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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,331-1,340 of 3,753 reviews
Sep 24, 2021
BrieLovesJeff
5 out of 5 stars review

This product is multifunctional!

[This review was collected as part of a promotion.] I use this device to cast from my phone, I use it to play my Google TV, I often use it for my PS5, and then I also use it for regular cable that is offered as a free utility at my residence. I don't think there's a better buy on the market for me right now considering how dexteritous my television is!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 26, 2023
Entertained
5 out of 5 stars review

Love it!!

(This review was collected as part of a promotion.) Amazing picture & sound! Easy to use once set up (I'm not a tech savvy), and to get it set up the Samsung tech support was super friendly and patient- walked me through every step. Would definitely recommend!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jun 22, 2021
Bizzlenizz
5 out of 5 stars review

Samsung = KING OF THE HILL

[This review was collected as part of a promotion.] This product was purchased through impulse buy. Samsung has been a major go to brand in my household for the last 8 years. In my personal opinion this brand has evolved and produced phenomenal products from day 1 including click button phone to get one letter for text. The tv is above and beyond expectation with aesthetical views second to none. Thank you Samsung for the years of pleasure your products has provided for myself and family. With respect i submit this review and many thanks to the developers and workers who make these products reality

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Nov 30, 2021
Perry D
5 out of 5 stars review

Happy As a Clam

i have been geeking out on the picture quality. one of the first things i watched on this set was a streaming of fantastic fungi. i was constantly ooing and ahing over the time lapse photography. but that's not all, even an old black and white movie like casablanca looks so much better on this set than it would have on the 13 year old sony that i replaced with this tv. the smart tv functions all work very well, and it's easy to navigate the menus with the remote. i noticed some reviewers had been unimpressed with the sound. granted, news announcers sound very slightly "tinny," but when watching a movie (including music films) the sound is just fine. as the title says, i am happy as a clam!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 13, 2022
Davechap4444
2 out of 5 stars review

Where is the xbox app?

I bought this tv on black friday specifically because this model was listed as one of the 2021 models that were supposed to get the xbox app when they rolled it out on December 6th.. as far as I have researched , and I have been relentlessly researching this, every other model on the list of compatable 2021 smart tvs now has the ability to have the xbox app. Why did they skip this one when it was clearly stated by samsung amount the models to get it? I tried to update firmware and it says I'm already running current firmware 1251 but on the support website it says it should have the 2111.1 update so I downloaded the update to a USB drive and tried to manually install it but it still says my tv is up to date.. that doesn't make since.. i hope I can return this tv so I can get one of the other 2021 models that got the update earlier this week. Any help would be much appreciated and would raise this to a five star review

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Davechap4444, Thank you for letting us know about the issue you are experiencing with your Firmware. The AU8000 TV is supposed to have the Xbox app on the latest Firmware Update. Please give us a call so we can troubleshoot this issue with you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 10, 2022
redbird
4 out of 5 stars review

All good but the remote

I've had this TV for about 3 weeks now. There was a bit of a learning curve to get started with but it's similar to my other Samsung TV. Great color and picture quality. My only negative about it is the control. It is so darned small and black. It is hard to see in low light and my large hands and fingers don't cope well with it. The control could use backlighting or white lettering on the buttons to enable those of us with poor night vision to navigate it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 26, 2022
SamsungNumber1
5 out of 5 stars review

This product astounding quality!

[This review was collected as part of a promotion.] The TV is very smooth and colorful with little settings adjustments it has become my all time favorite TV. It connects to devices easily. When streaming shows if shutoff in middle episode (device connection, power button accidently pressed etc.) it picks up where it left off! I call that a Smart TV Used Playstation on TV and didn't even have to touch the settings at all! I will be using Samsung 22 ultra on the TV shortly looking forward to giving that a try. I highly recommend this TV

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Shiner335
5 out of 5 stars review

Great Features, no MLB

[This review was collected as part of a promotion.] This is a great TV for most streaming services. The picture is clear and smooth and the functions are so easy to set up. The only issue is that this TV will not work with the MLB.tv app. You have to watch on your phone and cast to the TV. With that, casting is super easy from your phone to TV. This TV has replaced my Roku device and the separate Digital Converter Box for my over-the-air "bunny ears." You can plug a TV antenna directly into the TV without the separate box.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Minnxy
5 out of 5 stars review

Loving my tv!

[This review was collected as part of a promotion.] I love my tv so much! I received it for my birthday to replace my old one which I had to use my PS4 to watch tv since I don't want to pay for cable. I enjoy being able to just use 1 remote to flip through all of the different tv apps and having the additional Samsung tv channels is awesome as well. I enjoy easy entertainment! So happy with the product!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
MBStevens
5 out of 5 stars review

Best TV for the price

[This review was collected as part of a promotion.] Incredible TV for the price. I had two other 65 inch TVs from different manufacturers and had picture issues with both. Switched to Samsung and have been very pleased. Great picture, whether it's a game, steaming or blue ray, the picture is amazing. The software is solid as well. Great tv and I highly recommend!

Review from Samsung US
Helpful?603WXSAQV1T013869809408