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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,321-1,330 of 3,753 reviews
Feb 24, 2023
Itsame
3 out of 5 stars review

Average at best

I've had the tv for about 3 weeks now. Set up was super simple. The menu is easy to navigate and arrange to your liking. Great picture so long as what you're watching isn't dark. And that's where this tv loses 2 stars. Dark movies are hard to watch even in a dark room. Which kind of takes a lot away from the enjoyment of the tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Itsame, We are happy that you are enjoying your Samsung AU8000 TV. Please know that we are here to help and have a few suggestions that may improve the picture you see when watching dark movies. First, I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too-bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV: Settings > Support > Software Update. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 25, 2022
EddyZZ
5 out of 5 stars review

Awesome with great features!

[This review was collected as part of a promotion.] This TV is incredible! Pictures is perfect and the so many features are just amazing. The speed with WIFI is amazing with no delay. Movies, sound and no delay is outstanding. Great purchase so I have 2. :)

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Philly
5 out of 5 stars review

Perfect television purchase

[This review was collected as part of a promotion.] Works great, picture perfect, lots of features. We were in need of a new television and this one worked out perfectly. We had a smaller one and went a bit larger and so glad we did. Beautiful picture. Still getting use to features that seem to be more and more. Old school here so I'm not use to having all these different options. Great sound and picture, loving our purchase. Sound is nice and screen is bright and great for movies etc. My son loves playing his video games with friends. Very happy with this television and would buy another if we needed for another room at some point. Great options to pay off same as cash, great buy!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 11, 2021
dlrut55
5 out of 5 stars review

Love my Samsung 55" TV

[This review was collected as part of a promotion.] Shortly after purchasing my tv, I cut my cable to save money. The features on the Samsung are great. Samsung TV Plus is a great little addition that allows me to access MANY stations without having to purchase streaming services. The picture and color is remarkable. Best purchase I've made in years.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 17, 2022
first164
4 out of 5 stars review

Quality picture, but...

this is the fourth samsung tv i have purchased. for today, i do not see myself buying a tv from another manufacturer. the picture quality for movies is great, however, the blur in actions scenes and sports is disappointing. i thought an au8000 crystal uhd would do a better job than this.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
GamingCaffinatedMom
5 out of 5 stars review

Enjoy gaming on my television

[This review was collected as part of a promotion.] When I was shopping for a TV I knew that I wanted a Samsung television. I already own a Samsung phone so I wanted to be able to connect my phone to my television. I found a good price for my current Samsung television and immediately put that bad boy to work. I put the settings to gaming and with the proper hdmi cable I'm able to see the bold colors nicely and the graphics are breathtaking. The television is also a smart TV so when I'm not gaming I can easily switch to other streaming services and watch my programs. I truly enjoy my television

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 30, 2021
donna70
5 out of 5 stars review

Amazing

I was not even surprised when I got the TV that it would be good everything in my house and everything I own is Samsung I have been using Samsung for many years and will continue to use it my old TV I had it for 22 years or 23 years was a Samsung so this TV is totally different I love all the features I love talking to it the colours are fantastic so much different than my old one and it's funny because I am photographer I should have noticed but it's all I ever saw for 23 years was my old TV I would encourage everyone to buy a Samsung television and I'm not even joking it's fantastic I love it I wish I had done it sooner

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, donna70! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 27, 2022
Philliesman
5 out of 5 stars review

Greatest TV

[This review was collected as part of a promotion.] Now it's a pleasure to watch movies, sports and even the news. A 100 percent difference over our old 65 inch tv. The picture is bright, clear and I don't need to wear my glasses anymore to watch it. Extremely easy to set up and enjoy. I am a Samsung buyer from now on.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 19, 2022
KatBee
4 out of 5 stars review

Crisp Picture and Vibrant Images

[This review was collected as part of a promotion.] I'm enjoying my new TV, which replaced a previous Samsung Smart TV. The picture is much crisper and I like that additional streaming services are supported and upgraded features. The sound is not that powerful - although that's typically the case with flatscreen TVs. I purchased a sound bar - which I was planning to do anyway. Overall, I'm happy with my purchase and hope this TV lasts as long as my last one did.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 23, 2022
Dave78
5 out of 5 stars review

Amazing Quality

[This review was collected as part of a promotion.] Was looking for a tv for my home theater. Took a chance on one of the more affordable big screens out there. I was amazed at the picture quality. I spent double on another competitors model that was 15 inches smaller and not as great of quality. I am extremely picky with picture quality and I have no complaints. Love my TV!

Review from Samsung US
Helpful?603WXSAQV1T013869809408