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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,421-1,430 of 3,753 reviews
Aug 22, 2022
Reviewer name: Dario593
5 out of 5 stars
5 out of 5 stars review

Iivingroom tv

[This review was collected as part of a promotion.] Great to watch any type of streaming movies games and play video games, clear images and clear color on dark scenes , i often watch series or movies so this tv is perfect very easy to use and great for any home

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 24, 2021
Reviewer name: Jimjic
5 out of 5 stars
5 out of 5 stars review

Great quality and no outside reflection. .

[This review was collected as part of a promotion.] We have this in our patio which is about 20 feet from the TV room indoors which has a larger SamSung TV. There is no problem with sound or volume interference when both TVs are on. The remote that came with this 50 inch TV is smaller than we're used to and we're still trying to figure out how to use it -- more complicated that setting up the TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Jimjic! Thank you for choosing the 2021 AU8000 Crystal UHD TV and for sharing your thoughts on the remote. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. Pressing the RETURN button (looks like a curved, backwards facing arrow) returns you to the previous menu, pressing it while watching a program will take you back to the previous channel. You can learn more about the remote and its functions on pages 24 - 28 in the full user manual at the following link: https://downloadcenter.samsung.com/content/UM/202106/20210624133023578/OSNATSCA-6.0.0_EM_OSCAR_USA_ENG_210608.0.pdf Should you ever have questions or need help, please call us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 17, 2022
Reviewer name: Nathaniel
5 out of 5 stars
5 out of 5 stars review

The Perfect Tv That Everyone Needs…..

[This review was collected as part of a promotion.] This tv man oh man……. Absolutely perfect! Easy smooth fast. So easy to scroll on different apps and the quality on Samsungs TVs are just insane! From sports to movies to tv shows heck u name it and it's like being at the movie theater! 10/10 recommended!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 28, 2022
Reviewer name: ShopperStyle
5 out of 5 stars
5 out of 5 stars review

Great Purchase!!

[This review was collected as part of a promotion.] I bought a new Samsung TV for my living room. I was so impressed with this model, I recommended it to two family members, who each purchased the same model. Picture is crystal clear and the sound is great. Remote is small, can be universal and so easy to use! Highly recommend!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 26, 2021
Reviewer name: Samsunglover1
5 out of 5 stars
5 out of 5 stars review

A lot for your money

[This review was collected as part of a promotion.] We love this TV. Crystal image, great sound and easy to connect. Control is easy to use. Watching movies or playing video games are awesome. Samsung brand is the only one we trust. 90% of our electric and electronics in the house are Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 13, 2021
Reviewer name: ElBrute
4 out of 5 stars
4 out of 5 stars review

Its a great TV but...

[This review was collected as part of a promotion.] Great TV but the user interface is hard to navigate and sometimes a little frustrating the it would be great if it would let you customize the layout but it doesn't I do love that it has an internet browsers and aps for email what I don't like that It for some reason don't associate my samsung members account with the Samsung members account on my TV that was frustrating I also can't easily mirror. My samsung a21 as easily as I would want to other than that it looks Cristal clear and has a great has a great color depth

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi ElBrute, Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user interface of your TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 TV under Crystal UHD TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. From your Smart Hub: Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it. From Apps: Home > Apps > Select the desired app. From there, you can add to home, lock, move, reinstall or delete. If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 29, 2021
Reviewer name: fakename
5 out of 5 stars
5 out of 5 stars review

Crisp and Clear

[This review was collected as part of a promotion.] This television is perfect for our needs, mostly related to watching and streaming with some light game play. It is a gorgeous picture. Streaming from various providers is straightforward. Our family has always gone with Samsung and they've never been anything other than reliable and high quality out of the box and for years to come.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 14, 2021
Reviewer name: owencharles84
5 out of 5 stars
5 out of 5 stars review

For the superior visual experience trust Samsung!

[This review was collected as part of a promotion.] This television is amazing! The crystal UHD graphics are so crisp and clear that you can count the pores on the faces of the actors and actresses when they pan in for a face shot. It is so detailed! It also has several modes it automatically switches to depending on the device. Switching to Game Mode really helps the video game graphics pop, enhancing colors ect to optimize the gaming experience. The sound is also fairly good for stock speakers. I have yet to hook up the surround sound but it almost isn't needed as the speakers are fairly loud even at 50% and the sound quality is clear, I should've expected no less from Samsung. Also it is truly a smart t.v. offering several voice activated options as well as wifi functions which all syncs so nicely together. The television is about as thick as a small children's book and weighs not much more than that, you won't pull your back out lifting this one! The remote is small yet durable and innovative as it offers plenty of accessibility while remaining quaint and easy to learn. It does have a few hook ups for HDMI, coaxial, ect so you can hook up several devices that each will have a tab to easily switch over to for video gaming, Blu-Ray players, and so forth. The stand is small yet effective and it balances the television just right when mounted. The television is 95% screen, there is a sliver of a black border that blends in nicely but other than that it's all screen. Overall I can really only think of positive things about this television and with a manufacturer like Samsung I'm not surprised, they are very thorough with all their technologies. I mean maybe it lacks a few extra HDMI or coaxial options so you won't be able to hook up 14 different video game consoles to it but who would. This television has really enhanced our television/movie/video game experience so I cannot speak highly enough of it!

Review from The Insiders
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Reviewer
4 out of 5 stars
4 out of 5 stars review

Quality tv

[This review was collected as part of a promotion.] I am very happy with my selection of the 8000 series tv. I do not use a 4k DVD player or HD gaming system on it so this series has been more than acceptable for my viewing. I do not get any motion problems or pixilating when watching movies or sports so it fits my needs entirely

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 26, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great price for quality and features

[This review was collected as part of a promotion.] The TV overall is great especially for the price has HDR 10 SUPPORT 4K UHD, 60HZ REFRESH RATE AND MUCH more. Picture is clean and crisp only thing is the blacks might not get as dark as you want or whites get as bright just nake sure you mess with setting try dynamic mode. For gaming it's great with the next gen consoles only thing is being a 2021 I wish they would've included a hdmi 2.1 support at least one port becuase next gen consoles rely on that for things 120hz refresh which the TV does t support. Other than audio is great and is better when you fine tune your settings

Review from Samsung US
Helpful?603WXSAQV1T013869809408