

Learning curve for Remote & HDMI cables!

love the tv! i had some problems mastering the remote as it different from any i've used before. now it is easy -- at first it was frustrating. also, we hooked our downstairs tv to the with our existing displayport to hdmi cable. unfortunately, it was not compatible with a 4k tv. easily remedied. so be aware, you may have problems if you use older hdmi cables with modern 4k tvs. with that said, this is a great tv with loads of features.

Review from Samsung US

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Aug 22, 2021

Edward

3 out of 5 stars review

Great picture, but...

the volume clarity is bad. older samsung tv sounds better and fuller. we have to increase volume to 70s and change to 'amplify'. in addition, when connected to bose wave system, via bluetooth, the maxed out volume is too low. i would be it recommend.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Hi Edward! Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 24, 2021

Wilson

5 out of 5 stars review

Great choice!

[This review was collected as part of a promotion.] Our new Samsung is used for watching TV, not gaming, etc. We are completely satisfied with the quality of the picture, color and clarity! Love it that we purchased it just in time for football season!! I would encourage anyone who is looking to purchase a new TV to give this one strong consideration! There was a learning curve with the new remote and maneuvering through channel choices and apps, but we proved you can teach old dogs new tricks!! :) Excellent TV!!

Review from Samsung US

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Apr 28, 2021

JYZUMBY

5 out of 5 stars review

This Samsung 75" TV is incredible.

[This review was collected as part of a promotion.] This TV is used for general watching TV shows. Also, used for streaming movies and other shows. The Samsung TV plus shows that stream in 4K look really good and have improved sound through the TV speakers. I just got the 75" TV about a week ago and have been learning and exploring all of its features.

Review from Samsung US

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