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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,321-1,330 of 3,753 reviews
Dec 20, 2021
Reviewer name: kanowlesey
3 out of 5 stars
3 out of 5 stars review

Too smart for it's own good

the auto-detect connected devices function seems like a great idea, until it isn't. i love the size and almost all features about my new samsung 85" au8000, but it doesn't recognize by son's nintendo switch when connected. it also has trouble playing the sound on movies and shows on disney+, and netflix through the apple tv that is connected to it. these same shows and movies work fine on the same apple tv and the nintendo switch works fine when both are connected to my older samsung tv without the "smart auto-detect" function when connecting devices via hdmi. major oversight in programming.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi kanowlesey, Thank you for purchasing the Samsung AU8000 and for sharing your review. Your experience with your connected devices is important to us and will be shared with our product teams. You may want to follow these troubleshooting steps to check your connection. 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. You may also want to ensure you are running the latest firmware (v.1901.1). You can check this by going to: Settings > Support > Software Update. If you are still experiencing issues after the troubleshooting steps, please contact us so we can better understand the problems you are experiencing and provide you with additional troubleshooting assistance. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Aug 22, 2023
Reviewer name: Micah
1 out of 5 stars
1 out of 5 stars review

Suddenly makes noise and flashes and goes balck

Unfortunately the tv is not working well. It randomly and more often, makes a noise and a flash in the screen. It also goes black or has no volume. The only way to temporary fix it is to unplug and replig back in and also with the pvr. Can't find my receipt so I'm stuck with it I guess.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Jun 16, 2022
Reviewer name: Tas022
4 out of 5 stars
4 out of 5 stars review

Pretty good for the money

[This review was collected as part of a promotion.] We've had this TV for about a year now and we've enjoyed streaming everything with ease as our main living room TV. The 50” is the perfect size for us and the quality of the picture is great. We have some pretty large windows in our living room which can make watching some dark shows (i.e. Stranger Things) mid day pretty hard to see in great detail, but otherwise the picture is more than adequate. Our biggest gripe is that upon startup, it takes a very long time to load up the menu and open any applications. Much slower than the LG that we previously used. I also preferred the menu layout of the LG better and found its settings a little more intuitive but that's mostly personal preference. The remote is simple and works great – I've hated some of the huge bulky remotes that we've had in the past where I would only use 20% of the buttons on it anyways, but this one is sleek and simple. Overall, the AU8000 has been an amazing budget TV for us and has met all our needs. It's an especially great deal if you snag it during the Amazon Prime Day season!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: Deshaver
5 out of 5 stars
5 out of 5 stars review

Incredible color and clarity

[This review was collected as part of a promotion.] My living is fairly small, so I call it my high definition movie screen! Great for NFL and MLB! I'm also a huge movie buff and the sound is great for action films! I will always buy Samsung... I also have a Galaxy S22!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Reviewer name: TheBest
5 out of 5 stars
5 out of 5 stars review

Go get you one today

[This review was collected as part of a promotion.] Amazing TV love video games on it also watching movies with the kids or other half the picture is unbeatable and the 200 channels of samsung plus is a definite bonus not to mention the steaming capability

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jan 9, 2022
Reviewer name: vrhays
5 out of 5 stars
5 out of 5 stars review

Great product

my daughter and son-in-law got this for my wife and i for christmas due to my expressed interest in a smart tv to get off of high cable bills. the set up was a breeze, plenty of loaded streaming apps and the download of new apps was effortless. picture quality still amazes me 2 1/2 weeks later.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: Gaby95
5 out of 5 stars
5 out of 5 stars review

My first tv

[This review was collected as part of a promotion.] I bought a 50” Samsung AU8000 television after I moved, it was the first thing I had in my living room, even before the furniture, it is one of the best purchases I have made, I can 100% recommend this product. It has a good sharpness and definition and allows you to configure the colors of the screen to your liking and the remote control is very comfortable minimalist and modern. It is light and easy to move.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 10, 2021
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Stunning Picture

bought this television as a replacement for a vizio. the picture difference is truly stunning. vibrant colors, smooth movement, and the color palette is unparalleled. i'll add surround sound later, which should give a great movie experience. works very well for video games too, with a fast refresh rate that eliminates lagging.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 14, 2022
Reviewer name: Alfred
5 out of 5 stars
5 out of 5 stars review

Curvature Screen Made it Great Viewing

[This review was collected as part of a promotion.] I love the fact that I can view whatever is on YouTube or Prime Video. The viewing of images are very clear and the sound of the optical digital on my Samsung wireless speakers with subwoofers is also a high quality sound. I love the sound and the image on the screen. I can not trade it for any other brand. Samsung products are quality and I am satisfied.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 30, 2021
Reviewer name: JohnLa
5 out of 5 stars
5 out of 5 stars review

Wow. What a difference

[This review was collected as part of a promotion.] I decided to update to a newer model Samsung. My other was 5 years old and was still working well, but the new one has features and clarity far beyond my older Samsung. Picture is superior and the voice remote that controls both TV and Cable Box is a great plus. I haven't regretted this purchase at all. Worth every penny.

Review from Samsung US
Helpful?603WXSAQV1T013869809408